Results 26 to 50 of 60
-
07-17-2009, 09:33 PM #26Web Hosting Master
- Join Date
- Jun 2006
- Location
- Support Ticket Near You!
- Posts
- 1,106
Negative. It wasn't a charge back. It was simply because Namecheap refuse to honor the order and refunded the money themselves - but Victor want's the domains and doesn't care about the money.
If they are legitimately paid for. I've paid for other accounts using my payment information too.HostGuard.net - VPS Control Panel
Automating and monitoring your hosting business.0
-
07-18-2009, 01:26 AM #27renegade
- Join Date
- Feb 2006
- Posts
- 1,044
0
-
07-18-2009, 02:37 AM #28Web Hosting Master
- Join Date
- Jun 2006
- Location
- Support Ticket Near You!
- Posts
- 1,106
Yes but Victor has posted his legitimate purchasing of the domains, the ones in question that were pushed to his account. He also said he cannot be blamed for domains pushed to his account since you can't see where they came from - so he can't verify himself - that's something he has to take up with Namecheap's support - something he's been attempting to do.
We're just waiting on clarification if any body actually filed a complaint about their domain being stolen (so it shouldn't have been moved), and if it was Victor that hacked their GMail account(s) as alledged.
In either case, we're waiting on Namecheap's reply to actually get both sides of the story more accurately. That is fair.HostGuard.net - VPS Control Panel
Automating and monitoring your hosting business.0
-
07-18-2009, 03:32 AM #29Web Hosting Master
- Join Date
- Nov 2001
- Location
- London
- Posts
- 4,931
Exactly. You don't have the evidence but as per usual, you see see an opportunity where you can jump in and try and trash talk us and cannot resist.
Sadly, I cannot recall a post from you on WHT that isn't related to Namecheap. Do your dogs really demand that little of your time?Matthew Russell | Namecheap
Twitter: @mattdrussell
www.easywp.com - True Managed WordPress, made easy0
-
07-18-2009, 03:36 AM #30Web Hosting Master
- Join Date
- Nov 2001
- Location
- London
- Posts
- 4,931
Richard,
When this thread was first posted, the entire issue was investigated once more and all account histories were looked into. As Richard (from Namecheap) posted, VictorLugo is very good at social engineering and used it as one of the methods to try and grab some domains from other clients of ours. He already showed his integrity by his initial post of
I do not have other account(s) with themMatthew Russell | Namecheap
Twitter: @mattdrussell
www.easywp.com - True Managed WordPress, made easy0
-
07-18-2009, 03:52 AM #31Web Hosting Master
- Join Date
- Sep 2007
- Posts
- 1,018
It seems like a really complicated issue. Although it appears that NameCheap has acted as per there Term's of service.
we may terminate or suspend the Service(s) at any time for cause, which, without limitation, includes registration of prohibited domain name(s), abuse of the Services, payment irregularities, material allegations of illegal conduct, or if your use of the Services involves us in a violation of any Internet Service Provider's ("ISP's") acceptable use policies, including the transmission of unsolicited bulk email.
I can understand you can't be blamed for domains pushed to your account, but how do you explain the multiple logins to other accounts via your IP address? Do you own these other accounts, or as per your original post, do you only own one NameCheap account? Please excuse me if this question has already been answered.Last edited by TimothyH; 07-18-2009 at 03:56 AM.
0
-
07-18-2009, 07:15 AM #32renegade
- Join Date
- Feb 2006
- Posts
- 1,044
InstantPH, I don't understand why you're asking these questions. The case is a clear cut case and the thread should be closed.
Victor used social engineering and various other methods to try to steal domains from other account holders. It was not only a log with his IP in other accounts.
Namecheap representatives have built up the trust with me, just like they should you, for us to not question the truthness of their claims.
If such trust is never built up I do not see a reason to even post on a message board..0
-
07-18-2009, 08:03 AM #33Web Hosting Master
- Join Date
- Jul 2002
- Posts
- 956
OK, here is another example of Victor Lugo and his dishonesty. He has again claimed here that he had no idea how any domains got pushed to his accounts. Here is more communication to the contrary:
Posted on: 08 Jul 2009 08:49 AM
Hello Victor,
We have received a complaint about unauthorized push of domain monetizexxxx.com. Please let us know how you got this domain to your account.
