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  1. #26
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    Quote Originally Posted by elmister View Post
    Also, he paid 6.99$ to namecheap and 3 months later namecheap refunds the money, why would namecheap refund the money? chargeback from credit card owner?

    It sounds a scammer to me.

    Victor Lugo, i don't believe you.
    Negative. It wasn't a charge back. It was simply because Namecheap refuse to honor the order and refunded the money themselves - but Victor want's the domains and doesn't care about the money.

    If they are legitimately paid for. I've paid for other accounts using my payment information too.
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  2. #27
    BristolSue,

    It's not just a case of you are a scammer, case closed.
    He already posted logs..
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  3. #28
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    Yes but Victor has posted his legitimate purchasing of the domains, the ones in question that were pushed to his account. He also said he cannot be blamed for domains pushed to his account since you can't see where they came from - so he can't verify himself - that's something he has to take up with Namecheap's support - something he's been attempting to do.

    We're just waiting on clarification if any body actually filed a complaint about their domain being stolen (so it shouldn't have been moved), and if it was Victor that hacked their GMail account(s) as alledged.

    In either case, we're waiting on Namecheap's reply to actually get both sides of the story more accurately. That is fair.
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  4. #29
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    Quote Originally Posted by BristolSue View Post

    I have never seen Victor Lugo to be dishonest here. Isn't it possible there is some mistake? I don't have the "evidence" in front of me, but Mr. Lugo does have a claim that doesn't appear to have been backtracked to his satisfaction. It was just, "You are a scammer, Case closed" as was mentioned above.

    Exactly. You don't have the evidence but as per usual, you see see an opportunity where you can jump in and try and trash talk us and cannot resist.

    Sadly, I cannot recall a post from you on WHT that isn't related to Namecheap. Do your dogs really demand that little of your time?
    Matthew Russell | Namecheap
    Twitter: @mattdrussell

    www.easywp.com - True Managed WordPress, made easy
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  5. #30
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    Quote Originally Posted by Katatonic View Post
    Yes but Victor has posted his legitimate purchasing of the domains, the ones in question that were pushed to his account. He also said he cannot be blamed for domains pushed to his account since you can't see where they came from - so he can't verify himself - that's something he has to take up with Namecheap's support - something he's been attempting to do.

    We're just waiting on clarification if any body actually filed a complaint about their domain being stolen (so it shouldn't have been moved), and if it was Victor that hacked their GMail account(s) as alledged.

    In either case, we're waiting on Namecheap's reply to actually get both sides of the story more accurately. That is fair.
    Richard,

    When this thread was first posted, the entire issue was investigated once more and all account histories were looked into. As Richard (from Namecheap) posted, VictorLugo is very good at social engineering and used it as one of the methods to try and grab some domains from other clients of ours. He already showed his integrity by his initial post of
    I do not have other account(s) with them
    then admitting he has other accounts, and some he cannot recall in subsequent replies.
    Matthew Russell | Namecheap
    Twitter: @mattdrussell

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  6. #31
    Join Date
    Sep 2007
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    It seems like a really complicated issue. Although it appears that NameCheap has acted as per there Term's of service.

    we may terminate or suspend the Service(s) at any time for cause, which, without limitation, includes registration of prohibited domain name(s), abuse of the Services, payment irregularities, material allegations of illegal conduct, or if your use of the Services involves us in a violation of any Internet Service Provider's ("ISP's") acceptable use policies, including the transmission of unsolicited bulk email.
    It seems that NameCheap has noticed that several accounts have been accessed by the same IP which belongs to the OP, and thus deemed he gained unauthorized control of these accounts. Although I do have a question to the OP.

    I can understand you can't be blamed for domains pushed to your account, but how do you explain the multiple logins to other accounts via your IP address? Do you own these other accounts, or as per your original post, do you only own one NameCheap account? Please excuse me if this question has already been answered.
    Last edited by TimothyH; 07-18-2009 at 03:56 AM.
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  7. #32
    InstantPH, I don't understand why you're asking these questions. The case is a clear cut case and the thread should be closed.
    Victor used social engineering and various other methods to try to steal domains from other account holders. It was not only a log with his IP in other accounts.
    Namecheap representatives have built up the trust with me, just like they should you, for us to not question the truthness of their claims.

    If such trust is never built up I do not see a reason to even post on a message board..
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  8. #33
    Join Date
    Jul 2002
    Posts
    956
    OK, here is another example of Victor Lugo and his dishonesty. He has again claimed here that he had no idea how any domains got pushed to his accounts. Here is more communication to the contrary:

    Posted on: 08 Jul 2009 08:49 AM
    Hello Victor,

    We have received a complaint about unauthorized push of domain monetizexxxx.com. Please let us know how you got this domain to your account.

