Web Hosting Talk : Web Hosting Main Forums : Dedicated Server : Ddos Attack

[bnimbhal]

How much time a company like Hostgator will take to resolve the Ddos attack on the dedicated server ??

I am having a Vbulletin forum which is under Ddos attack as per the Hostgator is saying, but they are not telling me about Attack size, type, connections and packets per second ?

Can someone plz tell me how to know all the things after the Ddos attack.

Waiting for help as my site is down for more then 2 days.

[IRCCo Jeff]

Originally Posted by bnimbhal

How much time a company like Hostgator will take to resolve the Ddos attack on the dedicated server ??

I am having a Vbulletin forum which is under Ddos attack as per the Hostgator is saying, but they are not telling me about Attack size, type, connections and packets per second ?

Can someone plz tell me how to know all the things after the Ddos attack.

Waiting for help as my site is down for more then 2 days.

I'm not sure its within their purview to provide that information.

[bnimbhal]

Is their any way to check either this is a Ddos attack or the Hosting company is making fool of me, its being more then 2 days server is down and nearly 10 hours no response of the ticket.

I am running a vbulletin forum, and continuously getting database errors.

Waiting for reply.

[IRCCo Jeff]

You have to trust what they're telling you. There is no way to independently verify.

[cpanellover]

Hostgator servers are managed however in case of things like (D)dos attacks some special things may apply as to what they will do for you.I don't think Hostgator would lie about things like this.Any reason why you are getting hit with a (D)dos ?

[dl67]

Report it to the abuse department? or Hire someone to stop this

[24x7group]

Most providers simply nullroute the IP if there's an ongoing DDOS, did they do the same with you or didn't they take any action at all?

[bnimbhal]

Originally Posted by cpanellover

Any reason why you are getting hit with a (D)dos ?

I don't know why I am getting this Ddos attack

[BrentOfHG]

Hello,


What is your ticket number on this issue, I'd be happy to look into this for you. Two days seems very excessive!

[bnimbhal]

Thanks for your reply, I am having 2 dedicated server with you and one reseller package. your services are pathatic and now I am transfering all my server to some other host. Apart from this I will also post all the chat details and other ticket shot on all web master forums .

[IRCCo Jeff]

Originally Posted by bnimbhal

Thanks for your reply, I am having 2 dedicated server with you and one reseller package. your services are pathatic and now I am transfering all my server to some other host. Apart from this I will also post all the chat details and other ticket shot on all web master forums .

Is that really necessary though? Isn't it sufficient to just say you were not happy there and move on? I find it rather excessive to huge flame wars on forums over relatively minor disagreements.

[BrentOfHG]

Hi bnimbhal,


There's a good chance that if you're getting ddosed and or whatever the issue is you're going to continue to have it wherever you go. Before leaving I'd recommend you send me the ticket number so that I can have my brightest admin out of over 1,000 employees review this.

You can then take his discovery and post it all over the world and continue to switch hosting companies. If you let me help you will know what has been going on and have the answers you deserve. If were at fault I'm also going to be issuing you a large refund versus you just leaving on your own and getting nothing.

Please send me your ticket number so I can figure out what's going on for you. Brent @hostgator.com

[atomiclayer]

if you have cpanel you can *try* to block them urself
with config server firewall (CSF)
and
http://deflate.medialayer.com/

[quantumphysics]

Originally Posted by atomiclayer

if you have cpanel you can *try* to block them urself
with config server firewall (CSF)
and
http://deflate.medialayer.com/

won't really do **** against a brute force bw flood

[KimTorris]

Originally Posted by bnimbhal

Thanks for your reply, I am having 2 dedicated server with you and one reseller package. your services are pathatic and now I am transfering all my server to some other host. Apart from this I will also post all the chat details and other ticket shot on all web master forums .

These kind of responses show your lack of professionalism and prevent providers from wanting to work with you.