Looking forward to your reply.
------------------
Kind regards,
Milla S.
Fraud Prevention Team
NameCheap.com
[Edit Ticket Post]
E-mail: xxxxx@lugo.be
Victor Lugo
Posted on: 08 Jul 2009 09:47 AM
There must be a misunderstanding, I have explained the situation to
previous domain registrant and we have come to an agreement. Please confirm
that is the case and domain is to stay with me.
--
Kind Regards,
Victor Lugo
As you all can see, he clearly acknowledges receiving a domain that was pushed from a hacked account when he claims otherwise in this thread. That's twice he's lied to everyone here but I'm sure he'll come up with another excuse and some more of you will fall for it. That's how that's how these types of people's game works folks.
Here is the communication regarding the complaint of the hacked account. This is a bit confusing because you have both the real owner and the hacker(Victor Lugo) posting to the thread under the same name. Based on what they say, you can tell who is the hacker and who is the real owner:
Posted on: 08 Jul 2009 08:44 AM
Hello,
Please provide us with the order receipt for this domain.
Please be informed that the domain has been locked until the internal investigation is complete.
------------------
Kind regards,
Milla S.
Fraud Prevention Team
NameCheap.com
[Edit Ticket Post]
E-mail: xxxxx@gmail.com IP: 217.144.69.37
Anuj Mxxxxxx
Posted on: 08 Jul 2009 08:55 AM
Sure !
Here is the full mail. You can check my IP address of registration and the
IP address now.
Please return my domain ASAP.
*Namecheap.com Order Summary*
Date: 6/11/2009
------------------------------
Dear Goldi,
Thank you very much for choosing services offered by Namecheap.com. The
following is the summary of your order.
*Order Details*
Order Date: 6/11/2009 8:57:19 AM Order Number: 1995295 Transaction
ID: 2337831x
Pune
MH,411052
IN Payment Source: FUNDS Initial Charge: $8.81 Final Cost:
$8.81 Total Refund: N/A Refund Transaction ID: N/A Refunded
To: N/A TYPENAMEQTYYRSPRICESUB TOTALREGISTER monetizelead.com 1
1 $8.81 $8.81 WHOISGUARD Free With monetizexxxx.com.-Promotion 1 1 $0.00
$0.00 Sub Total$8.81 TOTAL*$8.81* *Additional Transaction Details*
Order # 59.95.108.17-ORDR:1995295-TRAN:2337831 Approval # CODE-FUNDS
On Wed, Jul 8, 2009 at 1:45 AM, Milla.S wrote:
> Hello,
>
> Please provide us with the order receipt for this domain.
>
> Please be informed that the domain has been locked until the internal
> investigation is complete.
> ------------------
> Kind regards,
>
> Milla S.
> Fraud Prevention Team
> NameCheap.com
>
>
>
[Edit Ticket Post]
E-mail: ramukakaxxxxxx@gmail.com
Milla.S
Posted on: 08 Jul 2009 09:03 AM
Hello,
Thank you for the receipt. Please let us some time for investigation, we'll contact you as soon as we get an update.
------------------
Kind regards,
Milla S.
Fraud Prevention Team
NameCheap.com
[Edit Ticket Post]
E-mail: Milla.S@team.namecheap.com IP: 217.144.69.37
Anuj Mxxxxxx
Posted on: 08 Jul 2009 09:05 AM
Sure, thank you !
On Wed, Jul 8, 2009 at 2:03 AM, Milla.S wrote:
> Hello,
>
> Thank you for the receipt. Please let us some time for investigation, we'll
> contact you as soon as we get an update.
> ------------------
> Kind regards,
>
> Milla S.
> Fraud Prevention Team
> NameCheap.com
>
>
> Ticket Details
> ===================
> Ticket ID: 220653
> Department: Fraud Control
> Priority: Low
> Status: Awaiting Staff Response
>
>
[Edit Ticket Post]
E-mail: ramukakaxxxxx@gmail.com
Anuj Malpani
Posted on: 08 Jul 2009 09:35 AM
Hello,
I am very sorry for the confusion but it turns out my partner transferred
this domain to his account .
I should have asked him before I reported this but I was worried .
You can consider this case resolved and leave the domain in the account it
is currently on (victorlugoltd) .
I hop you understand , sorry .
