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Thread: gofindus is gone?
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02-21-2011, 11:39 AM #1Junior Guru Wannabe
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gofindus is gone?
i tried my lcuk with this company
first month we got fast service and everything was ok
now its almost a week we can not get help even for simple question. no answer for almost a week.
the guy that sell this company here said he is not working there any more and we can not get a hole of anybody in the company to solve our samll problem.
i am sure we have here many customer of gofindus.com can some one suggest me what is the real situation with the company and what can i do now?
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02-21-2011, 11:44 AM #2Web Hosting Guru
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- Dec 2010
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Its really slow for me...
Try their live chat...
And my new ticket has a Priority of Low, I find that slightly offensive.
If they aren't fulfilling your needs, backup & run!Last edited by Rapid2214; 02-21-2011 at 11:48 AM.
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02-21-2011, 12:40 PM #3Web Hosting Master
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Hello,
I'm able to open up the site just fine just a little slow.
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02-21-2011, 03:28 PM #4Junior Guru Wannabe
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02-21-2011, 03:30 PM #5Web Hosting Guru
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I got a sales person, who, didn't know a lot... Also the ticket i opened hasn't been responded to yet...
Its not normal and should be avoided...
Good Luck!
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02-21-2011, 03:41 PM #6Disabled
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- Jan 2011
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Hi,
Yes its slow, if they are not responding to your ticket it means their support service is very poor or dont care about the existing customer. If this is the case then no need to stay there. You can move out from there.
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02-21-2011, 10:20 PM #7Web Hosting Master
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02-22-2011, 11:20 PM #8Newbie
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- Jun 2008
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my website hosted on gofindus server not working for past 3 days, they are not replying my emails and tickets. no live chat. even Cpanel is not opening, so even if think of switching host, it is not possible.. too bad
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02-23-2011, 12:35 AM #9Junior Guru
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- Jan 2011
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Their site loaded quickly for me, but it seems to have mis-rendered in some way...80% of the page loads, but then the remaining 20% hangs for about 20-30 seconds.
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02-23-2011, 01:19 AM #10Newbie
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- Dec 2009
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their servers down. I even can not backup now.and no one responded the tickets
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02-23-2011, 02:53 AM #11Disabled
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- Feb 2011
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is it opening at you?
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02-23-2011, 05:40 AM #12Newbie
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- Oct 2010
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- 24
I seriously hope that them being gone is not true. A lot of my important sites are hosted with them. My websites have been down for the past 2 days too and I haven't got any reply.
Also, there used to be a live chat, but I can no longer find the link.
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02-23-2011, 05:56 AM #13Junior Guru Wannabe
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- Oct 2002
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- 65
is there what to do in such case?
i mean. looks like they use this great forum (WHT) to collect many customers. take the money and disappear. must be way to stop such thing. isnt it? is there way to sue them? do we know who is the owner? can we find more info about them? please suggest ways how to solve them and how to prevent such people to use this great forum to steal our money.
of course its also our fault that we didn't check well before. but still must be a way to stop such crime.
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02-23-2011, 06:00 AM #14Newbie
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- Jun 2008
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- 23
yes i agree with you, it happen twice with me. now i hesitate to buy hosting plan from anyone at this forum who is not a big name.
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02-23-2011, 06:01 AM #15Newbie
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- Oct 2010
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- 24
There has to be an explanation for this as I've never experienced anything of this sort from them. I've been hosting my sites with them since Oct 2010 and had no problems till now.
Even if they are going down, I hope they atleast give me the backup files for all of my sites. I'll be a goner if they don't.
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02-23-2011, 09:50 AM #16Newbie
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- Feb 2011
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- 13
hello everybody!
Just found this thread and wanted to share my experiences with gofindus.
I have a hosting package since january 2011. Never had any problems.
Since almost three days my website is GONE... they didn't left a message not do they reply to my 5 support tickets... that really sucks.
I am losing hundreds of dollars daily because of their inacceptable service.. I even can not create a backup!!
Is there any chance to sue them? I am really mad right now and don't know what to do! I think if we can get together we can seriously sue them for the horrible service...
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02-23-2011, 10:13 AM #17Junior Guru Wannabe
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- Oct 2002
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i will join you to sue them
we can also contact paypal and ask them not to pay them i guess. and give us back the money.
paypal dont pay them immediately isn't it?
please check paypal payment to them and find info about company.
i am just too busy and not in the US to deal with this.
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02-23-2011, 10:15 AM #18Always Ask...Don't Pretend!
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█ Ask for Server IP & Nameservers IP to check if your reseller provider truly provides 100% white-label.
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02-23-2011, 10:22 AM #19Newbie
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02-23-2011, 10:25 AM #20Newbie
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I'd rather have my websites back than getting a refund. This is seriously pissing me off too, but maybe they have a valid reason for doing this. I seriously hope that when I wake up tomorrow, all my sites are up and I have a mail with explanation.
Of course, I wished for the same thing when I went to bed yesterday.
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02-23-2011, 10:28 AM #21Junior Guru Wannabe
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02-23-2011, 10:30 AM #22Junior Guru Wannabe
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02-23-2011, 11:43 AM #23Junior Guru Wannabe
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well the story is like that.
i got in touch with the guy that sold him this company accounts.
he told me that his ex wife is the owner of the company.
and since she divorce from him now
she kicked him out of the office and the house and changed the phone numbers etc..
nad if he will try to go to the office or touch the servers he will go to jail since she is the owner
and looks like she dont care at all.
he was very polite and said i am alowed to contact him when ever i need him but he can not do much.
he told me that the server is on quadra.net and if we contact the data center they maybe help us at least take our backups from there...
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02-23-2011, 11:51 AM #24Newbie
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- Oct 2010
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It's unfair that their divorce is affecting us all. Surely, a company that has been online for over 5 Years should know better. Can you share me his mail address? I'd love to talk with him regarding the backup. I don't care about getting the refund. It's the sites that are important for me.
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02-23-2011, 11:57 AM #25Junior Guru Wannabe
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