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11-09-2009, 09:22 PM #1Web Hosting Industry Expert
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SoftLayer Dallas Down? Can't reach Softlayer.com either
I can't seem to get to softlayer.com or any of my servers... anybody else having issues?
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11-09-2009, 09:25 PM #2Web Hosting Industry Expert
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- Dec 2007
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- Indiana, USA
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I was able to verify from several locations that it was down (and with the help of some friends) but it seems to be back online now...
Wonder what happened to cause the entire network to go down.
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11-09-2009, 09:39 PM #3Disabled
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- May 2008
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- Canada
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- 1,332
This must be a first Although 1-5 minutes of downtime isnt exactly terrible.
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11-09-2009, 09:48 PM #4Newbie
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- Apr 2007
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- LoHI
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- 24
the down is just for 20-30sec
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11-09-2009, 09:54 PM #5Corporate Member
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- Feb 2008
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- Houston, Texas, USA
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11-09-2009, 10:12 PM #6Web Hosting Industry Expert
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- Dec 2007
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- Indiana, USA
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I wasn't saying it was terrible - I posted before it came back up and wanted to make sure I wasn't losing my mind
Somewhere around 2~3 minutes - long enough for our external monitoring to notify us which waits around 2 minutes - and then long enough past that for me to run some checks myself.
It all appears to be back up but I wonder what happened.
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11-09-2009, 10:18 PM #7Web Hosting Industry Expert
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- Dec 2007
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- Indiana, USA
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- 19,196
Something must be going on because now I'm not able to get to Softlayer.com or any of our servers at SL Dal...
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11-09-2009, 10:19 PM #8Web Hosting Master
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- Apr 2001
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- Paradise
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11-09-2009, 11:24 PM #9Web Hosting Industry Expert
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- Dec 2007
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- Indiana, USA
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- 19,196
It's working now but the internal dns/resolvers are not working now... The response I got in my ticket was ... less than helpful.
"There was a short networking issue that we are aware of which should now be corrected. Please verify that you are now able to access your servers."
They said to wait for the RFO so I guess what other choice do I have?
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11-09-2009, 11:29 PM #10Web Hosting Master
- Join Date
- Apr 2001
- Location
- Paradise
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- 12,052
Well, at least the accept the problem to you, I provided to them 4 traceroute showing how there's a problem from many locations and they still deny it on the ticket.
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