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Thread: The best reseller in the uk?
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08-12-2009, 12:51 PM #26Web Hosting Master
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My vote is for Innohosting. Their service is great, their prices give value for money, and they don't make you pay for extras.
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08-13-2009, 04:30 AM #27WHT Addict
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08-22-2009, 02:14 PM #28New Member
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Hi all
I dont post all that often but lurk regularly and i felt i may be able to offer something here. Sorry for the long ramble but i thought i'd share my experiences.
I have been with heartinternet as a reseller for a few years now and they have been really good. I don't actually use them for reselling though, more my plaything really. With unlimited (*cough* unmetered) space and bandwidth, they are great for trying stuff out on. Proper critical hosting stuff goes on VPS or Dedis with iFusehosting.
If however you want to do anything advanced with heart - forget it! As an example, I have just asked them to setup DNS Glue for one of my domains (if you dont know what that is then heart will likely be fine for you) and they said its 」50+VAT!!!
I explained that i had been a reseller for years and it's free from most good registrars and is really a very simple task but still they said (and i quote) "Thank you for your reply. Yes this cannot be done free of charge it will cost 」50 + VAT for us to do this for you."
As a result (and a matter of principle) i'm in the process of migrating everything away from heart and over to a BIG VPS at iFuseHosting which is the same price as the heart reseller acct and comes with cPanel/WHM and a bunch of IP adresses.
As for support at iFuse - it's second to none and true 24/7 - none of the email or ticket malarky. 9/10 times you log a ticket and 5 minutes later the phone rings!
So in my personal experience of both companies. Whilst at this present point in time i'd love to say heart are useless and to avoid them at all costs, I wouldn't be telling the truth. They are a great entry level provider with good support and fairly quick servers. On the other hand iFuse are a cut above and certainly if you are looking for VPS/Dedi solutions (the only REAL way to resell with confidence) i doubt they could be beaten!
All the best!
Mark
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08-22-2009, 03:22 PM #29Web Hosting Master
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Hi and welcome Mark,
I really enjoyed reading your first post.
As a result (and a matter of principle) i'm in the process of migrating everything away from heart and over to a BIG VPS at iFuseHosting ...
As for support at iFuse - it's second to none and true 24/7 - none of the email or ticket malarky. 9/10 times you log a ticket and 5 minutes later the phone rings!
How long did you say you have been with iFuse?
I don't know about other WHTers, but to me this read more like a review of IFuse. and since the OP did not ask for VPS or dedicated, I am wondering why you recommended them.
Of course if it's a review, why don't you go ahead and report the domain to the mods for verification. or just click REPORT
... if you are looking for VPS/Dedi solutions (the only REAL way to resell with confidence) i doubt they could be beaten!
--Michael______________________________________________________
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█ Serving our customers since 1979
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08-22-2009, 04:03 PM #30New Member
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Hehe, i though that as i read it back.
i'll clarify for you though...
OK, so you are in the process of migrating I am susrprised you know so much about their support already.
I don't actually use them for reselling though, more my plaything really. With unlimited (*cough* unmetered) space and bandwidth, they are great for trying stuff out on. Proper critical hosting stuff goes on VPS or Dedis with iFusehosting.
Point 2
Really, a phone call after 5 minutes of logging a ticket. You must be a very special client to warrant all that VIP attention.
As for the VPS, it works out the same cost as hearts offering for reseller accounts. With the cpanel and WHM you can resell what you like and have the performance increase of a VPS. At the last check there were over 800 other sites on one of my heart servers and they can get very slow.
and lastly - point 3.
The OP asked for opinions and all feedback welcome - they are my opinions and my feed back.
People who are looking for a new reseller account will use the search button and look for "best UK host" or "best UK Reseller". This thread stands a chance of popping up so i though i'd put in all the info on 2 of the reccomended hosts already mentioned in this thread.
Oh, and just for the record, you may have noticed, i've been a member here for 3.5 years and so haven't just signed up to advertise or gain through affiliate schemes (no links or referer ids) and I have no assoc with either company other than i have stuff hosted with both.
Sorry if it wasn't to your liking and i've breached rules.
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08-22-2009, 05:25 PM #31Web Hosting Master
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Hi Mark, well thanks for the clarification.
It's just that that it looked like a review from a 1 time poster--and we get pretty suspicious of that. Even though iFuse Hosting has a good name in the industry.
Sorry if it wasn't to your liking and i've breached rules.
--Michael______________________________________________________
█https://technismart.com
█ Serving our customers since 1979
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08-22-2009, 05:26 PM #32Disabled
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08-25-2009, 03:48 AM #33WHT Addict
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iFuseHosting also sells shared an reseller hosting, which is why I recommended them in the first place.
And no, you don't have to be a VIP client to get a phone call, they are just that great a company with fantastic support. You can call them six days a week and file tickets with true 24/7 support (except for some escalations, of course).
It's great to hear other people being so satisfied with iFuseHosting, and it's good that a switch is being made from HeartInternet to iFuseHosting.
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08-26-2009, 08:37 AM #34Newbie
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Are the servers in USA faster than the UK servers?
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08-26-2009, 09:04 AM #35Web Hosting Guru
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That's not really a good question to ask. You'd need to define if you meant in the speed of carriers to/from DC's and routing or the overall functioning of the server (racked) itself.
It'd be hard to answer anyway as there are a lot of elements that'd need looked at first in order to address it.
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08-26-2009, 09:06 AM #36Temporarily Suspended
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08-26-2009, 09:21 AM #37Junior Guru Wannabe
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09-14-2009, 06:12 AM #38WHT Addict
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