    Looking forward to your reply.
    ------------------
    Kind regards,

    Milla S.
    Fraud Prevention Team
    NameCheap.com
    [Edit Ticket Post]

    E-mail: xxxxx@lugo.be
    Victor Lugo


    Posted on: 08 Jul 2009 09:47 AM

    There must be a misunderstanding, I have explained the situation to
    previous domain registrant and we have come to an agreement. Please confirm
    that is the case and domain is to stay with me.

    --
    Kind Regards,
    Victor Lugo








    As you all can see, he clearly acknowledges receiving a domain that was pushed from a hacked account when he claims otherwise in this thread. That's twice he's lied to everyone here but I'm sure he'll come up with another excuse and some more of you will fall for it. That's how that's how these types of people's game works folks.



    Here is the communication regarding the complaint of the hacked account. This is a bit confusing because you have both the real owner and the hacker(Victor Lugo) posting to the thread under the same name. Based on what they say, you can tell who is the hacker and who is the real owner:


    Posted on: 08 Jul 2009 08:44 AM
    Hello,

    Please provide us with the order receipt for this domain.

    Please be informed that the domain has been locked until the internal investigation is complete.
    ------------------
    Kind regards,

    Milla S.
    Fraud Prevention Team
    NameCheap.com
    [Edit Ticket Post]

    E-mail: xxxxx@gmail.com IP: 217.144.69.37
    Anuj Mxxxxxx


    Posted on: 08 Jul 2009 08:55 AM
    Sure !

    Here is the full mail. You can check my IP address of registration and the
    IP address now.

    Please return my domain ASAP.

    *Namecheap.com Order Summary*
    Date: 6/11/2009
    ------------------------------
    Dear Goldi,

    Thank you very much for choosing services offered by Namecheap.com. The
    following is the summary of your order.

    *Order Details*

    Order Date: 6/11/2009 8:57:19 AM Order Number: 1995295 Transaction
    ID: 2337831x




    Pune

    MH,411052

    IN Payment Source: FUNDS Initial Charge: $8.81 Final Cost:
    $8.81 Total Refund: N/A Refund Transaction ID: N/A Refunded
    To: N/A TYPENAMEQTYYRSPRICESUB TOTALREGISTER monetizelead.com 1
    1 $8.81 $8.81 WHOISGUARD Free With monetizexxxx.com.-Promotion 1 1 $0.00
    $0.00 Sub Total$8.81 TOTAL*$8.81* *Additional Transaction Details*

    Order # 59.95.108.17-ORDR:1995295-TRAN:2337831 Approval # CODE-FUNDS




    On Wed, Jul 8, 2009 at 1:45 AM, Milla.S wrote:

    > Hello,
    >
    > Please provide us with the order receipt for this domain.
    >
    > Please be informed that the domain has been locked until the internal
    > investigation is complete.
    > ------------------
    > Kind regards,
    >
    > Milla S.
    > Fraud Prevention Team
    > NameCheap.com
    >
    >
    >

    [Edit Ticket Post]

    E-mail: ramukakaxxxxxx@gmail.com
    Milla.S


    Posted on: 08 Jul 2009 09:03 AM
    Hello,

    Thank you for the receipt. Please let us some time for investigation, we'll contact you as soon as we get an update.
    ------------------
    Kind regards,

    Milla S.
    Fraud Prevention Team
    NameCheap.com
    [Edit Ticket Post]

    E-mail: Milla.S@team.namecheap.com IP: 217.144.69.37


    Anuj Mxxxxxx


    Posted on: 08 Jul 2009 09:05 AM
    Sure, thank you !

    On Wed, Jul 8, 2009 at 2:03 AM, Milla.S wrote:

    > Hello,
    >
    > Thank you for the receipt. Please let us some time for investigation, we'll
    > contact you as soon as we get an update.
    > ------------------
    > Kind regards,
    >
    > Milla S.
    > Fraud Prevention Team
    > NameCheap.com
    >
    >
    > Ticket Details
    > ===================
    > Ticket ID: 220653
    > Department: Fraud Control
    > Priority: Low
    > Status: Awaiting Staff Response
    >
    >

    [Edit Ticket Post]

    E-mail: ramukakaxxxxx@gmail.com
    Anuj Malpani




    Posted on: 08 Jul 2009 09:35 AM
    Hello,

    I am very sorry for the confusion but it turns out my partner transferred
    this domain to his account .
    I should have asked him before I reported this but I was worried .

