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  1. #1

    Dealing with godaddy's 60 days policy

    Everyone knows that godaddy is suck; for the detail, you may refer to nodaddy.com. The most famous incident recently is that godaddy changed ping.fm's DNS record.

    Therefore, I decided to move out from godaddy.com to name.com. Somehow, they rejected me due to the reason that I have changed my contact information within the past 60 days. After searching the related informations on internet, I found that godaddy can not prohibit customs to transfer their domain out just because of changing the contact information within the past 60 days, which also have been addressed by ICANN specificially. I quote some of the message I found on internet.

    "Express written objection to the transfer from the Transfer Contact.
    (e.g. - email, fax, paper document or other processes by which the
    Transfer Contact has expressly and voluntarily objected through opt-in
    means).
    Source: www [dot] icann.org/transfers/policy-12jul04.htm
    As the check box as not voluntary I had no choice but to agree with your
    60-day hold, even though it is not adhering to ICANN’s policies."

    As a result, I wrote them a message encompassing the following message,
    "Last time, I tried to transfer my domain name away from godaddy.com;
    somehow it did not succeed, and you told me that I have changed my
    contact informations within past 60 days. Today, I find that it's
    illegal for you to prevent me to do so. According to the ICANN, ICANN
    does not require domain transfers to be blocked if changes are made to
    the registrant’s data within the past 60 days. Believe me or not, if
    you do not AGREE me to transfer away from you, I'm gonna to SUE you.
    I'm very upset by godaddy."

    They finally have to agree me to leave them. If you have the some problem as mine, you may try to complain about this issue using unyielding manner of speaking; it should work.


    <<snipped>>
    Last edited by bear; 07-04-2009 at 08:34 AM.

  2. #2
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    Can you just clarify...: Did this actually work for you?

  3. #3
    My request for transfer has already been successfully processed and is now being moved to name.com

  4. #4
    I thought they had changed this policy recently, I guess they haven't and are still annoying customers.

  5. #5
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    Provided it's not the first 60 days after registration, then all you have to do is request for the lock to be lifted.
    Signature Under Construction.

  6. #6
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    Quote Originally Posted by stub View Post
    Provided it's not the first 60 days after registration, then all you have to do is request for the lock to be lifted.
    Not with Godaddy, or at least not until recently. Godaddy have/had this extra rule saying that if you made any changes at all to the Whois (even if it's just something totally minor like adding or deleting a fax number) then you can't transfer the domain for 60 days. And this is something on which they used to be totally inflexible. I bought a domain from a Godaddy customer a few years back and they absolutely refused to let me move it for 60 days after changing the Whois information from the seller's to mine.

  7. #7
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    Is this Happening only with GD or its the same for many other companies???

  8. #8
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    GoDaddy is the only registrar I've heard of that does this. It's one of several reasons I don't leave any domains there once I can move them out.
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  9. #9
    Yes as far as i know it is just GoDaddy.

  10. #10
    Join Date
    Jul 2009
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    37
    Yes GoDaddy are still doing this. I called and they said it's for security reasons (sly dogs)
    Just to clarify - is it possible to get them to drop the 60 day transfer period?

  11. #11
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    No, this is applicable with every registrars. If you just renew your domain name then you have to wait for 60 days to transfer your domain name to another registrars and your domain name should be unlocked.

  12. #12
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    Quote Originally Posted by Dhaval View Post
    No, this is applicable with every registrars. If you just renew your domain name then you have to wait for 60 days to transfer your domain name to another registrars and your domain name should be unlocked.
    There's NO such 60 days rules. ICANN only allow denial of transfer for newly registered or transferred domains of 60 days old or less. Renewals are NOT included.
    Co-Founder @HostHideout. Profoundly influenced by #Bauhaus, @Nameslave unrepentantly embraces #Minimalism with a bias for functionality, color theory and pixel precision: a #multimedia messenger in the McLuhan sense. His totally irrelevant M.Ed. dissertation examines Organizational Culture and Change Management. He also likes Patrik Ervell, Wong Kar-wai and IKEA.

  13. #13
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    I've been requesting these unlocks for at least as long as the ICANN directive has been in place without any objections from Godaddy. They've always taken the lock off so the domain can be transfered.

    For everyone's info. It's only if the Registrant info changes. Even by a punctuation mark. You can change the other details without incurring the 60 day hold. But it's a moot point, if all you have to do is ask them to remove the lock.
    Signature Under Construction.

  14. #14
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    There's no rule that says that you cannot transfer a domain within 60 days of updating contact info. This is only for domains that have been registered or transferred within 60 days.

    Anyway, the reason why I keep my domain away from GoDaddy is because of their ridiculous policies (such as this one), and the overpriced addon services.

    And I heard GoDaddy's privacy protection service is not very good either...
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  15. #15
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    Thanks Stub - that's good to know.

  16. #16
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    they say "for security reason" any transfer will be denied for 60 days past the whois details update. moreover be sure to provide *always* correct info (as per icann requirement) to avoid to see your domain locked by gd.

  17. #17
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    As far as I know, you can not transfer your domain if it is just renewed. You have to wait for 60 days and the status should be unlocked of the domain name.

  18. #18
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    Quote Originally Posted by Dhaval View Post
    As far as I know, you can not transfer your domain if it is just renewed. You have to wait for 60 days and the status should be unlocked of the domain name.
    You'd be wrong.