On Wed, Jul 8, 2009 at 4:03 AM, Milla.S wrote:
> Hello,
>
> Thank you for the receipt. Please let us some time for investigation, we'll
> contact you as soon as we get an update.
> ------------------
> Kind regards,
>
> Milla S.
> Fraud Prevention Team
> NameCheap.com
>
>
> Ticket Details
> ===================
> Ticket ID: 220653
> Department: Fraud Control
> Priority: Low
> Status: Awaiting Staff Response
>
>
[Edit Ticket Post]
E-mail: ramukakaxxxxxx@gmail.com
Anya S.
Posted on: 08 Jul 2009 10:04 AM
Hello,
Thank you for getting back to us. Since the issue is resolved this ticket is being closed now. Please open a new one if you need any further assistance.
--------------------
Best regards,
Anya S.
Fraud Prevention Team
NameCheap.com
[Edit Ticket Post]
E-mail: Anya.S@team.namecheap.com IP: 217.144.69.37
Anuj Mxxxxxx
Posted on: 08 Jul 2009 10:08 AM
Hey did you get some emails within 30minutes ?
That was the hacker. Please help me. I want the monetizexxxxx.com back to my
account.
On Wed, Jul 8, 2009 at 3:04 AM, Anya S. wrote:
> Hello,
>
> Thank you for getting back to us. Since the issue is resolved this ticket
> is being closed now. Please open a new one if you need any further
> assistance.
> --------------------
> Best regards,
> Anya S.
> Fraud Prevention Team
> NameCheap.com
>
> Ticket Details
> ===================
> Ticket ID: 220653
> Department: Fraud Control
> Priority: Low
> Status: Awaiting Client Response
>
>
[Edit Ticket Post]
E-mail: ramukakaxxxxx@gmail.com
Anuj Mxxxxxx
Posted on: 08 Jul 2009 10:10 AM
Am sorry that this issue is becoming longer. But i think now my email
account will not get hacked again.
On Wed, Jul 8, 2009 at 3:08 AM, Anuj Malpani wrote:
> Hey did you get some emails within 30minutes ?
>
> That was the hacker. Please help me. I want the monetizexxxxd.com back to
> my account.
>
> On Wed, Jul 8, 2009 at 3:04 AM, Anya S. wrote:
>
>> Hello,
>>
>> Thank you for getting back to us. Since the issue is resolved this ticket
>> is being closed now. Please open a new one if you need any further
>> assistance.
>> --------------------
>> Best regards,
>> Anya S.
>> Fraud Prevention Team
>> NameCheap.com
>>
>> Ticket Details
>> ===================
>> Ticket ID: 220653
>> Department: Fraud Control
>> Priority: Low
>> Status: Awaiting Client Response
>>
>>
>
[Edit Ticket Post]
E-mail: ramukakaxxxxxxx@gmail.com
Anuj Mxxxxx
Posted on: 08 Jul 2009 10:11 AM
Or can you please mail me all the conversation that has took place today
from my email.
I sent one about the order receipt.
On Wed, Jul 8, 2009 at 3:10 AM, Anuj Malpani wrote:
> Am sorry that this issue is becoming longer. But i think now my email
> account will not get hacked again.
>
>
> On Wed, Jul 8, 2009 at 3:08 AM, Anuj Malpani wrote:
>
>> Hey did you get some emails within 30minutes ?
>>
>> That was the hacker. Please help me. I want the monetizelead.com back to
>> my account.
>>
>> On Wed, Jul 8, 2009 at 3:04 AM, Anya S. wrote:
>>
>>> Hello,
>>>
>>> Thank you for getting back to us. Since the issue is resolved this ticket
>>> is being closed now. Please open a new one if you need any further
>>> assistance.
>>> --------------------
>>> Best regards,
>>> Anya S.
>>> Fraud Prevention Team
>>> NameCheap.com
>>>
>>> Ticket Details
>>> ===================
>>> Ticket ID: 220653
>>> Department: Fraud Control
>>> Priority: Low
>>> Status: Awaiting Client Response
>>>
>>>
>>
>
[Edit Ticket Post]
E-mail: ramukakaxxxxx7@gmail.com
Anuj Mxxxxx
Posted on: 08 Jul 2009 10:41 AM
Nevemind i just checked gmail activity on my account and its just me . as we
agreed the domains stays with victorlugoltd .
