Page 1 of 3 123 LastLast
Results 1 to 25 of 56

Thread: Ddos Attack

  1. #1
    Join Date
    Aug 2009
    Posts
    31

    Ddos Attack

    How much time a company like Hostgator will take to resolve the Ddos attack on the dedicated server ??

    I am having a Vbulletin forum which is under Ddos attack as per the Hostgator is saying, but they are not telling me about Attack size, type, connections and packets per second ?

    Can someone plz tell me how to know all the things after the Ddos attack.

    Waiting for help as my site is down for more then 2 days.

  2. #2
    Join Date
    Aug 2002
    Location
    Seattle
    Posts
    5,512
    Quote Originally Posted by bnimbhal View Post
    How much time a company like Hostgator will take to resolve the Ddos attack on the dedicated server ??

    I am having a Vbulletin forum which is under Ddos attack as per the Hostgator is saying, but they are not telling me about Attack size, type, connections and packets per second ?

    Can someone plz tell me how to know all the things after the Ddos attack.

    Waiting for help as my site is down for more then 2 days.
    I'm not sure its within their purview to provide that information.

  3. #3
    Join Date
    Aug 2009
    Posts
    31
    Is their any way to check either this is a Ddos attack or the Hosting company is making fool of me, its being more then 2 days server is down and nearly 10 hours no response of the ticket.

    I am running a vbulletin forum, and continuously getting database errors.

    Waiting for reply.

  4. #4
    Join Date
    Aug 2002
    Location
    Seattle
    Posts
    5,512
    You have to trust what they're telling you. There is no way to independently verify.

  5. #5
    Join Date
    Aug 2005
    Location
    behind my screen
    Posts
    402
    Hostgator servers are managed however in case of things like (D)dos attacks some special things may apply as to what they will do for you.I don't think Hostgator would lie about things like this.Any reason why you are getting hit with a (D)dos ?

  6. #6
    Report it to the abuse department? or Hire someone to stop this

  7. #7
    Join Date
    Aug 2007
    Location
    Belgium
    Posts
    3,994
    Most providers simply nullroute the IP if there's an ongoing DDOS, did they do the same with you or didn't they take any action at all?
    InstantDedicated.com - Unmanaged Dedicated Servers with Instant Activation [EU and USA]
    ServerBoost.com - Managed Dedicated Servers with 24x7 On-Site Support [100% Uptime Guarantee]
    ≈ Locations: (The Netherlands) - Tier 3 [Dataplace] | (Miami) - Tier 3 - Pay via: Bitcoin, Paypal, Credit Card, Sofort Banking, Bancontact, Webmoney, iDEAL

  8. #8
    Join Date
    Aug 2009
    Posts
    31
    Quote Originally Posted by cpanellover View Post
    Any reason why you are getting hit with a (D)dos ?
    I don't know why I am getting this Ddos attack

  9. #9
    Join Date
    Dec 2002
    Location
    texas
    Posts
    1,333
    Hello,


    What is your ticket number on this issue, I'd be happy to look into this for you. Two days seems very excessive!

  10. #10
    Join Date
    Aug 2009
    Posts
    31
    Thanks for your reply, I am having 2 dedicated server with you and one reseller package. your services are pathatic and now I am transfering all my server to some other host. Apart from this I will also post all the chat details and other ticket shot on all web master forums .

  11. #11
    Join Date
    Aug 2002
    Location
    Seattle
    Posts
    5,512
    Quote Originally Posted by bnimbhal View Post
    Thanks for your reply, I am having 2 dedicated server with you and one reseller package. your services are pathatic and now I am transfering all my server to some other host. Apart from this I will also post all the chat details and other ticket shot on all web master forums .
    Is that really necessary though? Isn't it sufficient to just say you were not happy there and move on? I find it rather excessive to huge flame wars on forums over relatively minor disagreements.

  12. #12
    Join Date
    Dec 2002
    Location
    texas
    Posts
    1,333
    Hi bnimbhal,


    There's a good chance that if you're getting ddosed and or whatever the issue is you're going to continue to have it wherever you go. Before leaving I'd recommend you send me the ticket number so that I can have my brightest admin out of over 1,000 employees review this.

    You can then take his discovery and post it all over the world and continue to switch hosting companies. If you let me help you will know what has been going on and have the answers you deserve. If were at fault I'm also going to be issuing you a large refund versus you just leaving on your own and getting nothing.

    Please send me your ticket number so I can figure out what's going on for you. Brent @hostgator.com

  13. #13
    if you have cpanel you can *try* to block them urself
    with config server firewall (CSF)
    and
    http://deflate.medialayer.com/

  14. #14
    Join Date
    Mar 2009
    Posts
    3,803
    Quote Originally Posted by atomiclayer View Post
    if you have cpanel you can *try* to block them urself
    with config server firewall (CSF)
    and
    http://deflate.medialayer.com/
    won't really do **** against a brute force bw flood
    mirACL: firewalls in software.

  15. #15
    Quote Originally Posted by bnimbhal View Post
    Thanks for your reply, I am having 2 dedicated server with you and one reseller package. your services are pathatic and now I am transfering all my server to some other host. Apart from this I will also post all the chat details and other ticket shot on all web master forums .
    These kind of responses show your lack of professionalism and prevent providers from wanting to work with you.