    You can consider this case resolved and leave the domain in the account it
    is currently on (victorlugoltd) .
    I hop you understand , sorry .


    On Wed, Jul 8, 2009 at 4:03 AM, Milla.S wrote:

    > Hello,
    >
    > Thank you for the receipt. Please let us some time for investigation, we'll
    > contact you as soon as we get an update.
    > ------------------
    > Kind regards,
    >
    > Milla S.
    > Fraud Prevention Team
    > NameCheap.com
    >
    >
    > Ticket Details
    > ===================
    > Ticket ID: 220653
    > Department: Fraud Control
    > Priority: Low
    > Status: Awaiting Staff Response
    >
    >

    [Edit Ticket Post]

    E-mail: ramukakaxxxxxx@gmail.com



    Anya S.


    Posted on: 08 Jul 2009 10:04 AM


    Hello,

    Thank you for getting back to us. Since the issue is resolved this ticket is being closed now. Please open a new one if you need any further assistance.
    --------------------
    Best regards,
    Anya S.
    Fraud Prevention Team
    NameCheap.com
    [Edit Ticket Post]

    E-mail: Anya.S@team.namecheap.com IP: 217.144.69.37
    Anuj Mxxxxxx


    Posted on: 08 Jul 2009 10:08 AM
    Hey did you get some emails within 30minutes ?

    That was the hacker. Please help me. I want the monetizexxxxx.com back to my
    account.

    On Wed, Jul 8, 2009 at 3:04 AM, Anya S. wrote:

    > Hello,
    >
    > Thank you for getting back to us. Since the issue is resolved this ticket
    > is being closed now. Please open a new one if you need any further
    > assistance.
    > --------------------
    > Best regards,
    > Anya S.
    > Fraud Prevention Team
    > NameCheap.com
    >
    > Ticket Details
    > ===================
    > Ticket ID: 220653
    > Department: Fraud Control
    > Priority: Low
    > Status: Awaiting Client Response
    >
    >

    [Edit Ticket Post]

    E-mail: ramukakaxxxxx@gmail.com
    Anuj Mxxxxxx


    Posted on: 08 Jul 2009 10:10 AM
    Am sorry that this issue is becoming longer. But i think now my email
    account will not get hacked again.

    On Wed, Jul 8, 2009 at 3:08 AM, Anuj Malpani wrote:

    > Hey did you get some emails within 30minutes ?
    >
    > That was the hacker. Please help me. I want the monetizexxxxd.com back to
    > my account.
    >
    > On Wed, Jul 8, 2009 at 3:04 AM, Anya S. wrote:
    >
    >> Hello,
    >>
    >> Thank you for getting back to us. Since the issue is resolved this ticket
    >> is being closed now. Please open a new one if you need any further
    >> assistance.
    >> --------------------
    >> Best regards,
    >> Anya S.
    >> Fraud Prevention Team
    >> NameCheap.com
    >>
    >> Ticket Details
    >> ===================
    >> Ticket ID: 220653
    >> Department: Fraud Control
    >> Priority: Low
    >> Status: Awaiting Client Response
    >>
    >>
    >

    [Edit Ticket Post]

    E-mail: ramukakaxxxxxxx@gmail.com
    Anuj Mxxxxx


    Posted on: 08 Jul 2009 10:11 AM
    Or can you please mail me all the conversation that has took place today
    from my email.

    I sent one about the order receipt.

    On Wed, Jul 8, 2009 at 3:10 AM, Anuj Malpani wrote:

    > Am sorry that this issue is becoming longer. But i think now my email
    > account will not get hacked again.
    >
    >
    > On Wed, Jul 8, 2009 at 3:08 AM, Anuj Malpani wrote:
    >
    >> Hey did you get some emails within 30minutes ?
    >>
    >> That was the hacker. Please help me. I want the monetizelead.com back to
    >> my account.
    >>
    >> On Wed, Jul 8, 2009 at 3:04 AM, Anya S. wrote:
    >>
    >>> Hello,
    >>>
    >>> Thank you for getting back to us. Since the issue is resolved this ticket
    >>> is being closed now. Please open a new one if you need any further
    >>> assistance.
    >>> --------------------
    >>> Best regards,
    >>> Anya S.
    >>> Fraud Prevention Team
    >>> NameCheap.com
    >>>
    >>> Ticket Details
    >>> ===================
    >>> Ticket ID: 220653
    >>> Department: Fraud Control
    >>> Priority: Low
    >>> Status: Awaiting Client Response
    >>>
    >>>
    >>
    >

    [Edit Ticket Post]

    E-mail: ramukakaxxxxx7@gmail.com
    Anuj Mxxxxx


    Posted on: 08 Jul 2009 10:41 AM
    Nevemind i just checked gmail activity on my account and its just me . as we
    agreed the domains stays with victorlugoltd .

