Results 1 to 18 of 18
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10-30-2009, 11:21 AM #1Newbie
- Join Date
- Oct 2009
- Posts
- 15
Reseller Hosting : Paid 18 hours ago .Account is not activated yet
I have the money 18 hours ago.But my account is not activated yet.I use the web chat.They say that now they are very busy. I also submitted support ticket.
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10-30-2009, 11:23 AM #2Disabled
- Join Date
- Mar 2009
- Location
- Toronto, Canada
- Posts
- 2,570
Some providers don't activate accounts until up to 24 hours later unless stated otherwise. Does it say anywhere on their website how long it takes for you to receive your account details?
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10-30-2009, 11:35 AM #3Web Hosting Master
- Join Date
- Nov 2007
- Location
- India
- Posts
- 843
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10-30-2009, 11:46 AM #4Newbie
- Join Date
- Oct 2009
- Posts
- 15
In the web chat they say prewritten text we are busy at the moment.He does not say give me any chance to ask any question and give me thatnks and close the chat.
Just now I got a reply from support ticket that they send my query to billing department.
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10-30-2009, 12:19 PM #5Web Hosting Master
- Join Date
- Jul 2008
- Location
- Eta Carinae
- Posts
- 2,672
I'm not seeing how posting here would help since WHT isn't used as a support system by any host.
And as others said, it can take up to 24 hours depending on a company - but in either case, you should ask your host why this is happening one way or another - get the phone number from the whois record and call if you have to.
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10-30-2009, 12:32 PM #6Newbie
- Join Date
- Aug 2009
- Posts
- 5
Which company do you talk about?
just wait up for one day, don't worry.
You pay what you get.
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10-30-2009, 01:10 PM #7WHT Addict
- Join Date
- Aug 2009
- Posts
- 171
Put yourself in their perspective perhaps. Despite the fact we like things "fast" (not sure how much your paying), but a period of 18 hours, isn't much, yet. Once it goes over an official 24 hours, then something is wrong, but does not require so much concern, yet
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10-30-2009, 04:38 PM #8Newbie
- Join Date
- Oct 2009
- Posts
- 15
Hi My account is activated after 21 hours .My control panel is plesk9 reseller hosting windows.
Is there any helpfile plesk9 control panel?
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10-30-2009, 05:15 PM #9Web Hosting Master
- Join Date
- Feb 2006
- Location
- Ohio
- Posts
- 1,479
Your host will probably be best able to answer that question for you or you can always Google for it.
Dave
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10-30-2009, 06:11 PM #10Web Hosting Guru
- Join Date
- Mar 2008
- Location
- Austin, Texas, USA
- Posts
- 255
Wait a day or so, and then check. Some hosts wait 24 hours before activation.
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10-31-2009, 04:49 AM #11Newbie
- Join Date
- Oct 2009
- Posts
- 15
http://support.idaq.com/docs/plesk/p...tors-guide.pdf
Plesk Control Panel
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10-31-2009, 05:15 AM #12Junior Guru
- Join Date
- Aug 2009
- Location
- England
- Posts
- 198
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10-31-2009, 05:17 AM #13Aspiring Evangelist
- Join Date
- Sep 2009
- Location
- South Korea
- Posts
- 384
wait for some time.
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10-31-2009, 02:35 PM #14New Member
- Join Date
- Oct 2009
- Posts
- 2
Hope you not paid "Host Department"
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11-01-2009, 03:06 PM #15Newbie
- Join Date
- Nov 2009
- Posts
- 6
typically you will have to wait for 24-48 hrs for everything to propagate.......
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11-01-2009, 05:26 PM #16Newbie
- Join Date
- Sep 2009
- Location
- CA
- Posts
- 20
Where you host at?
18 hours is a too long just for acc activation
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11-01-2009, 06:38 PM #17Newbie
- Join Date
- Oct 2009
- Posts
- 19
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11-01-2009, 08:39 PM #18Web Hosting Master
- Join Date
- May 2009
- Location
- Ft. Lauderdale, Florida
- Posts
- 1,783
Open a trouble ticket and see how long they take to answer. That will give you a good idea of the speed of support you will recieve.
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