On Wed, Jul 8, 2009 at 5:11 AM, Anuj Malpani wrote:
> Or can you please mail me all the conversation that has took place today
> from my email.
>
> I sent one about the order receipt.
>
>
> On Wed, Jul 8, 2009 at 3:10 AM, Anuj Malpani wrote:
>
>> Am sorry that this issue is becoming longer. But i think now my email
>> account will not get hacked again.
>>
>>
>> On Wed, Jul 8, 2009 at 3:08 AM, Anuj Malpani wrote:
>>
>>> Hey did you get some emails within 30minutes ?
>>>
>>> That was the hacker. Please help me. I want the monetizelead.com back to
>>> my account.
>>>
>>> On Wed, Jul 8, 2009 at 3:04 AM, Anya S. wrote:
>>>
>>>> Hello,
>>>>
>>>> Thank you for getting back to us. Since the issue is resolved this
>>>> ticket is being closed now. Please open a new one if you need any further
>>>> assistance.
>>>> --------------------
>>>> Best regards,
>>>> Anya S.
>>>> Fraud Prevention Team
>>>> NameCheap.com
>>>>
>>>> Ticket Details
>>>> ===================
>>>> Ticket ID: 220653
>>>> Department: Fraud Control
>>>> Priority: Low
>>>> Status: Awaiting Client Response
>>>>
>>>>
>>>
>>
>
[Edit Ticket Post]
E-mail: ramukakaxxxxxx@gmail.com
Anya S.
Posted on: 08 Jul 2009 10:51 AM
Hello,
So what is the final resolution? Please advise.
--------------------
Best regards,
Anya S.
Fraud Prevention Team
NameCheap.com
[Edit Ticket Post]
E-mail: Anya.S@team.namecheap.com IP: 217.144.69.37
Anuj Mxxxxxxx
Posted on: 08 Jul 2009 10:53 AM
Am the real owner right now. Please dont mind. My account is hacked. I need
the domain back to my account. Please check all the IP address.
On Wed, Jul 8, 2009 at 3:51 AM, Anya S. wrote:
> Hello,
>
> So what is the final resolution? Please advise.
> --------------------
> Best regards,
> Anya S.
> Fraud Prevention Team
> NameCheap.com
>
> Ticket Details
> ===================
> Ticket ID: 220653
> Department: Fraud Control
> Priority: Low
> Status: Awaiting Client Response
>
>
[Edit Ticket Post]
E-mail: ramukaka242627@gmail.com
Goldi Raghuvanshi
Posted on: 08 Jul 2009 10:58 AM
The domain should be on the aforementioned account (victorlugoltd).
This is the final resolution.
[Edit Ticket Post]
E-mail: ramukakaxxxxx@gmail.com IP: 67.212.179.186
Anuj Mxxxxxx
Posted on: 08 Jul 2009 12:03 PM
You may verify my ID here: http://monetizelead.com/id-for-namecheap/
The final resolution is as follows: The domain monetizelead.com is to stay
on the account victorlugoltd.
Please ignore all other requests as they are being done by the hacker who is
eager to obtain the domain (my namecheap account is compromised).
I would appreciate it if the domain was unlocked on the receiving end and
this ticket was closed.
[Edit Ticket Post]
E-mail: ramukaka2xxxxx@gmail.com
Anya S.
Posted on: 08 Jul 2009 12:21 PM
Hello,
Please see the attachment and let us know what posts there are not yours (except the one written by me).
--------------------
Best regards,
Anya S.
Fraud Prevention Team
NameCheap.com
[Edit Ticket Post]
E-mail: Anya.S@team.namecheap.com IP: 217.144.69.37
Anya S.
Posted on: 08 Jul 2009 12:23 PM
Hello,
I'm sorry - the attachment is here.
--------------------
Best regards,
Anya S.
Fraud Prevention Team
NameCheap.com
Attachments
Hacked_domain.JPG (110.76 KiB)
[Edit Ticket Post]
E-mail: Anya.S@team.namecheap.com IP: 217.144.69.37
Anuj Malpani
Posted on: 08 Jul 2009 12:53 PM
Hey i am real owner. Why dont you get it ? Just put the domain back to
primary account. please I.Exxxxxxxxxxx
Please !!!!!!!!!!!!!!!!!! PLEASEEEEEEE
On Wed, Jul 8, 2009 at 5:23 AM, Anya S. wrote:
> Hello,
>
> I'm sorry - the attachment is here.