    On Wed, Jul 8, 2009 at 5:11 AM, Anuj Malpani wrote:

    > Or can you please mail me all the conversation that has took place today
    > from my email.
    >
    > I sent one about the order receipt.
    >
    >
    > On Wed, Jul 8, 2009 at 3:10 AM, Anuj Malpani wrote:
    >
    >> Am sorry that this issue is becoming longer. But i think now my email
    >> account will not get hacked again.
    >>
    >>
    >> On Wed, Jul 8, 2009 at 3:08 AM, Anuj Malpani wrote:
    >>
    >>> Hey did you get some emails within 30minutes ?
    >>>
    >>> That was the hacker. Please help me. I want the monetizelead.com back to
    >>> my account.
    >>>
    >>> On Wed, Jul 8, 2009 at 3:04 AM, Anya S. wrote:
    >>>
    >>>> Hello,
    >>>>
    >>>> Thank you for getting back to us. Since the issue is resolved this
    >>>> ticket is being closed now. Please open a new one if you need any further
    >>>> assistance.
    >>>> --------------------
    >>>> Best regards,
    >>>> Anya S.
    >>>> Fraud Prevention Team
    >>>> NameCheap.com
    >>>>
    >>>> Ticket Details
    >>>> ===================
    >>>> Ticket ID: 220653
    >>>> Department: Fraud Control
    >>>> Priority: Low
    >>>> Status: Awaiting Client Response
    >>>>
    >>>>
    >>>
    >>
    >

    [Edit Ticket Post]

    E-mail: ramukakaxxxxxx@gmail.com
    Anya S.


    Posted on: 08 Jul 2009 10:51 AM
    Hello,

    So what is the final resolution? Please advise.
    --------------------
    Best regards,
    Anya S.
    Fraud Prevention Team
    NameCheap.com
    [Edit Ticket Post]

    E-mail: Anya.S@team.namecheap.com IP: 217.144.69.37
    Anuj Mxxxxxxx


    Posted on: 08 Jul 2009 10:53 AM
    Am the real owner right now. Please dont mind. My account is hacked. I need
    the domain back to my account. Please check all the IP address.

    On Wed, Jul 8, 2009 at 3:51 AM, Anya S. wrote:

    > Hello,
    >
    > So what is the final resolution? Please advise.
    > --------------------
    > Best regards,
    > Anya S.
    > Fraud Prevention Team
    > NameCheap.com
    >
    > Ticket Details
    > ===================
    > Ticket ID: 220653
    > Department: Fraud Control
    > Priority: Low
    > Status: Awaiting Client Response
    >
    >

    [Edit Ticket Post]

    E-mail: ramukaka242627@gmail.com
    Goldi Raghuvanshi


    Posted on: 08 Jul 2009 10:58 AM
    The domain should be on the aforementioned account (victorlugoltd).
    This is the final resolution.
    [Edit Ticket Post]

    E-mail: ramukakaxxxxx@gmail.com IP: 67.212.179.186
    Anuj Mxxxxxx


    Posted on: 08 Jul 2009 12:03 PM
    You may verify my ID here: http://monetizelead.com/id-for-namecheap/
    The final resolution is as follows: The domain monetizelead.com is to stay
    on the account victorlugoltd.

    Please ignore all other requests as they are being done by the hacker who is
    eager to obtain the domain (my namecheap account is compromised).
    I would appreciate it if the domain was unlocked on the receiving end and
    this ticket was closed.

    [Edit Ticket Post]

    E-mail: ramukaka2xxxxx@gmail.com
    Anya S.


    Posted on: 08 Jul 2009 12:21 PM
    Hello,

    Please see the attachment and let us know what posts there are not yours (except the one written by me).
    --------------------
    Best regards,
    Anya S.
    Fraud Prevention Team
    NameCheap.com
    [Edit Ticket Post]

    E-mail: Anya.S@team.namecheap.com IP: 217.144.69.37
    Anya S.


