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  1. #1

    Need Enterprise IAAS Provider in Canada

    Preface:
    Hi guys, my name is Chase. I currently own and operate a small hosted PBX company located in Canada. We run a piece of software called 4PSA VoipNow Professional (specialized Asterisk), which runs on CentOS Linux. We spent a significant portion of last year’s profit to purchase 3 high-end Dell servers, storage array and switches. The software platform itself is running off OnAPP. While the hardware is working great, we had a significant downtime from our data center. Data Centers Canada was down for over 11 hours. Needless to say, this was extremely detrimental to our business. Thank god there is a backup call routing system in place (located in Edmonton) this only allows for emergency routing to customer’s cell phones however. We lost business, and are now trying to look for a more reliable service/provider. We have a couple options in mind, but enterprise reliability and low latency is key. We were thinking of selling off our current hardware and moving to a cloud solution provider. We also don’t want any mickymouse service providers. We need to be able to pick up the phone and talk to somebody if there is an issue.


    Current Options:
    IBM Smartcloud Enterprise (trying to find if this is available in Canada)

    Amazon EC2 (We would strongly prefer the service to be located in Canada)

    Primus Virtual Managed Machine (very limited knowledge, runs on VMWare)

    Softlayer (again located in US, and not sure of the reliability)


    I would greatly appreciate any feedback and options. Thank you

  2. #2
    Join Date
    May 2002
    Location
    Toronto, ON
    Posts
    918
    Hi Chase:
    Do you have a specific budget that you are working with?
    Amanah Tech Inc.
    Canada’s First 100TB Dedicated Servers & 100TB Colocation Services.
    Email: sales@amanah.com | Skype: amanah.sales | +1 416 603 9825
    http://www.amanah.com

  3. #3
    Quote Originally Posted by Amanah View Post
    Hi Chase:
    Do you have a specific budget that you are working with?
    Since we lost business, I'm trying to minimize costs, but right now we are spending about 400 bucks a month for the colo.

  4. #4
    Join Date
    May 2002
    Location
    Toronto, ON
    Posts
    918
    are you looking for a colocation, dedicated or a cloud provider?
    Amanah Tech Inc.
    Canada’s First 100TB Dedicated Servers & 100TB Colocation Services.
    Email: sales@amanah.com | Skype: amanah.sales | +1 416 603 9825
    http://www.amanah.com

  5. #5
    Join Date
    Aug 2011
    Location
    Dub,Lon,Dal,Chi,NY,LA
    Posts
    1,715
    You are currently running your own OnApp cloud but wish to drop it and outsource?

    I'm not aware of any Canadian clouds at the moment but there are many options across the US
    dediserve www.dediserve.com
    Leading provider of enterprise SSD cloud platforms with 15 clouds in 3 regions
    Dublin, London, Amsterdam, Vienna, Frankfurt, New York, Chicago, Dallas, Los Angeles, Toronto, Singapore, Jakarta, Hong Kong, Sydney

  6. #6
    Quote Originally Posted by dediserve View Post
    You are currently running your own OnApp cloud but wish to drop it and outsource?

    I'm not aware of any Canadian clouds at the moment but there are many options across the US
    That's the idea anyways. We are running an entire Cloud.... for 1 service.

    Doesn't seem to make much sense.

  7. #7
    Join Date
    Feb 2003
    Location
    Montreal. Canada
    Posts
    222
    Hi Chase,
    Data Centers Canada was down for 11 hours due to a bandwidth or power outages?
    I personally think your current setup although maybe a little overkill is probably the most ideal. Have you considered moving to another data center with a better track record?

  8. #8
    Quote Originally Posted by Nicarlo View Post
    Hi Chase,
    Data Centers Canada was down for 11 hours due to a bandwidth or power outages?
    I personally think your current setup although maybe a little overkill is probably the most ideal. Have you considered moving to another data center with a better track record?
    Hi Nicarlo, it was due to Network connectivity. They entire data center was down, and they are taking 0 responsibility. Not to mention even their own website AND phones were down.

    We couldn't contact anybody there or even see status updates.

    and that's my thought exactly, I think our system is a little overkill to run an Asterisk service. IBM Smartcloud would work out to around 200-250 a month.

    Whereas it's about $500/month right now for Colo+OnApp licensing

  9. #9
    Join Date
    Aug 2011
    Location
    Dub,Lon,Dal,Chi,NY,LA
    Posts
    1,715
    What kind of level of resources do you actually need? (CPU, RAM, Storage, etc?)

    Are most of your customers located in Canada?
    dediserve www.dediserve.com
    Leading provider of enterprise SSD cloud platforms with 15 clouds in 3 regions
    Dublin, London, Amsterdam, Vienna, Frankfurt, New York, Chicago, Dallas, Los Angeles, Toronto, Singapore, Jakarta, Hong Kong, Sydney

  10. #10
    Quote Originally Posted by dediserve View Post
    What kind of level of resources do you actually need? (CPU, RAM, Storage, etc?)

    Are most of your customers located in Canada?
    All of our customers are located in canada and we would strongly like to keep our services in canada.

    Right now 4gb ram, 2.5ghz min and 60gig hdd would be enough. We have low bandwidth requirements as well. But it needs to be able to scale, and have extremely low latency to our pop in edmonton canada.

  11. #11
    As an update, Zunicore looks decent... and has a data center in Toronto.

    Really not a fan of their IP address allocation and lack of backup capability though.

