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Thread: Limestone Networks review
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10-08-2009, 12:59 PM #1Disabled
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Limestone Networks review
Well it's been one month since I purchased my dedicated server from Limestone Networks, and i'd like to post my experiences with them, so here it goes.
About a month ago I stumbled upon Limestone networks, read a few reviews, and thought i'd go for it. The the next thing I did was start a live chat, a friendly chap by the name of Felipe responds. I have a nice long chat with Felipe, what a delight it was! Not only did he answer all of my questions promptly, but he certainly knew what he was talking about. Unlike my previous experiences with other companies.
After a nice long chat with Felipe, I was ready to get my server. So I went straight ahead and ordered.
Specifications:
Dual CPU Quad Core XEON 5504 (2.0ghz)
8GB DDR2 ECC registered RAM
2x500GB HDD in RAID1 (WD RE3, AWESOME HDD'S!)
4TB bandwith
100mbps up/down speeds
IPKVM included
All up cost me around $280 + ~$30 setup fee
Within about 2 hours I receive an email stating that there were some minor problems during setup because of the RAID configuration, and they will fix it as soon as possible. I must admit, it got me slightly worried, but a few minutes later, I receive another email saying that it's all setup and done! Boy was I excited!
I Instantly SSH'd into my server to check on things, all good. I install the XEN kernel and reboot to make sure it's working all fine, boots without any errors. So far so good.
A few days later I realised I was running out of IP Addresses, so I open a support ticket to ask for more, the invoice is created, I pay it then respond saying that I have done so. 6 minutes later they respond saying that it is being set up, and another 3 minutes later they respond with the IP addresses, sweet.
Later on I opened another support ticket asking a question referring to upgrades. Out of pure boredom I clicked the send receive button on my email, and sure enough, I already had a response! all within about 2 minutes after sending it.
Limestone's service has been great, I love their support and prompt response to tickets! One minor problem is that their accounting department isn't available during all hours, no biggie though. Their technical support department is open 24/7.
One great bonus with Limestone is that they keep you informed every step of the way, rather than leaving it to the last minute to say "sorry about the wait".
When i'm ready for my next server, i'll definitely be going for Limestone. Thanks for the great service!Last edited by XENnode; 10-08-2009 at 01:02 PM.
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10-08-2009, 01:15 PM #2Cable Director
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Very nice review! Always good to hear positive feedbacks on companies. Thanks for sharing
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10-08-2009, 01:28 PM #3Web Hosting Master
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Thank you for review.
I must say as well that so far i am happy customer of LSN too.
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10-08-2009, 05:24 PM #4Disabled
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10-08-2009, 07:40 PM #5Web Hosting Evangelist
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Thanks for the review, I'll be checking out your website.
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10-08-2009, 08:57 PM #6Junior Guru Wannabe
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Limestone is great! I've used them before back when they had their QC9300/8GB RAM/750GB HDD promo for $135. Service was excellent. Their QC9650 server with 10 TB bandwidth is tempting...
BTW, just curious, are you using software or hardware RAID?Rock Solid Shared, Reseller and VPS Solutions
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10-08-2009, 09:05 PM #7Web Hosting Master
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Thank you both (XENnode and DashingHost) for your positive feedback about us!
We constantly strive to provide the very best customer care, and we appreciate it when y'all notice our efforts (and the results!).
Special praise goes to Felipe (your account manager) and Kris Anderson (the Support Manager).
-mike
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10-08-2009, 09:10 PM #8Disabled
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No problem, hope to see you soon then
Ah yeah, the good old quad cores.
And i'm using Hardware RAID1.
Good to see a member of limestone posting here! I vaguely remember speaking to someone by the name of Mike now that I saw you.
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10-08-2009, 09:12 PM #9Web Hosting Master
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10-08-2009, 09:19 PM #10Disabled
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10-08-2009, 09:22 PM #11Web Hosting Master
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10-08-2009, 09:34 PM #12Web Hosting Guru
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another +1 for LSN.
so... that's like 100 positive reviews with 0 negative reviews aha. the 100 is exaggerated. just mean to say lots of good stuff with LSN.
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10-08-2009, 09:35 PM #13Web Hosting Master
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10-09-2009, 07:02 AM #14Marketing Maestro
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10-09-2009, 07:07 AM #15Disabled
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10-09-2009, 07:45 AM #16Junior Guru Wannabe
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Hello XENnode,
Thank you very much for your kind words! It was a pleasure speaking with you and I am glad I was able to answer all your questions. We are very happy to have you on board here at Limestone Networks. Come back into chat sometime soon and let me know how everything is going.
I'll see you around WHT and Limestone NetworksFelipe Fleury - Limestone Networks - Customer Support
Bare Metal Cloud - Cloud Instances - Colocation - Premium Network - Passionate Support
DDoS Protection Available - Reseller Program @LimestoneInc - 877.586.0555
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10-09-2009, 07:50 AM #17Web Hosting Master
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I was extremely happy when I was with them as well. The only reason I changed was because I got a better deal and better specificaitons at a much lower cost (about 50$ less). However, I will appreciate their support and quality care above anything. I had an excellent time with them.
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10-09-2009, 08:27 AM #18Disabled
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Good to see you again Felipe. I spoke earlier today to Mike, and asked him about some upgrades, he said to speak to Machen for some ideas. I'm looking to upgrade HDD's into some kind of raid5/10 configuration for speed and redundancy.
I was looking for SAS at first, but the price would probably have have probably been too much, and Mike informed me that you don't supply SAS HDD's at this time.
I'm sure Machen and I will find out some kind of configuration to suit.
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