    Posted on: 08 Jul 2009 12:23 PM
    Hello,

    I'm sorry - the attachment is here.
    --------------------
    Best regards,
    Anya S.
    Fraud Prevention Team
    NameCheap.com

    Attachments
    Hacked_domain.JPG (110.76 KiB)
    [Edit Ticket Post]

    E-mail: Anya.S@team.namecheap.com IP: 217.144.69.37
    Anuj Malpani


    Posted on: 08 Jul 2009 12:53 PM
    Hey i am real owner. Why dont you get it ? Just put the domain back to
    primary account. please I.Exxxxxxxxxxx


    Please !!!!!!!!!!!!!!!!!! PLEASEEEEEEE
    On Wed, Jul 8, 2009 at 5:23 AM, Anya S. wrote:

    > Hello,
    >
    > I'm sorry - the attachment is here.
    > --------------------
    > Best regards,
    > Anya S.
    > Fraud Prevention Team
    > NameCheap.com
    >
    > Ticket Details
    > ===================
    > Ticket ID: 220653
    > Department: Fraud Control
    > Priority: Low
    > Status: Awaiting Client Response
    >

    [Edit Ticket Post]

    E-mail: ramukaka242627@gmail.com
    Anya S.


    Posted on: 08 Jul 2009 12:57 PM
    Hello,

    Provide us with a scanned copy of your Photo ID (Passport) sent as an attachment in .pdf format. You should submit a new ticket and refer to this one.
    --------------------
    Best regards,
    Anya S.
    Fraud Prevention Team
    NameCheap.com
    [Edit Ticket Post]

    E-mail: Anya.S@team.namecheap.com IP: 217.144.69.37
    Anuj Malpani


    Posted on: 08 Jul 2009 01:44 PM
    Those info which was mailed to you by hacker was mine info.

    That was my admit card info. Everything is uploaded here

    http://www.monetizex***********/id-for-namecheap/



    On Wed, Jul 8, 2009 at 5:57 AM, Anya S. wrote:

    > Hello,
    >
    > Provide us with a scanned copy of your Photo ID (Passport) sent as an
    > attachment in .pdf format. You should submit a new ticket and refer to this
    > one.
    > --------------------
    > Best regards,
    > Anya S.
    > Fraud Prevention Team
    > NameCheap.com
    >
    > Ticket Details
    > ===================
    > Ticket ID: 220653
    > Department: Fraud Control
    > Priority: Low
    > Status: Awaiting Client Response
    >
    >

    [Edit Ticket Post]

    E-mail: ramukakaxxxxxx@gmail.com
    Last edited by enetwork; 07-18-2009 at 08:17 AM.
    Richard Kirkendall
    NameCheap.com
      0 Not allowed!

  9. #34
    Join Date
    Jul 2002
    Posts
    956
    Sorry for the long post above but as you can see, this wasn't a case where we just shut someone down without investigation as Bristol Sue and others have suggested.

    In fact, this is not the first time Bristol sides with a scammer just to get her few shots in.


    There are still more examples of Victor Lugo and his actions as there were other domains that were hacked and transferred the same way.
    Richard Kirkendall
    NameCheap.com
      0 Not allowed!

  10. #35
    Join Date
    Feb 2008
    Location
    Midcoast Maine
    Posts
    306
    Quote Originally Posted by mdrussell View Post
    Exactly. You don't have the evidence but as per usual, you see see an opportunity where you can jump in and try and trash talk us and cannot resist.

    Sadly, I cannot recall a post from you on WHT that isn't related to Namecheap. Do your dogs really demand that little of your time?

    Quote Originally Posted by enetwork View Post
    Sorry for the long post above but as you can see, this wasn't a case where we just shut someone down without investigation as Bristol Sue and others have suggested.

    In fact, this is not the first time Bristol sides with a scammer just to get her few shots in.
    Typical. Nothing better to do than to slam me in a post. I ask you to show me exactly what the two of you are talking about. But you won't, it's way too much fun to bash me.

    BTW, I doubt I have very much influence on here, so why must you keep up with the insults? Hasn't it gotten a little old? I've left you and am happy. You should be happy too.
    Sue

    A generation which ignores history has no past — and no future. --Lazarus Long
      0 Not allowed!

  11. #36
    Join Date
    Feb 2009
    Location
    United States
    Posts
    379
    Quote Originally Posted by BristolSue View Post
    Have you thought about taking this up with eNom?
    I will be reviewing my options once I determine what direction Namecheap wishes to proceed.

    Quote Originally Posted by enetwork View Post
    originally claiming he only ever opened one account with us and then backtracking when we presented the evidence.
    I made a error, but quickly corrected the same error in a subsequent reply to this thread.

