Web Hosting Talk : Web Hosting Main Forums : Ecommerce Hosting & Discussion : PayPal holding funds

[HostAddonLtd]

That is why the best alternative is 2co, you can accept paypal as well. Paypal is not good for business.

Originally Posted by MichaelDance

I dislike PayPal however many people use it, so i need to offer it as a payment system, but it only takes one person to dispute you and your account is in hold, and its a pain to ring them.

[SPINIKR-RO]

And let 2CO add a few percentage points to your processing fee for letting a third party accept PP for you?

If there's a problem with a transaction via 2CO in regards to PayPal its still going to come back on you.

[net]

Originally Posted by MichaelDance

I dislike PayPal however many people use it, so i need to offer it as a payment system, but it only takes one person to dispute you and your account is in hold, and its a pain to ring them.

I am not sure with that but we are not having a problem with paypal at all.

[Matt R]

Back when I had a business account with PayPal, we knew from the experiences of others and past personal experiences several ways to avoid ANY issues with PayPal. Let's start with the basics:

1) When you sign up, give them a call afterwards. Tell them how you intend to use the account, the types of market you're targeting, etc...

2) Once you chat with them about what your account is for and it's methods of utilization, ask them "Well, just to get our bases covered now rather than being spontaneously hit with a notification to contact your resolution team, what paperwork can we fill out to clear EVERYTHING up now and validate EVERYTHING we can ahead of time?"

3) Submit the paperwork, wait a week or two, bam. No future trouble. Ever. The only trouble you'd run into would be a rolling reserve if you use Payments Pro.

[aditd]

Originally Posted by sentahosting

Hi,

I am sorry if this is in the wrong forum!!

I logged into PayPal today to find the following message.

"As part of our ongoing effort to make PayPal an even safer place for you and your customers to do business, we are going to place a Payment Hold on your daily sales. Why?"

I clicked on the "Why" link but it returned a 404 error.

I was just wondering if anyone else has received this message as I am not entirely sure what this means.

PayPal is (unfortunately) my main gateway for receiving and making payments and I can not afford for this to happen.

If anyone has been affected by this how long did PayPal hold your money for?

The best way is to write them/speak to them to see why this problem occurred.
Never heard of something like this.
I've seen sales that were blocked due to disputes but only those sales not the entire process.
You might also consider introducing another form of payment ... to have a ready made back-up in case ... of anything.

[linux-tech]

Originally Posted by quantumphysics

I haven't had issues with pp before but i find the whole phone thing bloody obnoxious, it's up there on the 'horrible stuff that should be killed off a long time ago' with fax and having to send cancellations by post

The fastest way to get any support at all from any company is to call them. There's no reaosn not to

Originally Posted by MichaelDance

it only takes one person to dispute you and your account is in hold

Nonsense.
I've received a few disputes (a handful, maybe) over the 12 years I've had accounts with them (personal, closed to open business, and another personal). Never once has my account been suspended.

Originally Posted by MichaelDance

and its a pain to ring them.

Again, nonsense.
Skype works, if you don't have a U.S. office
Got a U.S. office? Pick up the phone and call them!

I've never, ever had an issue with getting ahold of PayPal on the phone at all. Usually any issues I've had are cleared up right away, as well.