    Quote Originally Posted by ICANN Policy http://www.icann.org/en/transfers/policy-en.htm
    Upon denying a transfer request for any of the following reasons, the Registrar of Record must provide the Registered Name Holder and the potential Gaining Registrar with the reason for denial. The Registrar of Record may deny a transfer request only in the following specific instances:

    1. Evidence of fraud
    2. UDRP action
    3. Court order by a court of competent jurisdiction
    4. Reasonable dispute over the identity of the Registered Name Holder or Administrative Contact
    5. No payment for previous registration period (including credit card charge-backs) if the domain name is past its expiration date or for previous or current registration periods if the domain name has not yet expired. In all such cases, however, the domain name must be put into "Registrar Hold" status by the Registrar of Record prior to the denial of transfer.
    6. Express written objection to the transfer from the Transfer Contact. (e.g. - email, fax, paper document or other processes by which the Transfer Contact has expressly and voluntarily objected through opt-in means)
    7. A domain name was already in “lock status” provided that the Registrar provides a readily accessible and reasonable means for the Registered Name Holder to remove the lock status.
    8. The transfer was requested within 60 days of the creation date as shown in the registry Whois record for the domain name.
    9. A domain name is within 60 days (or a lesser period to be determined) after being transferred (apart from being transferred back to the original Registrar in cases where both Registrars so agree and/or where a decision in the dispute resolution process so directs). "Transferred" shall only mean that an inter-registrar transfer has occurred in accordance with the procedures of this policy.

    Instances when the requested change of Registrar may not be denied include, but are not limited to:

    * Nonpayment for a pending or future registration period
    * No response from the Registered Name Holder or Administrative Contact.
    * Domain name in Registrar Lock Status, unless the Registered Name Holder is provided with the reasonable opportunity and ability to unlock the domain name prior to the Transfer Request.
    * Domain name registration period time constraints, other than during the first 60 days of initial registration or during the first 60 days after a registrar transfer.
    * General payment defaults between Registrar and business partners / affiliates in cases where the Registered Name Holder for the domain in question has paid for the registration.
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    There is no millibit. There is no gram-bit. There is no Kelvin-Byte.

  19. #19
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    Quote Originally Posted by Dhaval View Post
    As far as I know, you can not transfer your domain if it is just renewed. You have to wait for 60 days and the status should be unlocked of the domain name.
    Did I not CLEARLY refute that (of your earlier post) on the previous page?
    Co-Founder @HostHideout. Profoundly influenced by #Bauhaus, @Nameslave unrepentantly embraces #Minimalism with a bias for functionality, color theory and pixel precision: a #multimedia messenger in the McLuhan sense. His totally irrelevant M.Ed. dissertation examines Organizational Culture and Change Management. He also likes Patrik Ervell, Wong Kar-wai and IKEA.

  20. #20
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  21. #21
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    Quote Originally Posted by dbtsai View Post
    My request for transfer has already been successfully processed and is now being moved to name.com
    Good to hear that you did get it pushed through.

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  22. #22
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    This is CLEARLY more of the games GoDaddy plays

    In the end a large number of users get fed up and move away

    GoDaddy has peaked in SO many ways
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  23. #23
    Hello,

    I have just bought a domain which is at Godaddy. The seller transfered the domain from his Godaddy account into mine, and I also changed the whois record of course.

    Before I could accept the domain into my Godaddy account, I had to accept a policy where they claimed that I cannot transfer out the domain to other registrar for 60 days.

    So is it against ICANN policy even in this case (Godaddy account change + whois change)?

    All I need to do is contact support and ask for unlocking the domain?

  24. #24
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    Quote Originally Posted by Crusader99 View Post
    Hello,

    I have just bought a domain which is at Godaddy. The seller transfered the domain from his Godaddy account into mine, and I also changed the whois record of course.

    Before I could accept the domain into my Godaddy account, I had to accept a policy where they claimed that I cannot transfer out the domain to other registrar for 60 days.

    So is it against ICANN policy even in this case (Godaddy account change + whois change)?

    All I need to do is contact support and ask for unlocking the domain?
    See Rule #9 (emphasis added):
    Quote Originally Posted by ICANN Rules
    9. A domain name is within 60 days (or a lesser period to be determined) after being transferred (apart from being transferred back to the original Registrar in cases where both Registrars so agree and/or where a decision in the dispute resolution process so directs). "Transferred" shall only mean that an inter-registrar transfer has occurred in accordance with the procedures of this policy.
    Transfers between account on the same registrar do not count as "transferred" under this rule. If your domain moved from one GoDaddy account to another GoDaddy account, the 60-day rule is not applicable, and GoDaddy is violating ICANN policy if they refuse your request to transfer it to a different registrar.
    [GB ≠ GiB] [MB ≠ MiB] [kB ≠ kiB] [1000 ≠ 1024] [Giga ≠ gram] [Mega ≠ milli] [Kelvin ≠ kilo] [Byte ≠ bit]
    There is no millibit. There is no gram-bit. There is no Kelvin-Byte.

  25. #25
    Thanks.

    But domain has been even renewed a few days ago... So these events occured with the domain in the past few days:
    1) renewal
    2) account change
    3) complete whois change

    Now if I unlock the domain (there is an option in the control panel that I can either lock or unlock the domain) and email Godaddy customer support that allow me to transfer out the domain, they should allow the transfer?

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