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  1. #1
    Join Date
    Aug 2010
    Location
    Maidenhead/United Kingdom
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    437

    Charges on whmcs

    I have tested charges on whmcs work pretty well ,the thing that dont work for me is that whmcs dont send the emailing thats supposed to be sent automatically right after someone makes an actual purchase,can you tell why?
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  2. #2
    Join Date
    Mar 2003
    Location
    New York City
    Posts
    7,391
    That is a bit bizarre, check with support@whmcs.com and give them your login info, they are usually very fast even on weekends.

    Good luck
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  3. #3
    The email can be possibly arriving in the spam folder, did you check that?
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  4. #4
    Join Date
    Aug 2010
    Location
    Maidenhead/United Kingdom
    Posts
    437
    ye men double checked that,also thaught maybe the cron job was programmed delayed but dont think so,didnt think at whmcs.com would handle this matters
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  5. #5
    Join Date
    Dec 2007
    Location
    Indianapolis, Indiana USA
    Posts
    15,259
    I suggest one of two things:
    1. Sign up on the WHMCS Forums (http://forums.whmcs.com/) and post your issue there and ask for assistance.
    2. Open a ticket with WHMCS and ask them for support. http://www.whmcs.com/support.php


    WebHostingTalk.com is not a WHMCS Support Forum. I'm not trying to be mean, but your best bet on a quick and easy solution is to get support from the developer.
    Michael Denney - MDDHosting, LLC - Professional Hosting Solutions
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  6. #6
    Join Date
    Aug 2010
    Location
    Maidenhead/United Kingdom
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    But I dont think is the situation here vladd because we are talking about the emails that the clients are supposed to receive from whmcs once right after they compleat purchase from whmcs automation,is diferent matter vladd is not support is billing related notify
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  7. #7
    Join Date
    Dec 2007
    Location
    Indianapolis, Indiana USA
    Posts
    15,259
    Quote Originally Posted by grizzled View Post
    But I dont think is the situation here vladd because we are talking about the emails that the clients are supposed to receive from whmcs once right after they compleat purchase from whmcs automation,is diferent matter vladd is not support is billing related notify
    I think the situation isn't pertinent for the WebHostingTalk.com forums personally. Contact WHMCS for support.
    Michael Denney - MDDHosting, LLC - Professional Hosting Solutions
    LiteSpeed Powered - Shared, Premium, Reseller, and VPS
    For high-end shared accounts ideal for business, check out our Premium offerings!
    http://www.mddhosting.com/ - Providing Quality Services since 2007
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  8. #8
    Join Date
    Mar 2009
    Location
    LAX, DAL, MIA
    Posts
    8,678
    Go to Setup >Server's

    Now Click WHM and does it connect fine?

    Also seem's like some port's are being blocked... Contact your hosting provider if WHM is connecting fine within the server...
    〓〓 QuadraNet ├ CLOUD ├ DEDICATED ├ COLOCATION
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  9. #9
    Join Date
    Jun 2003
    Location
    Sheffield, UK
    Posts
    671
    Is the Payment Received email listed in Utilities > Email Message Log? If it is you'll need to check your mailserver settings.
    WHMCompleteSolution
    The Complete Client Management, Billing & Support System
    www.whmcs.com
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  10. #10
    Join Date
    Aug 2010
    Location
    Maidenhead/United Kingdom
    Posts
    437
    No semoweb whmcs and cpanel connects fine it reads and detects the accounts that are active inside cpanel
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  11. #11
    Join Date
    Aug 2010
    Location
    Maidenhead/United Kingdom
    Posts
    437
    ok chick Ill check if it is listed ther thank u

    hey chick lets go dancing

    I can take my very best dancing shoes

    :-)
    Last edited by grizzled; 08-14-2010 at 11:06 PM.
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  12. #12
    Join Date
    Aug 2010
    Location
    Maidenhead/United Kingdom
    Posts
    437
    Im about solving this what I know is that the order confirmation emails arrive in to my whmcs,but Im kinda see why
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  13. #13
    Join Date
    Aug 2010
    Location
    Maidenhead/United Kingdom
    Posts
    437
    THIS THREAD IS CLOSED THANKS FOR UR POSTS{{{{{{{{{{{{{{{{{{{{{{{
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  14. #14
    Join Date
    Oct 2002
    Location
    Middle Dearth
    Posts
    21,050
    Quote Originally Posted by grizzled View Post
    THIS THREAD IS CLOSED THANKS FOR UR POSTS{{{{{{{{{{{{{{{{{{{{{{{
    Closed by request.
    (why are you "shouting" this?)
    Having problems, or maybe questions about WHT? Head over to the help desk!
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