Results 1 to 6 of 6
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10-01-2009, 01:42 AM #1Junior Guru Wannabe
- Join Date
- Mar 2009
- Posts
- 62
giga-international.com - Very BAD support
A few days ago i ordered server. Everything worked even one week. Then did not go up the password to the server. I asked to reset my password. Then they without my permission reinstalled the OS and thus deleted all my very important documents. OS installed so now I can not do anything on the server. Tech support is silent for a second day. I do not advise order servers from this DC - Very-very BAD and stupid support. (Sorry for my bad english)
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10-01-2009, 02:15 AM #2Web Hosting Master
- Join Date
- Nov 2007
- Location
- India
- Posts
- 843
HostNotch Hosting Services 99.9% uptime Shared Hosting, Reseller Hosting
yajur | Sales Team
CPanel Hosting • R1 Soft • Offsite-Backup • Great Uptime
http://hostnotch.com sales @ hostnotch.com
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10-01-2009, 03:59 AM #3Aspiring Evangelist
- Join Date
- Sep 2008
- Location
- Melbourne
- Posts
- 405
Unfortunate I guess, lets wait for giga-international's reply.
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10-01-2009, 04:04 AM #4Disabled
- Join Date
- Dec 2004
- Location
- Munich, Germany
- Posts
- 70
Hello serversprovider,
I have just searched our ticketing system thoroughly, but all I found under the name of 'serversprovider' were some enquiries about using IP addresses and an order from April this year.
Please send a personal message with the IP address of your server so that I can investigate in this issue further. We are really very interested to reconstruct this issue.
Thank you very much for your cooperation.
Kind regards,
Robert
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10-01-2009, 04:23 AM #5WHT Addict
- Join Date
- Mar 2009
- Posts
- 128
Their support are working great you can just call them Robert or any support staff will answer you.
I agreed that email support a bit slow than phone calls
I wish they had control panel to control and reboot server and rescue console access
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10-22-2009, 01:06 PM #6Junior Guru Wannabe
- Join Date
- Mar 2009
- Posts
- 62
Yes and for reconnect server they extort 30 euro and off server very offen.
in their rules do not say about 30 euro.
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