> --------------------
> Best regards,
> Anya S.
> Fraud Prevention Team
> NameCheap.com
>
> Ticket Details
> ===================
> Ticket ID: 220653
> Department: Fraud Control
> Priority: Low
> Status: Awaiting Client Response
>
[Edit Ticket Post]
E-mail: ramukaka242627@gmail.com
Anya S.
Posted on: 08 Jul 2009 12:57 PM
Hello,
Provide us with a scanned copy of your Photo ID (Passport) sent as an attachment in .pdf format. You should submit a new ticket and refer to this one.
--------------------
Best regards,
Anya S.
Fraud Prevention Team
NameCheap.com
[Edit Ticket Post]
E-mail: Anya.S@team.namecheap.com IP: 217.144.69.37
Anuj Malpani
Posted on: 08 Jul 2009 01:44 PM
Those info which was mailed to you by hacker was mine info.
That was my admit card info. Everything is uploaded here
http://www.monetizex***********/id-for-namecheap/
On Wed, Jul 8, 2009 at 5:57 AM, Anya S. wrote:
> Hello,
>
> Provide us with a scanned copy of your Photo ID (Passport) sent as an
> attachment in .pdf format. You should submit a new ticket and refer to this
> one.
> --------------------
> Best regards,
> Anya S.
> Fraud Prevention Team
> NameCheap.com
>
> Ticket Details
> ===================
> Ticket ID: 220653
> Department: Fraud Control
> Priority: Low
> Status: Awaiting Client Response
>
>
[Edit Ticket Post]
E-mail: ramukakaxxxxxx@gmail.comLast edited by enetwork; 07-18-2009 at 08:17 AM.
Richard Kirkendall
NameCheap.com0
-
07-18-2009, 08:11 AM #34Web Hosting Master
- Join Date
- Jul 2002
- Posts
- 956
Sorry for the long post above but as you can see, this wasn't a case where we just shut someone down without investigation as Bristol Sue and others have suggested.
In fact, this is not the first time Bristol sides with a scammer just to get her few shots in.
There are still more examples of Victor Lugo and his actions as there were other domains that were hacked and transferred the same way.Richard Kirkendall
NameCheap.com0
-
07-18-2009, 09:30 AM #35Web Hosting Guru
- Join Date
- Feb 2008
- Location
- Midcoast Maine
- Posts
- 306
Typical. Nothing better to do than to slam me in a post. I ask you to show me exactly what the two of you are talking about. But you won't, it's way too much fun to bash me.
BTW, I doubt I have very much influence on here, so why must you keep up with the insults? Hasn't it gotten a little old? I've left you and am happy. You should be happy too.
Sue
A generation which ignores history has no past — and no future. --Lazarus Long0
-
07-18-2009, 09:32 AM #36Aspiring Evangelist
- Join Date
- Feb 2009
- Location
- United States
- Posts
- 379
I will be reviewing my options once I determine what direction Namecheap wishes to proceed.
I made a error, but quickly corrected the same error in a subsequent reply to this thread.
I never issued a chargeback. Namecheap voluntarily refunded my legitimate purchases without my consent.
I made a error, but quickly corrected the same error in a subsequent reply to this thread.
If you are referring to the claim that the compromised accounts were accessed from my IP, there is nothing to explain. It didn't happen.Victor Lugo
Systems Administrator0
-
07-18-2009, 09:39 AM #37Web Hosting Master
- Join Date
- Sep 2007
- Posts
- 1,018
I am asking these questions as these are something I would like answered by the OP and have never been addressed in this thread. In fact, the questions I am asking are there to try and bring more truth into the matter.
And just in case you did not read my post, I was actually backing up NameCheap using there TOS.Last edited by TimothyH; 07-18-2009 at 09:43 AM.
0
-
07-18-2009, 10:09 AM #38Aspiring Evangelist
- Join Date
- Feb 2009
- Location
- United States
- Posts
- 379
Do you honestly refer to your previous post as 'evidence'? It is pathetic. It does not incriminate me in ANY way.
