FYI, I just got off the phone with someone at the NOC, And confirmed that they do know about the issue and are working on it. I asked if there was any kind of ETA for being back online and at this time there is not one. I ask about details with what was wrong with him because I am sure they need all the time they can get to fix the issues.
Several months back we had a issue with them which ended up being a problem with a line between Internap and savvis I think it was? Not sure if that ever got fixed. But at anyrate I had a hourly script thats been running checking connectivity and that started to fail at 12:00 AM PDT.
I sure do hope they get things backup. It really blows when you can't get payments.