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09-24-2009, 07:04 PM #1Web Hosting Master
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BurstNET [split from advertising thread]
such a huge mess right? after you swap, server is down, IP is not pingable
This is a long way of hassles, I used to recommend you on here time to time, now I am totally changedPeter Orga-Sales -sales@sexywing.com
SexyWing - flying adult hosting service
Profitable adult hosting provider Since 2006
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09-24-2009, 07:20 PM #2Web Hosting Master
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This has nothing to do with your upgrade. The upgrade was completed like 6+ hours ago, and the server was perfectly fine afterwards. Obviously something has occured since that time. Our monitoring systems shows it has only been down 35 minutes. The techs are currently investigating it for the past 15-20 minutes, as explained to you in your support ticket, which you JUST opened 20 minutes ago. If this was down for 7 hours like you state, you would have opened one alot longer ago than just now...
You seem to want to blame us for everything, even things you made a mistake with, or that are not our fault. We really don't want to do business with you, if this is how you are going to act. You run to WHT faster to complain than you do to to open a support ticket with us to get to the bottom of something, even if what you post at WHT is not true or non-factual. Enough already...either start acting professionally, or we will not be doing business with you for much longer.
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09-25-2009, 01:22 PM #3Web Hosting Master
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This has been worked out directly with the client, and he is satisfied with the resolution.
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09-25-2009, 01:38 PM #4WHT Addict
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09-25-2009, 01:49 PM #5Web Hosting Master
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09-25-2009, 04:31 PM #6Web Hosting Evangelist
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09-25-2009, 04:40 PM #7Web Hosting Master
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Please do not comment on matters you know no details of.
You have no knowledge of what occurred with this client.
Sometime clients and providers are just not compatible (which is where this was headed originally), and it can be best to part ways.
Fortunately we were able to come to an understanding with the client---and both parties are happy now.
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09-25-2009, 04:44 PM #8Web Hosting Evangelist
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09-25-2009, 05:07 PM #9Web Hosting Master
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09-25-2009, 05:12 PM #10Disabled
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You have no business talking about something you know nothing About, BURSTnet has came along ways, & Their support is a lot better than what it used too be, As he stated they have resolved the issue, All you are doing is replying too a dead thread too get your post count up or something.
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09-25-2009, 05:12 PM #11Web Hosting Evangelist
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I made no assumptions. I just stated running customer's off is in my opinion unprofessional. I didn't assume anything.
_______________________________________________________
As I said before, I can comment on whatever I would like to. As of now you are flaming me. http://en.wikipedia.org/wiki/Flaming_(Internet)Last edited by hotpass105; 09-25-2009 at 05:24 PM.
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09-25-2009, 05:33 PM #12Web Hosting Master
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Well, you obviously don't run a business then, otherwise you would know that you do not have to deal with every client that comes in your door, and sometimes it is better for everybody to just not do business with certain clients. This is a service business, and unfortunately not every client/provider are a good match. It's just the nature of the industry we are in. To assume otherwise is naive...
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09-25-2009, 05:37 PM #13Web Hosting Evangelist
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09-25-2009, 07:50 PM #14Web Hosting Master
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I don't get it, every business in the USA has the opportunity to deny people business if they decide to, and a lot of business do.
If a retail store on a street had a few people standing on the streets telling everyone how horrible the store is, most likely that store wouldn't give them any service and deny them. (at least I would deny them if I owned it). Likewise a public forum is the same thing, if you are going to run to the forums every time there is a small issue the company just simply gets tired of it. You have the right to get tired of a company and leave them, so should the company have the right to get tired of a client and leave them.
Why ruin a company's reputation when you are actively buying service from them, makes NO sense to me....www.opticip.com - Optic IP LLC
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09-25-2009, 10:46 PM #15Retired Moderator
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If the OP would like the thread reopened, just drop a note to the Helpdesk, but for now, the trolling stops....
</thread>
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