    Quote Originally Posted by elmister View Post
    why would namecheap refund the money? chargeback from credit card owner?
    I never issued a chargeback. Namecheap voluntarily refunded my legitimate purchases without my consent.

    Quote Originally Posted by mdrussell View Post
    He already showed his integrity by his initial post of <<snip>> then admitting he has other accounts
    I made a error, but quickly corrected the same error in a subsequent reply to this thread.

    Quote Originally Posted by InstantPH View Post
    how do you explain the multiple logins to other accounts via your IP address?
    If you are referring to the claim that the compromised accounts were accessed from my IP, there is nothing to explain. It didn't happen.
    Victor Lugo
    Systems Administrator
      0 Not allowed!

  12. #37
    Join Date
    Sep 2007
    Posts
    1,018
    Quote Originally Posted by coax View Post
    InstantPH, I don't understand why you're asking these questions. The case is a clear cut case and the thread should be closed.
    Victor used social engineering and various other methods to try to steal domains from other account holders. It was not only a log with his IP in other accounts.
    Namecheap representatives have built up the trust with me, just like they should you, for us to not question the truthness of their claims.

    If such trust is never built up I do not see a reason to even post on a message board..
    I am asking these questions as these are something I would like answered by the OP and have never been addressed in this thread. In fact, the questions I am asking are there to try and bring more truth into the matter.

    And just in case you did not read my post, I was actually backing up NameCheap using there TOS.
    Last edited by TimothyH; 07-18-2009 at 09:43 AM.
      0 Not allowed!

  13. #38
    Join Date
    Feb 2009
    Location
    United States
    Posts
    379
    Quote Originally Posted by enetwork View Post
    Sorry for the long post above but as you can see, this wasn't a case where we just shut someone down without investigation as Bristol Sue and others have suggested.

    In fact, this is not the first time Bristol sides with a scammer just to get her few shots in.


    There are still more examples of Victor Lugo and his actions as there were other domains that were hacked and transferred the same way.
    Do you honestly refer to your previous post as 'evidence'? It is pathetic. It does not incriminate me in ANY way.

    Quote Originally Posted by enetwork View Post
    As you all can see, he clearly acknowledges receiving a domain that was pushed from a hacked account <<snip>> I'm sure he'll come up with another excuse and some more of you will fall for it.
    See this screenshot. It was posted well before your reply: http://lugo.be/screenshots/2009-07-18_0938.png

    You are clearly not involved well enough with your own company to make claims against me, as is indicated by the above screenshot.
    You tell your story the way you want people to see it, a "master" of social engineering (when your evidence is ********.), a hacker (where's the evidence?), a fraudster (all purchases made by me were legitimate).

    HEY EVERYONE: If you are able to get your hands on hacked Namecheap accounts, and have an enemy with a few websites you want to take down, Namecheap has made it clear that this is all you must do:

    • Log into these accounts from any IP (it doesn't matter)
    • Push a few domains to your enemy's account (the stupid ones with no value)
    • Once pushed, their contact info is available to YOU! Run a WHOIS search on the domain. (they didn't even authorize it -- or know about it. YAY.)
    • Make the true domain owner aware of the unauthorized push.
    • Wait...
    • Pretend (in only one case) that you are the true domain owner. (respond to tickets to confuse everyone)
    • Get your enemies Namecheap account locked. Permanently. (you win! - and you have their address too)
    Namecheap, does ^this^ sound familiar?
    Last edited by Victor Lugo; 07-18-2009 at 10:13 AM.
    Victor Lugo
    Systems Administrator
      0 Not allowed!

  14. #39
    Victor, stop posting these empty semi-threatening vague posts.
    If you have a case take it to the proper authorities then post about your success here later.
    Right now you're just beating around the bush, and it seems an awful lot like you're just trying to stir stuff up.

    InstantPH, fair enough. But you should realize Viktor will never say anything that portrays him in a bad light. He will bend the story to suit his agenda - his so called "errors."
    If I were you I would look at the evidence namecheap has posted and focus on those.
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  15. #40
    Join Date
    Jul 2002
    Posts
    956
    Victor,

    That screenshshot you posted was from communication from today, AFTER you were caught red handed. The communication I posted was from several days ago before you came up with your new excuse. As I said, say anything do anything to accomplish your goals.

    Let's also look at this quote from a few days ago


    Quote Originally Posted by Victor Lugo View Post
    I do not recall ever using the usernames "valmail", "victorlugo", "JesusLov3s".
    I recall using the usernames "JLTD", "VictorLugoLTD". Not sure about the other.