  16. #16
    Join Date
    Apr 2010
    Location
    Canada
    Posts
    1,762
    Quote Originally Posted by KimTorris View Post
    These kind of responses show your lack of professionalism and prevent providers from wanting to work with you.
    Maybe, but 2 days is pretty intense for a server downtime with such a provider...

  17. #17
    I suggest going to softlayer they know what to do. Plus they have hardware level firewalls and a quicker support response time compared to host gator. They also have cisco guard which should assist in blocking the attacks and monitoring for any new ones.

  18. #18
    Join Date
    Jun 2011
    Location
    Internet
    Posts
    2,511
    That depends entirely on the kind of attack. Ultimately if the person attacking you is smart, chances are either you or your host has to outsmart them. Hardware isn't the be-all-and-end-all of DDoS attacks, it just adds to the tools a sysadmin could use to prevent the attacks.

    Some attacks are so large it wouldn't be worth the host's time to keep you on. For example, if you were hit by a 20gig attack and took a whole/half rack offline, I don't think they would be too happy to keep you around.

  19. #19
    Join Date
    Dec 2002
    Location
    texas
    Posts
    1,333
    Hello,

    The server you’re on is currently hosted on Softlayer’s network and does have their Cisco Guard enabled. The Cisco guard seems to be doing very little to nothing to block the syn attacks you’ve been getting hit with.

    I see that we’ve been able to block the attack numerous times now, but unfortunately within a few hours of us logging out of your server they start back up with new ips.

    It’s possible there’s more that could have been done with firewall rules, but since you recently firewalled hostgator out from accessing your server I have no way to confirm or deny this at this time.

  20. #20
    Quote Originally Posted by hostgator.com View Post
    Hello,

    The server you’re on is currently hosted on Softlayer’s network and does have their Cisco Guard enabled. The Cisco guard seems to be doing very little to nothing to block the syn attacks you’ve been getting hit with.

    I see that we’ve been able to block the attack numerous times now, but unfortunately within a few hours of us logging out of your server they start back up with new ips.

    It’s possible there’s more that could have been done with firewall rules, but since you recently firewalled hostgator out from accessing your server I have no way to confirm or deny this at this time.
    Hostgator, This attack type is called SSYN or Spoofed SYN

    it generates random ips to flood the target

  21. #21
    Join Date
    Aug 2010
    Location
    United States of America
    Posts
    277
    Quote Originally Posted by hostgator.com View Post
    Hi bnimbhal,
    You can then take his discovery and post it all over the world and continue to switch hosting companies. If you let me help you will know what has been going on and have the answers you deserve. If were at fault I'm also going to be issuing you a large refund versus you just leaving on your own and getting nothing.

    Please send me your ticket number so I can figure out what's going on for you. Brent @hostgator.com
    You should take them up on their offer and hold out a bit. DDoS attacks truly do follow you wherever you go. If you move, make sure they're not sniffing packets as well because that could compromise the security of your future server.

  22. #22
    Join Date
    Dec 2002
    Location
    texas
    Posts
    1,333
    Atomic we have over 800 employees some that are pretty clueless, some that are brilliant, and a few that are the best in the world at what they do. We know what all the attacks are and how to combat them, but thank you for the information.

    I myself am more of a businessman and probably one of the most technically challenged at the company. There's a reason why I forward anything above my head over to one of our lvl3's.

  23. #23
    Join Date
    Jan 2006
    Location
    Alabama
    Posts
    1,243
    Quote Originally Posted by hostgator.com View Post
    Atomic we have over 800 employees some that are pretty clueless...
    I must say, at 1 in the morning reading that from someone like yourself gives one quite the laugh
    KnownHost Managed VPS Specialists
    Fully Managed VPS and Dedicated Servers
    RocketVPS.com - Premium Unmanaged VPS Hosting
    KnownHost is hiring! Click here for more information!

  24. #24
    Join Date
    Dec 2002
    Location
    texas
    Posts
    1,333
    New hires have to start somewhere....

    If they don't pick things up quickly they usually don't end up sticking around very long.

  25. #25
    Join Date
    Aug 2009
    Posts
    31
    Quote Originally Posted by hostgator.com View Post
    Atomic we have over 800 employees some that are pretty clueless, some that are brilliant, and a few that are the best in the world at what they do. We know what all the attacks are and how to combat them, but thank you for the information.

    I myself am more of a businessman and probably one of the most technically challenged at the company. There's a reason why I forward anything above my head over to one of our lvl3's.


    Allow me a day, I will show the real picture.

Page 1 of 3 123 LastLast

Similar Threads

  1. What is DDoS attack?
    By agriz in forum Web Hosting
    Replies: 13
    Last Post: 10-12-2011, 09:07 AM
  2. DDOS Attack.
    By Balanar in forum Hosting Security and Technology
    Replies: 6
    Last Post: 09-26-2011, 12:23 AM
  3. Replies: 5
    Last Post: 05-11-2011, 07:01 PM
  4. Is this a DDOS attack?
    By Bahram0110 in forum Hosting Security and Technology
    Replies: 7
    Last Post: 01-06-2011, 04:13 AM
  5. DDOS attack
    By tax in forum Hosting Security and Technology
    Replies: 2
    Last Post: 04-22-2005, 07:56 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •