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  1. #1
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    Limestone Networks review

    Well it's been one month since I purchased my dedicated server from Limestone Networks, and i'd like to post my experiences with them, so here it goes.

    About a month ago I stumbled upon Limestone networks, read a few reviews, and thought i'd go for it. The the next thing I did was start a live chat, a friendly chap by the name of Felipe responds. I have a nice long chat with Felipe, what a delight it was! Not only did he answer all of my questions promptly, but he certainly knew what he was talking about. Unlike my previous experiences with other companies.

    After a nice long chat with Felipe, I was ready to get my server. So I went straight ahead and ordered.

    Specifications:
    Dual CPU Quad Core XEON 5504 (2.0ghz)
    8GB DDR2 ECC registered RAM
    2x500GB HDD in RAID1 (WD RE3, AWESOME HDD'S!)
    4TB bandwith
    100mbps up/down speeds
    IPKVM included
    All up cost me around $280 + ~$30 setup fee

    Within about 2 hours I receive an email stating that there were some minor problems during setup because of the RAID configuration, and they will fix it as soon as possible. I must admit, it got me slightly worried, but a few minutes later, I receive another email saying that it's all setup and done! Boy was I excited!

    I Instantly SSH'd into my server to check on things, all good. I install the XEN kernel and reboot to make sure it's working all fine, boots without any errors. So far so good.

    A few days later I realised I was running out of IP Addresses, so I open a support ticket to ask for more, the invoice is created, I pay it then respond saying that I have done so. 6 minutes later they respond saying that it is being set up, and another 3 minutes later they respond with the IP addresses, sweet.

    Later on I opened another support ticket asking a question referring to upgrades. Out of pure boredom I clicked the send receive button on my email, and sure enough, I already had a response! all within about 2 minutes after sending it.

    Limestone's service has been great, I love their support and prompt response to tickets! One minor problem is that their accounting department isn't available during all hours, no biggie though. Their technical support department is open 24/7.

    One great bonus with Limestone is that they keep you informed every step of the way, rather than leaving it to the last minute to say "sorry about the wait".

    When i'm ready for my next server, i'll definitely be going for Limestone. Thanks for the great service!
    Last edited by XENnode; 10-08-2009 at 01:02 PM.

  2. #2
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    Very nice review! Always good to hear positive feedbacks on companies. Thanks for sharing
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  3. #3
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    Thank you for review.

    I must say as well that so far i am happy customer of LSN too.

    s-f-r-j
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  4. #4
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    Quote Originally Posted by ServerBoost View Post
    Very nice review! Always good to hear positive feedbacks on companies. Thanks for sharing
    No problem, glad to share my experience

    Quote Originally Posted by s-f-r-j View Post
    Thank you for review.

    I must say as well that so far i am happy customer of LSN too.

    s-f-r-j
    Yeah, great company, i'll be sticking with them for a long time.

  5. #5
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    Thanks for the review, I'll be checking out your website.

  6. #6
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    Limestone is great! I've used them before back when they had their QC9300/8GB RAM/750GB HDD promo for $135. Service was excellent. Their QC9650 server with 10 TB bandwidth is tempting...

    BTW, just curious, are you using software or hardware RAID?
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  7. #7
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    Thank you both (XENnode and DashingHost) for your positive feedback about us!

    We constantly strive to provide the very best customer care, and we appreciate it when y'all notice our efforts (and the results!).

    Special praise goes to Felipe (your account manager) and Kris Anderson (the Support Manager).

    -mike
    Mike G. - Limestone Networks - Account Specialist
    Cloud - Dedicated - Colocation - Premium Network - Passionate Support
    DDoS Protection Available - Reseller Program @LimestoneInc - 877.586.0555

  8. #8
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    Quote Originally Posted by hotpass105 View Post
    Thanks for the review, I'll be checking out your website.
    No problem, hope to see you soon then

    Quote Originally Posted by DashingHost View Post
    Limestone is great! I've used them before back when they had their QC9300/8GB RAM/750GB HDD promo for $135. Service was excellent. Their QC9650 server with 10 TB bandwidth is tempting...

    BTW, just curious, are you using software or hardware RAID?
    Ah yeah, the good old quad cores.

    And i'm using Hardware RAID1.

    Quote Originally Posted by Mike - Limestone View Post
    Thank you both (XENnode and DashingHost) for your positive feedback about us!

    We constantly strive to provide the very best customer care, and we appreciate it when y'all notice our efforts (and the results!).

    Special praise goes to Felipe (your account manager) and Kris Anderson (the Support Manager).

    -mike
    Good to see a member of limestone posting here! I vaguely remember speaking to someone by the name of Mike now that I saw you.

  9. #9
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    Quote Originally Posted by XENnode View Post
    Good to see a member of limestone posting here! I vaguely remember speaking to someone by the name of Mike now that I saw you.
    Excellent.

    Ask for me sometime in live chat, and we can chat again.

    -mike
    Mike G. - Limestone Networks - Account Specialist
    Cloud - Dedicated - Colocation - Premium Network - Passionate Support
    DDoS Protection Available - Reseller Program @LimestoneInc - 877.586.0555

  10. #10
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    Quote Originally Posted by Mike - Limestone View Post
    Excellent.

    Ask for me sometime in live chat, and we can chat again.

    -mike
    Will do, I think we actually had a longer chat than I had with Felipe, haha.

  11. #11
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    Quote Originally Posted by XENnode View Post
    Will do, I think we actually had a longer chat than I had with Felipe, haha.
    I believe we did chat for awhile, yes. Please do hit me up again!

    -mike
    Mike G. - Limestone Networks - Account Specialist
    Cloud - Dedicated - Colocation - Premium Network - Passionate Support
    DDoS Protection Available - Reseller Program @LimestoneInc - 877.586.0555

  12. #12
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    another +1 for LSN.
    so... that's like 100 positive reviews with 0 negative reviews aha. the 100 is exaggerated. just mean to say lots of good stuff with LSN.

  13. #13
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    Quote Originally Posted by hypebeast View Post
    another +1 for LSN.
    so... that's like 100 positive reviews with 0 negative reviews aha. the 100 is exaggerated. just mean to say lots of good stuff with LSN.
    Thank you, hypebeast.

    -mike
    Mike G. - Limestone Networks - Account Specialist
    Cloud - Dedicated - Colocation - Premium Network - Passionate Support
    DDoS Protection Available - Reseller Program @LimestoneInc - 877.586.0555

  14. #14
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    Quote Originally Posted by XENnode View Post
    Will do, I think we actually had a longer chat than I had with Felipe, haha.
    Mike and Machen enjoy having chats, even if it does go off-topic

    Quite fun really! Nice review, good to see and glad Mike is back with them!

  15. #15
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    Quote Originally Posted by BuzzServers-J View Post
    Mike and Machen enjoy having chats, even if it does go off-topic

    Quite fun really! Nice review, good to see and glad Mike is back with them!
    Yeah, Mike told me he's doing teaching and works part time at Limestone, pretty cool

  16. #16
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    Hello XENnode,

    Thank you very much for your kind words! It was a pleasure speaking with you and I am glad I was able to answer all your questions. We are very happy to have you on board here at Limestone Networks. Come back into chat sometime soon and let me know how everything is going.

    I'll see you around WHT and Limestone Networks
    Felipe Fleury - Limestone Networks - Customer Support
    Bare Metal Cloud - Cloud Instances - Colocation - Premium Network - Passionate Support
    DDoS Protection Available - Reseller Program @LimestoneInc - 877.586.0555

  17. #17
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    I was extremely happy when I was with them as well. The only reason I changed was because I got a better deal and better specificaitons at a much lower cost (about 50$ less). However, I will appreciate their support and quality care above anything. I had an excellent time with them.

  18. #18
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    Quote Originally Posted by Felipe - Limestone View Post
    Hello XENnode,

    Thank you very much for your kind words! It was a pleasure speaking with you and I am glad I was able to answer all your questions. We are very happy to have you on board here at Limestone Networks. Come back into chat sometime soon and let me know how everything is going.

    I'll see you around WHT and Limestone Networks
    Good to see you again Felipe. I spoke earlier today to Mike, and asked him about some upgrades, he said to speak to Machen for some ideas. I'm looking to upgrade HDD's into some kind of raid5/10 configuration for speed and redundancy.

    I was looking for SAS at first, but the price would probably have have probably been too much, and Mike informed me that you don't supply SAS HDD's at this time.

    I'm sure Machen and I will find out some kind of configuration to suit.

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