    Domain pushes require no authorization on the receiving end. I found that one of my clients was able to push several domains to my account, and I received no notification about the situation.
    I wasn't able to determine what account these domains came from. This is huge problem on your end.
    [/B]

    So you had no idea of any of the pushes but later changed your tune by stating that you purchased stolen goods instead and that's how the domain ended up in your account. Nice cover up. This also after stating you only had one account with us but then we proved you have several.

    Keep the excuses coming.
    Richard Kirkendall
    NameCheap.com
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  16. #41
    Join Date
    Jul 2002
    Posts
    956
    Quote Originally Posted by BristolSue View Post
    Typical. Nothing better to do than to slam me in a post. I ask you to show me exactly what the two of you are talking about. But you won't, it's way too much fun to bash me.

    BTW, I doubt I have very much influence on here, so why must you keep up with the insults? Hasn't it gotten a little old? I've left you and am happy. You should be happy too.


    Avoid our threads and you'll never hear from us again. It's really that easy.

    If you jump in our threads and back up scammers and take unfounded shots, then expect us to address you. We've worked hard over the years for our reputation and we won't allow people like you to attempt to step all over it no matter how innocent you play yourself to be.

    If someone has some legitimate criticism, we have no problem with that all and we'll always go out of our way to fix it and improve the way we operate to avoid it again. We appreciate knowing our shortcomings so they can be addressed. But at the same time, don't expect us to not address lies and agendas against us.
    Last edited by enetwork; 07-18-2009 at 01:02 PM.
    Richard Kirkendall
    NameCheap.com
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  17. #42
    Join Date
    Feb 2009
    Location
    United States
    Posts
    379
    Quote Originally Posted by enetwork View Post
    So you had no idea of any of the pushes but later changed your tune by stating that you purchased stolen goods instead.
    You are putting words in my mouth. I never purchased stolen goods.

    Quote Originally Posted by enetwork View Post
    This also after stating you only had one account with us but then we proved you have several.
    I didn't realize you were perfect. I didn't realize you yourself would remember exactly what you were doing months and/or years ago.
    Why are you not allowing me to transfer my domains elsewhere?
    Victor Lugo
    Systems Administrator
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  18. #43
    Quote Originally Posted by Victor Lugo View Post
    Why are you not allowing me to transfer my domains elsewhere?
    Uh, NameCheap already answered that question from the very start, you know. Obviously you don't agree with their answer, but...that's their answer.

    Unfortunately I agree with coax to take it up with the proper legal authorities if you really believe you have a case against NameCheap. The two of you can continue posting here, people will believe either you or them, but it won't likely solve your problem.
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  19. #44
    Join Date
    Feb 2008
    Location
    Midcoast Maine
    Posts
    306
    Quote Originally Posted by enetwork View Post
    Avoid our threads and you'll never hear from us again. It's really that easy.

    If you jump in our threads and back up scammers and take unfounded shots, then expect us to address you.
    One moment. Are you the original poster? No. It is NOT your thread. And I have every right to make a suggestion to the OP, which in NO WAY bashes you. Unless suggesting he take it above your head to the company of which you are a reseller is considered "bashing" you.

    Quote Originally Posted by enetwork View Post
    We've worked hard over the years for our reputation and we won't allow people like you to attempt to step all over it no matter how innocent you play yourself to be.
    <snipped> But at the same time, don't expect us to not address lies and agendas against us.
    What lies, and what agenda? Perhaps if you weren't so convinced you're perfect, and so intent on being rude to me, you'll see that Mr. Lugo posted those screen shots several days ago, which shows legitimate purchases of these domains, way before you came back to this thread to slander him.

    There is a legitimate doubt in a lot of peoples' minds that he is at fault here. Mine included. And since he's obviously not going to convince you in any way, my original advice to him still stands, to take it up with enom, so he can ultimately get his domains transferred out.
    Sue

    A generation which ignores history has no past — and no future. --Lazarus Long
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  20. #45
    Quote Originally Posted by BristolSue View Post
    my original advice to him still stands, to take it up with enom, so he can ultimately get his domains transferred out.
    Hmmm, I honestly doubt eNom would help given the details of this situation. But...I suppose no harm trying.
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  21. #46
    Join Date
    Sep 2007
    Posts
    1,018
    Quote Originally Posted by coax View Post
    InstantPH, fair enough. But you should realize Viktor will never say anything that portrays him in a bad light. He will bend the story to suit his agenda - his so called "errors."
    If I were you I would look at the evidence namecheap has posted and focus on those.
    Thanks for the heads up I have had a look at all the posts by both parties and it seems NameCheap has acted correctly.
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  22. #47
    Join Date
    Jun 2006
    Location
    Support Ticket Near You!
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    1,106
    They may have acted correctly, but it seems like a tricky situation still.

