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  1. #1

    Common Problems and Frustrations with Shared Hosting?

    What are common problems with Shared Hosting that companies have?
    Also what are things that frustrate you with Shared hosting?

  2. #2
    Join Date
    Oct 2010
    Posts
    1,785
    Shared resource usage. But it's hard to get frustrated over $5 a month.
    Hosting is like a box of chocolates, you never know what you're gonna get.

  3. #3
    Join Date
    Dec 2007
    Location
    Indiana, USA
    Posts
    19,196
    Quote Originally Posted by JCkustom View Post
    What are common problems with Shared Hosting that companies have?
    Also what are things that frustrate you with Shared hosting?
    Honestly I think the biggest frustrations come from expectations not matching reality.

    Quote Originally Posted by TheJoker View Post
    Shared resource usage. But it's hard to get frustrated over $5 a month.
    It's not that hard because we see it here on WHT daily.
    Michael Denney - MDDHosting.com - Proudly hosting more than 37,700 websites since 2007.
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  4. #4
    What were your expectations?

  5. #5
    Join Date
    Dec 2007
    Location
    Indiana, USA
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    Quote Originally Posted by JCkustom View Post
    What were your expectations?
    Not mine, I mean in general. When I've seen people complaining about shared hosting usually one of the following apply:
    • They paid an extremely small amount of money and expected the world.
    • They paid a decent amount but expected dedicated-server level of system resources available to them.
    Many shared hosting customers really have no idea what goes into making a service work and perform well and as such it's not easy for them to have realistic expectations for the service without the first-hand experience.

    There are those who do live and learn and then there are those who go from provider to provider, always blaming the provider and never accepting the responsibility that their site is simply too heavy for a shared environment as-configured.
    Michael Denney - MDDHosting.com - Proudly hosting more than 37,700 websites since 2007.
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  6. #6
    Join Date
    Mar 2009
    Posts
    3,816
    stuff i want / annoys me:
    - ipv6 addr for every subdomain
    - ssh by default
    - hate cpanel
    - hate plesk
    - DA is acceptable but barely
    - postgresql
    - mongo
    - nosql stuff, redis, etc
    - cpanel default has some remotedns crap - they want me to use THEIR (on 99.999% of providers) nonredundant nameservers, with no access to anything (no SRV TXT PTR AAAA etc)

  7. #7
    Join Date
    Mar 2010
    Location
    England
    Posts
    374
    Quantumphysics: What is it you specifically don't like about CPanel? Just the general layout/usage of the thing, or the fact it doesn't provide integration with things like Mongo and Redis? I ask because you seem like a competent user who would not really require the panel for anything other than setting up zones and the like.

    I debated long and hard over whether I wanted to go the CPanel route and end up probably writing a lot of custom addons, or go ground up. Eventually, CPanel won out, mostly due to user favour. It's interesting to hear from a guy that doesn't apply to.

    (FWIW, I'm not the worlds biggest CPanel fan myself, as a user, either.)
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  8. #8
    Join Date
    Mar 2009
    Posts
    3,816
    (command line here mainly)

    I don't particularly like cPanel because it babies you. 99% of people using cPanel have /etc/remotedns set or something so you can't just point an A over from your own redundant DNS servers.

    DNS settings are a pain. As an enduser customer you can only add A or CNAME. I don't like subdomains being domainroot.com/folder. There's no IPv6 support which should have been in years ago. Anything beyond PHP/MySQL it pretty much just.. doesn't work for.

    Deploying Rails/Django/etc on cPanel shared hosting is an exercise in frustration.

    This is just my opinion, I'm probably not the 'average user', but just saying.

    edit: also part of the thing is that while I can submit a ticket for some of those things, I absolutely hate having to do so, it makes me feel kinda guilty due to the amount I pay per month usually

  9. #9
    Join Date
    Jun 2010
    Location
    Modesto California
    Posts
    6,858
    Quote Originally Posted by quantumphysics View Post
    stuff i want / annoys me:
    - ipv6 addr for every subdomain
    - ssh by default
    - hate cpanel
    - hate plesk
    - DA is acceptable but barely
    - postgresql
    - mongo
    - nosql stuff, redis, etc
    - cpanel default has some remotedns crap - they want me to use THEIR (on 99.999% of providers) nonredundant nameservers, with no access to anything (no SRV TXT PTR AAAA etc)
    My goodness, so in other words you do not like web hosting? lol
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  10. #10
    Join Date
    Mar 2010
    Location
    England
    Posts
    374
    I think most of those points (the ones without qualification) were stuff he wants, rather than the whole list being things he doesn't like.
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  11. #11
    Quote Originally Posted by quantumphysics View Post
    stuff i want / annoys me:
    - ipv6 addr for every subdomain
    - ssh by default
    - hate cpanel
    - hate plesk
    - DA is acceptable but barely
    - postgresql
    - mongo
    - nosql stuff, redis, etc
    - cpanel default has some remotedns crap - they want me to use THEIR (on 99.999% of providers) nonredundant nameservers, with no access to anything (no SRV TXT PTR AAAA etc)
    probably you're running a hosing business yourself?

  12. #12
    Join Date
    Feb 2006
    Location
    Kepler 62f
    Posts
    16,703
    Downtime.
    Downtime.
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    || See my Suggested Hosts List || Editorial: EIG/Site5/Arvixe/Hostgator Alternatives
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  13. #13
    Join Date
    Oct 2010
    Posts
    5,079
    Quote Originally Posted by quantumphysics
    I don't like subdomains being domainroot.com/folder.
    That's not something cPanel forces on you. It is an option that a hosting provider could instruct cPanel to constrain for you, but they don't have to. I've used hosts with proprietary control panels with exactly that same restriction, too. Lots of .htaccess work needed to make sure it can't be accessed the wrong way. I agree - it's annoying. But let's not blame it on cpanel
    Not as active on WHT as I used to be, but still drop in and receive email notifications from here.
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  14. #14
    Join Date
    Mar 2009
    Posts
    3,816
    Quote Originally Posted by JamesOakley View Post
    That's not something cPanel forces on you. It is an option that a hosting provider could instruct cPanel to constrain for you, but they don't have to. I've used hosts with proprietary control panels with exactly that same restriction, too. Lots of .htaccess work needed to make sure it can't be accessed the wrong way. I agree - it's annoying. But let's not blame it on cpanel
    still, iirc directadmin's default is a /domains/something.com folder?

    I do like dreamhost's control panel though. No annoying prefixes in usernames, SSH by default, folders are anything you want them to be, webroots are anything you want them to be

  15. #15
    Quote Originally Posted by Lincxu View Post
    probably you're running a hosing business yourself?
    Ha! That's funny in more ways than one.
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