See this screenshot. It was posted well before your reply: http://lugo.be/screenshots/2009-07-18_0938.png
You are clearly not involved well enough with your own company to make claims against me, as is indicated by the above screenshot.
You tell your story the way you want people to see it, a "master" of social engineering (when your evidence is ********.), a hacker (where's the evidence?), a fraudster (all purchases made by me were legitimate).
HEY EVERYONE: If you are able to get your hands on hacked Namecheap accounts, and have an enemy with a few websites you want to take down, Namecheap has made it clear that this is all you must do:
- Log into these accounts from any IP (it doesn't matter)
- Push a few domains to your enemy's account (the stupid ones with no value)
- Once pushed, their contact info is available to YOU! Run a WHOIS search on the domain. (they didn't even authorize it -- or know about it. YAY.)
- Make the true domain owner aware of the unauthorized push.
- Wait...
- Pretend (in only one case) that you are the true domain owner. (respond to tickets to confuse everyone)
- Get your enemies Namecheap account locked. Permanently. (you win! - and you have their address too)
Last edited by Victor Lugo; 07-18-2009 at 10:13 AM.
Victor Lugo
Systems Administrator0
-
07-18-2009, 10:12 AM #39renegade
- Join Date
- Feb 2006
- Posts
- 1,044
Victor, stop posting these empty semi-threatening vague posts.
If you have a case take it to the proper authorities then post about your success here later.
Right now you're just beating around the bush, and it seems an awful lot like you're just trying to stir stuff up.
InstantPH, fair enough. But you should realize Viktor will never say anything that portrays him in a bad light. He will bend the story to suit his agenda - his so called "errors."
If I were you I would look at the evidence namecheap has posted and focus on those.0
-
07-18-2009, 12:34 PM #40Web Hosting Master
- Join Date
- Jul 2002
- Posts
- 956
Victor,
That screenshshot you posted was from communication from today, AFTER you were caught red handed. The communication I posted was from several days ago before you came up with your new excuse. As I said, say anything do anything to accomplish your goals.
Let's also look at this quote from a few days ago
So you had no idea of any of the pushes but later changed your tune by stating that you purchased stolen goods instead and that's how the domain ended up in your account. Nice cover up. This also after stating you only had one account with us but then we proved you have several.
Keep the excuses coming.Richard Kirkendall
NameCheap.com0
-
07-18-2009, 12:47 PM #41Web Hosting Master
- Join Date
- Jul 2002
- Posts
- 956
Avoid our threads and you'll never hear from us again. It's really that easy.
If you jump in our threads and back up scammers and take unfounded shots, then expect us to address you. We've worked hard over the years for our reputation and we won't allow people like you to attempt to step all over it no matter how innocent you play yourself to be.
If someone has some legitimate criticism, we have no problem with that all and we'll always go out of our way to fix it and improve the way we operate to avoid it again. We appreciate knowing our shortcomings so they can be addressed. But at the same time, don't expect us to not address lies and agendas against us.Last edited by enetwork; 07-18-2009 at 01:02 PM.
Richard Kirkendall
NameCheap.com0
-
07-18-2009, 12:58 PM #42Aspiring Evangelist
- Join Date
- Feb 2009
- Location
- United States
- Posts
- 379
You are putting words in my mouth. I never purchased stolen goods.
I didn't realize you were perfect. I didn't realize you yourself would remember exactly what you were doing months and/or years ago.
Why are you not allowing me to transfer my domains elsewhere?Victor Lugo
Systems Administrator0
-
07-18-2009, 04:04 PM #43Web Hosting Master
- Join Date
- May 2004
- Posts
- 4,076
Uh, NameCheap already answered that question from the very start, you know. Obviously you don't agree with their answer, but...that's their answer.
Unfortunately I agree with coax to take it up with the proper legal authorities if you really believe you have a case against NameCheap. The two of you can continue posting here, people will believe either you or them, but it won't likely solve your problem.0
-
07-18-2009, 04:07 PM #44Web Hosting Guru
- Join Date
- Feb 2008
- Location
- Midcoast Maine
- Posts
- 306
One moment. Are you the original poster? No. It is NOT your thread. And I have every right to make a suggestion to the OP, which in NO WAY bashes you. Unless suggesting he take it above your head to the company of which you are a reseller is considered "bashing" you.