    If they just let Victor transfer his domains out it'd be a much easier situation.

    Victor claims that someone impersonated him in the chat and that the IP used wasn't even his? (Going through the thread it seems he has no problem paying with his credit card / using his own IP to hide anything).

    I think both parties should agree to disagree and come to a resolution. Just give the domains that were paid for to another registrar and leave it at that. Regardless how they feel about each other.

    If not they'll have to escalate to eNom as suggested and see what alternatives there are there.
    HostGuard.net - VPS Control Panel
    Automating and monitoring your hosting business.
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  23. #48
    Join Date
    Sep 2007
    Posts
    1,018
    Quote Originally Posted by Katatonic View Post
    They may have acted correctly, but it seems like a tricky situation still.
    Sorry, I was not trying to create the impression that it was a simple situation.

    Quote Originally Posted by Katatonic View Post
    If they just let Victor transfer his domains out it'd be a much easier situation.
    But if some of these domain names are in fact stolen from another NameCheap user and then transfered to another register by Victor, the original owner of the domains does not have any chance at getting them back. I think they should stay where they are for the time being, or at least until the issue to resolved.


    Quote Originally Posted by Katatonic View Post
    If not they'll have to escalate to eNom as suggested and see what alternatives there are there.
    I always thought NameCheap was an accredited register, but if that is not the case, then it would be best to escalate the issue to eNom.
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  24. #49
    Join Date
    Nov 2001
    Location
    London
    Posts
    4,931
    Quote Originally Posted by BristolSue View Post
    One moment. Are you the original poster? No. It is NOT your thread. And I have every right to make a suggestion to the OP, which in NO WAY bashes you. Unless suggesting he take it above your head to the company of which you are a reseller is considered "bashing" you.


    What lies, and what agenda? Perhaps if you weren't so convinced you're perfect, and so intent on being rude to me, you'll see that Mr. Lugo posted those screen shots several days ago, which shows legitimate purchases of these domains, way before you came back to this thread to slander him.

    There is a legitimate doubt in a lot of peoples' minds that he is at fault here. Mine included. And since he's obviously not going to convince you in any way, my original advice to him still stands, to take it up with enom, so he can ultimately get his domains transferred out.
    Sue,

    When you have spent the best part of 10 years of your life setting up a succesful business like Richard has, do you honestly expect him to stand back and let threads full of lies and untruths damage the hard work he has put in?

    There is no claim that we are perfect, nor that we do not make mistakes. We are human. What sets us aside is our approach to mistakes and our willingness to change when mistakes are made.

    Let me be very clear and underline that no mistake has been made here. Our fraud department is second to none and both Richard and I have verified that the activity conducted by Victor Lugo is fraudulent.

    While we may be Enom's reseller still (and yes, we are ICANN accredited and yes, we're still working on transferring everything to our own handle), are are their largest reseller and they know us, they trust our anti-fraud systems and they are simply going to defer this issue back to us.

    I'll close by saying any hostility towards us is self inflicted. You jump into every single negative thread about Namecheap. Like Richard says, control your urges and stay out of the Namecheap threads. Simple.
    Matthew Russell | Namecheap
    Twitter: @mattdrussell

    www.easywp.com - True Managed WordPress, made easy
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  25. #50
    Join Date
    Nov 2001
    Location
    London
    Posts
    4,931
    Quote Originally Posted by Katatonic View Post
    They may have acted correctly, but it seems like a tricky situation still.

    If they just let Victor transfer his domains out it'd be a much easier situation.

    Victor claims that someone impersonated him in the chat and that the IP used wasn't even his? (Going through the thread it seems he has no problem paying with his credit card / using his own IP to hide anything).

    I think both parties should agree to disagree and come to a resolution. Just give the domains that were paid for to another registrar and leave it at that. Regardless how they feel about each other.

    If not they'll have to escalate to eNom as suggested and see what alternatives there are there.
    We do not negotiate with fraudsters. Nor do we allow fraudsters to take control of assets stolen or acquired through malicious activity from other users.
    Matthew Russell | Namecheap
    Twitter: @mattdrussell

    www.easywp.com - True Managed WordPress, made easy
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