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Thread: Webthosting.com (review)
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11-14-2009, 01:11 AM #1Junior Guru Wannabe
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Webthosting.com (review)
here is my opinion so far.
Sign up - Easy Quick
very nice and smooth to setup I like the password security too.
I recived 4 e-mails all welcome and making the customer feel at home . Well done.
Support -
15-30 mins and they open a ticket open an issue. (Opps my fault ) so far very very friendly
i will update as I go on..
Update - Still working on an issue i caused on sign up Very pleased on response and how nice they areLast edited by weaklinks; 11-14-2009 at 01:23 AM.
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11-14-2009, 01:16 AM #2UNMETERED SPECIALIST
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Thanks for your feedback. You can also call us with the ticket number to get a faster response.
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11-14-2009, 01:28 AM #3Junior Guru Wannabe
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Support -
15-30 mins and they open a ticket open an issue. (Opps my fault ) so far very very friendly
i will update as I go on..
Update - Still working on an issue i caused on sign up Very pleased on response and how nice they are
Update - issue resloved and account is setup and running along with request I had when i sign up. Well Done !!1
Account setup and running within an hour ! Well done again
Next Part is Quality of hosting -0
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11-14-2009, 01:36 AM #4Junior Guru
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What prompted you to come review them here at WHT?
Housewife Model 2000.0
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11-14-2009, 01:43 AM #5Junior Guru Wannabe
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Good : Knowledgebase is nice little tool
Good : they should send out an e-mail with cpanel information ( new sign ups would miss out on this)
Bad: Advertised dedicated IP's but they are all out and was very apologetic about it .. They will get me one soon.
Testing services now ..0
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11-14-2009, 01:44 AM #6Junior Guru
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Yes, but what prompted you to specifically post a review about this company on WHT?
Housewife Model 2000.0
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11-14-2009, 01:48 AM #7Junior Guru Wannabe
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I was looking for an offshore provider and was searching this forum. I seen webthosting all around. So I kinda see this guy is here defending himself but yet each person had an issue like site hacked etc ..keep in mind I too had an issue with them check my posting history and I wanted to give them another try .. I see the guy trying. So I decided to document my experience
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11-14-2009, 02:03 AM #8Web Hosting Industry Expert
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█ Michael Denney - MDDHosting.com - Proudly hosting more than 37,700 websites since 2007.
█ Ultra-Fast Cloud Shared and Pay-By-Use Reseller Hosting Powered by LiteSpeed!
█ cPanel • Free SSL • 100% Uptime SLA • 24/7 Support
█ Class-leading support that responds in minutes, not days.0
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11-14-2009, 02:09 AM #9Junior Guru Wannabe
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f-bush.com
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11-14-2009, 02:26 AM #10UNMETERED SPECIALIST
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11-14-2009, 02:31 AM #11Junior Guru Wannabe
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Thats because I did not add it to cpanel yet
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11-14-2009, 08:26 PM #12Web Hosting Master
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I believe Weaklinks is trying to prove the other thread wrong with his purchasing of WebTHostings Webhosting.
██ l Dedigeeks • Shared • Wordpress • Dedicated • Established 2006
██ l Leading AUSTRALIAN Hosting Provider • Sydney & Melbourne Datacentres
██ l cPanel/WHM • R1Soft Backups • 24/7/365 Support • SMS Hosting Alerts*
██ l www.dedigeeks.com • Managing Director • Service Superstars0
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11-15-2009, 02:28 AM #13Web Hosting Guru
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11-15-2009, 03:54 AM #14Web Hosting Industry Expert
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█ Michael Denney - MDDHosting.com - Proudly hosting more than 37,700 websites since 2007.
█ Ultra-Fast Cloud Shared and Pay-By-Use Reseller Hosting Powered by LiteSpeed!
█ cPanel • Free SSL • 100% Uptime SLA • 24/7 Support
█ Class-leading support that responds in minutes, not days.0
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11-15-2009, 04:51 AM #15Best Customer Service..ALWAYS!
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11-15-2009, 05:58 AM #16UNMETERED SPECIALIST
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11-15-2009, 06:21 AM #17Junior Guru Wannabe
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I tried them, paid for hosting and never got my account information. I sent them numerous support tickets without a single reply. After two weeks of trying to get my login details from them I did a charge back. They were the worst hosting company I has ever used. It's one of the many reasons I started SitePenguin...
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11-15-2009, 06:26 AM #18Web Hosting Master
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11-15-2009, 06:32 AM #19UNMETERED SPECIALIST
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It did not pass verification probably. Open a ticket and have it forwarded to me. If your account was not activated for any reason you will get it activated along with some free credit for the inconvenience caused. Be assured, whatever your problem is, WebT Hosting will resolve it to your satisfaction.
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11-15-2009, 06:34 AM #20Junior Guru Wannabe
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Gee thanks 3 months AFTER I got a refund lol.... (Sorry for thread jacking)
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11-15-2009, 06:40 AM #21Junior Guru Wannabe
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No problem guys - I am only going to say the truth and also keep in mind I had issues with him awhile back hosting with him but so far the support has been great.
Oh your not jacking the thread everyone is allowed to express their opinion0
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11-15-2009, 06:40 AM #22UNMETERED SPECIALIST
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11-15-2009, 06:48 AM #23Best Customer Service..ALWAYS!
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He needs to verify it with WHT. He can go here to report the valid domain if he does not want to post it publicly http://www.webhostingtalk.com/report.php?p=6494374
As bentink knows that this client signed up purely for testing his service after all of the bad reviews about webthosting, it would not suprise me if he has really great service, as bentink will no doubt be very keen to keep him happy.
The proof will come when other clients sign up, and post reveiws. I really do hope, for the sake of his clients, that bentink has learnt from his past mistakes, and improves his customer service. It's cheaper to retain existing clients, than having to find new ones all the time to replace ex clients.
The hosting industry is a service industry, if you do not give good customer service then you are going to fail.0
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11-15-2009, 06:50 AM #24Junior Guru Wannabe
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See guys this is what I mean .. when i read his threads the guy really tries to resolve problems but comes to a point when dealing with kids and scammers etc he loses his cool What do you want when you pay 7 bucks a month for a hosting account it's peanuts in my eyes. anyway I am holding off on my full review because I could not edit the first post.0
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11-15-2009, 06:51 AM #25UNMETERED SPECIALIST
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