What lies, and what agenda? Perhaps if you weren't so convinced you're perfect, and so intent on being rude to me, you'll see that Mr. Lugo posted those screen shots several days ago, which shows legitimate purchases of these domains, way before you came back to this thread to slander him.
There is a legitimate doubt in a lot of peoples' minds that he is at fault here. Mine included. And since he's obviously not going to convince you in any way, my original advice to him still stands, to take it up with enom, so he can ultimately get his domains transferred out.Sue
A generation which ignores history has no past — and no future. --Lazarus Long0
-
07-18-2009, 04:20 PM #45Web Hosting Master
- Join Date
- May 2004
- Posts
- 4,076
0
-
07-18-2009, 07:31 PM #46Web Hosting Master
- Join Date
- Sep 2007
- Posts
- 1,018
0
-
07-19-2009, 02:02 AM #47Web Hosting Master
- Join Date
- Jun 2006
- Location
- Support Ticket Near You!
- Posts
- 1,106
They may have acted correctly, but it seems like a tricky situation still.
If they just let Victor transfer his domains out it'd be a much easier situation.
Victor claims that someone impersonated him in the chat and that the IP used wasn't even his? (Going through the thread it seems he has no problem paying with his credit card / using his own IP to hide anything).
I think both parties should agree to disagree and come to a resolution. Just give the domains that were paid for to another registrar and leave it at that. Regardless how they feel about each other.
If not they'll have to escalate to eNom as suggested and see what alternatives there are there.HostGuard.net - VPS Control Panel
Automating and monitoring your hosting business.0
-
07-19-2009, 03:31 AM #48Web Hosting Master
- Join Date
- Sep 2007
- Posts
- 1,018
Sorry, I was not trying to create the impression that it was a simple situation.
But if some of these domain names are in fact stolen from another NameCheap user and then transfered to another register by Victor, the original owner of the domains does not have any chance at getting them back. I think they should stay where they are for the time being, or at least until the issue to resolved.
I always thought NameCheap was an accredited register, but if that is not the case, then it would be best to escalate the issue to eNom.0
-
07-19-2009, 05:27 AM #49Web Hosting Master
- Join Date
- Nov 2001
- Location
- London
- Posts
- 4,931
Sue,
When you have spent the best part of 10 years of your life setting up a succesful business like Richard has, do you honestly expect him to stand back and let threads full of lies and untruths damage the hard work he has put in?
There is no claim that we are perfect, nor that we do not make mistakes. We are human. What sets us aside is our approach to mistakes and our willingness to change when mistakes are made.
Let me be very clear and underline that no mistake has been made here. Our fraud department is second to none and both Richard and I have verified that the activity conducted by Victor Lugo is fraudulent.
While we may be Enom's reseller still (and yes, we are ICANN accredited and yes, we're still working on transferring everything to our own handle), are are their largest reseller and they know us, they trust our anti-fraud systems and they are simply going to defer this issue back to us.
I'll close by saying any hostility towards us is self inflicted. You jump into every single negative thread about Namecheap. Like Richard says, control your urges and stay out of the Namecheap threads. Simple.Matthew Russell | Namecheap
Twitter: @mattdrussell
www.easywp.com - True Managed WordPress, made easy0
-
07-19-2009, 05:28 AM #50Web Hosting Master
- Join Date
- Nov 2001
- Location
- London
- Posts
- 4,931
Matthew Russell | Namecheap
Twitter: @mattdrussell
www.easywp.com - True Managed WordPress, made easy0
Similar Threads
-
namecheap locked my account
By sample4u in forum Domain NamesReplies: 11Last Post: 05-14-2008, 04:12 PM -
Namecheap locked my account until 2099?
By RDX1 in forum Domain NamesReplies: 23Last Post: 04-22-2007, 06:04 PM -
Account is locked with NameCheap and domain already bought is available
By vdaswong in forum Web HostingReplies: 5Last Post: 11-26-2005, 11:55 PM -
Can a domain be pushed when it's locked in Namecheap?
By GeorgeC in forum Domain NamesReplies: 4Last Post: 11-27-2004, 05:54 AM -
Namecheap locked my (and my clients) domains
By Flammable in forum Domain NamesReplies: 22Last Post: 09-06-2004, 06:10 AM