  12. #12
    Join Date
    May 2002
    Location
    Toronto, ON
    Posts
    918
    you can also check out cartikahosting.com // it is a decent company.
    Amanah Tech Inc.
    Canada’s First 100TB Dedicated Servers & 100TB Colocation Services.
    Email: sales@amanah.com | Skype: amanah.sales | +1 416 603 9825
    http://www.amanah.com

  13. #13
    Quote Originally Posted by Amanah View Post
    you can also check out cartikahosting.com // it is a decent company.
    Thanks for the reference. Cartika looks decent as well.

    Both Cartika and Zumicore look to be about $200/month for what I'm after.

    I guess it all comes down to reliability.

  14. #14
    Zumicore is affiliated with PEER 1, who have an excellent network and are extremely reliable. PM me if you want some contact details and I can send them to you.
    UKDirectHost: Dedicated Servers in the UK, USA, Germany, France and Netherlands.
    Cheap Dedicated Servers | PEER 1 Partner
    Payment Methods: Credit/Debit Cards, 2Checkout, UK Bank Transfers, Moneybookers.
    FraudRecord, a collaborative effort to keep track of bad clients. Protects you from known spammers and fraud.

  15. #15
    Join Date
    May 2002
    Location
    Toronto, ON
    Posts
    918
    if not mistaken, Cartika is colocating with Peer1 so there should be no problem with the network. You can ask for a free test.
    Amanah Tech Inc.
    Canada’s First 100TB Dedicated Servers & 100TB Colocation Services.
    Email: sales@amanah.com | Skype: amanah.sales | +1 416 603 9825
    http://www.amanah.com

  16. #16
    Join Date
    Sep 2005
    Location
    London
    Posts
    2,402
    I can vouch for the Peer1/Zunicore infrastructure and support setup. I know their business extremely well, and have been very impressed with their operations.
    Ditlev Bredahl. CEO,
    OnApp.com & SolusVM.com + Cloud.net & CDN.net

  17. #17
    Quote Originally Posted by Amanah View Post
    if not mistaken, Cartika is colocating with Peer1 so there should be no problem with the network. You can ask for a free test.
    we are indeed colocating within the Peer1 facility and have the same network setup as their Zunicore brand. Our cloud infrastructure and platforms significantly varies from theirs however as we use homegrown storage solutions based on oracle ZFS open standards file system and volume manager and our own cloud management interfaces, etc.. Zunicore uses OnApp and a pre-packaged storage platform.

    Quote Originally Posted by eming View Post
    I can vouch for the Peer1/Zunicore infrastructure and support setup. I know their business extremely well, and have been very impressed with their operations.
    arent they using your onapp product?

  18. #18
    Join Date
    Sep 2005
    Location
    London
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    Quote Originally Posted by cartika-andrew View Post

    arent they using your onapp product?
    yup - Zunicore/Peer1 is using OnApp, which is why I know their infrastructure from the inside. It's a pretty amazing setup those guys have build over the years.


    D
    Ditlev Bredahl. CEO,
    OnApp.com & SolusVM.com + Cloud.net & CDN.net

  19. #19
    Quote Originally Posted by eming View Post
    yup - Zunicore/Peer1 is using OnApp, which is why I know their infrastructure from the inside. It's a pretty amazing setup those guys have build over the years.


    D
    ok, you are speaking peer1's network? they are ok - I can tell you that our other facilities have better networks and setups. on the whole though, peer1 is ok from a network and facility perspective - we have been happy with them.

  20. #20
    *pull's hair out* I purchased a month with one of the providers listed here to test the services... Several downtimes already and I have not even moved my services over.

    I'm getting more and more sceptical about the "cloud". Now it seem's the popular issue is the SAN.

    Maybe I have too high of expectations? *shrug*

  21. #21
    Join Date
    Sep 2005
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    London
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    Zunicore??

  22. #22
    Join Date
    May 2002
    Location
    Toronto, ON
    Posts
    918
    sorry to hear that!
    Amanah Tech Inc.
    Canada’s First 100TB Dedicated Servers & 100TB Colocation Services.
    Email: sales@amanah.com | Skype: amanah.sales | +1 416 603 9825
    http://www.amanah.com

  23. #23
    Ah, it wasn't Zunicore... They give a free month. Their control panel is pretty nice, but No Backup and loosing your IP address if you remake the VM is kinda wonky.

  24. #24
    Join Date
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    Dub,Lon,Dal,Chi,NY,LA
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    1,715
    SAN is only an issue if its the wrong type, or architected wrong.

    The cloud 'works' there are just providers giving the solution a poor reputation due to poor architecture choices.
    dediserve www.dediserve.com
    Leading provider of enterprise SSD cloud platforms with 15 clouds in 3 regions
    Dublin, London, Amsterdam, Vienna, Frankfurt, New York, Chicago, Dallas, Los Angeles, Toronto, Singapore, Jakarta, Hong Kong, Sydney

  25. #25
    Join Date
    Sep 2005
    Location
    London
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    Quote Originally Posted by Chasem View Post
    Ah, it wasn't Zunicore... They give a free month. Their control panel is pretty nice, but No Backup and loosing your IP address if you remake the VM is kinda wonky.
    ok - Zunicore is sitting on EMC SAN's...and while all SAN's can fail, their track record is pretty good. ..


    D
    Ditlev Bredahl. CEO,
    OnApp.com & SolusVM.com + Cloud.net & CDN.net

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