Due to continued expansion and an increase in US based clients, Exit3 Design is currently recruiting a US based client account manager.
Based in Glasgow, UK, Exit3 create websites, graphics and applications, along with audio production, in-house print production facilities and much more. For more information about the service that Exit3 provides, please visit: http://www.exit3.co.uk/whyus
Working directly with the UK based client services manager, The ideal candidate will have worked in a design environment before and possess the following skills:
✓ Basic design skills (Photoshop, Illustrator)
✓ Exceptional communication skills with a friendly manor
✓ Customer relationship management experience
✓ Basic knowledge of InDesign for contract editing
The successful applicants responsibilities will include:
✓ Liaising with existing US based customers on their projects
✓ Ensuring a smooth flow of communication between US customers and our UK based team
✓ Being a first point of contact for any new US based clients
✓ Working on their own initiative to source new clients for the business (commission incentives available)
✓ Providing support to US clients by email or phone
✓ Keep regular contact with existing clients
✓ Provide quotes to prospective clients
✓ Create invoices and log payments in our client management portal
This position is initially a part-time post, at around 16hrs per week, however dependant on the amount of business generated by the successful applicant, there is scope for this to become a full time position.
Salary is negotiable dependant on experience.
Please DO NOT apply if:
✓ You are outside of the US. This is only available to US based applicants.
✓ You are an outsourcing company or other design agency
✓ You currently work for another design agency
✓ You are a freelance designer/web developer
✓ You may have any other conflict of interest
Please email your CV and a brief statement about why you'd like to work with Exit3 to Richard Atkinson, Client Services Manager at: firstname.lastname@example.org
Thank you for your interest!