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Thread: ENOM's problem with domain
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06-07-2001, 09:24 AM #1Web Hosting Master
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ENOM's problem with domain
I booked 5 domains from ENOM and 2 from Bulkregister. I hosted all the 7 domains on one server. But most of the time these 5 domain names are not resolving but the 2 which i booked from bulkregister are getting resolved. I send so many emails to enom but they are not responding. What should I do with these 5 domains cos they are of no user half of the time they down. What should I do now? I wont get the refund and can not book the domain from bulkregister because domains are already booked.
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06-07-2001, 09:29 AM #2Disabled
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transfer them to another registrar like bulkregister.com or stargateinc.com
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06-07-2001, 09:31 AM #3Web Hosting Master
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Will they refund the money or not. First they have to delete from there servers and then only bulkregister will register the domain.
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06-07-2001, 09:35 AM #4Junior Guru
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if i were you, i wouldn't register anything with bulkegister.com...err..california keyconnect!
www.keyconnect.com
it took them about 3 weeks to change 4 lines of information in my DNS file.iVersit Communications - Powering Your Success
http://www.iversit.com/
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06-07-2001, 09:46 AM #5Web Hosting Master
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Enom took three weeks to change one line
So do you think that Enom *****
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06-07-2001, 09:50 AM #6Junior Guru
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the best part about my experience with keyconnect(bulkregister) was that Gregg argued with me everytime I spoke with him about his ability/duty to change my info. If you are looking for a good registrar, try dotster.com , I keep hearing good things about them
iVersit Communications - Powering Your Success
http://www.iversit.com/
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06-07-2001, 10:49 AM #7Web Hosting Evangelist
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Will they refund the money or not?
probably not
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06-07-2001, 12:26 PM #8Web Hosting Master
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Jolly, if your domains at enom are not resolving then you must be using their DNS services. If you change the DNS to point either directly to your host (and let them set up the domain), or to a service like http://mydns.com then you'll be fine.
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06-08-2001, 02:33 AM #9Web Hosting Master
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chicken can you please tell me in detail about DNS service what can i do with it
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06-08-2001, 03:22 AM #10Junior Guru
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Re: ENOM's problem with domain
Originally posted by jolly
I But most of the time these 5 domain names are not resolving but the 2 which i booked from bulkregister are getting resolved.
Or is it all the time not resolving?
My impression on Enom is that they are a great registrar and they offer free DNS service, domain and e-mail forwarding among others, that give you much flexibility what to do with your domain.
If your 5 domains registered at Enom were not resolving ALL the time that could only mean that you have the wrong nameservers on record. Login to your account at Enom and select the domain name/s you want to edit then go to "Configure host/mail records..." or "Select DNS servers..." Study carefuly the instructions on these pages and do what you want to do with your domain.
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06-08-2001, 03:36 AM #11Web Hosting Master
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Re: Re: ENOM's problem with domain
Hi,
I think i'm in the same position as you guy's. I use PowerPipe, an enom reseller. I have registered to domains with them. Now i have a dedicated server, so first i had to register my nameservers, which i did, well its been 24 hours. Well powerpipe were mean't to do it. My domain www.valuablehost.com, does not resolve now. It used to resolve to enom's start page. I haven't changed a nameserver yet, although when i try to add my name servers:
Name Server: ns.valuablehost.com
Name Server IP: 66.54.221.129
Secondary Name Server: ns2.valuablehost.com
Secondary Name Server IP: 66.54.221.130
It doesn't seem to work.
Any ideas !?!?!
Originally posted by Mivo
Most of time? Meaning sometimes it's resolving but most of the time not? I doubt this because I've never experienced this with Enom.
Or is it all the time not resolving?
My impression on Enom is that they are a great registrar and they offer free DNS service, domain and e-mail forwarding among others, that give you much flexibility what to do with your domain.
If your 5 domains registered at Enom were not resolving ALL the time that could only mean that you have the wrong nameservers on record. Login to your account at Enom and select the domain name/s you want to edit then go to "Configure host/mail records..." or "Select DNS servers..." Study carefuly the instructions on these pages and do what you want to do with your domain.
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06-08-2001, 03:41 AM #12Web Hosting Master
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We should do something. It gives very bad impression to customers cos sometimes the domains are resolving and sometime they are not. I have send so many emails to enom but no response from there side.
MIVO if the name server are wrong and why they are resolving sometime and sometimes not. If nameservers are wrong then domains should not be resolved.
This is very ridiculous problem and there is no one to help.
Please suggest what do do
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06-08-2001, 03:46 AM #13Web Hosting Master
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Jolly i am in the same problem as you i have no idea what to do! AND I NEED MY DOMAIN UP A.S.A.P
Originally posted by jolly
We should do something. It gives very bad impression to customers cos sometimes the domains are resolving and sometime they are not. I have send so many emails to enom but no response from there side.
MIVO if the name server are wrong and why they are resolving sometime and sometimes not. If nameservers are wrong then domains should not be resolved.
This is very ridiculous problem and there is no one to help.
Please suggest what do do
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06-08-2001, 04:16 AM #14Web Hosting Master
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Hostexp we should do something. Clients are facing lot of problems. Its really disgusting cos sometimes names are resolving and sometimes they are not.
If there is some problem in name servers then why they are resolving sometimes
Hostexp what do you say?
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06-08-2001, 04:24 AM #15Junior Guru
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Originally posted by jolly
Please suggest what do do
Billy Knott <billy.knott@enom.com>
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06-08-2001, 04:30 AM #16Web Hosting Master
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This is what he send me but nothing is working. I tried to contact him again but he is busy with his work i guess
There are TWO different ways to do this, depending on whether you bought the name directly through eNom or not. BOTH alternatives are listed below. The 1st example if you bought the name DIRECTLY through eNoom, and the 2nd example is if you did NOT buy the name directly through eNom, (you bought it through a reseller).
EXAMPLE 1) ######### If you DID buy the name directly through eNom:
Use this as a template:
The only thing you need to do is get into your account
with us and click on your domain name, this will take you to the "account
information" page. Now you click on the domain name (it is now a clickable
link) this will take you to the "third level domain" page Once there, erase
anything in the "host name" boxes and also erase anything in the "address"
boxes. At this point, you enter www on line 1 in the host name box, choose
URL Frame for a record type, and put you entire URL in the address box, and
when you are done, scroll down to the bottom of the page and click on the
word "modify". It should look like this:
HOST NAME RECORD TYPE MX PREF ADDRESS
###########################################################################################################################
www url frame OR url redirect 10 (your url goes here) ie- <http://www.geocities.com/yourpage.html>
@ url frame OR url redirect 10 (your url goes here) ie- <http://www.geocities.com/yourpage.html>
It will take up to 4 to 8 hours to go into effect.
##################################################################################################################
EXAMPLE 2) ############# You did NOT buy the name directly through eNom,
you bought it through a reseller:
Use this as a template:
The only thing you need to do is get into your account at the web address:
access.enom.com
Log in using your domain name and the password. Once there, erase
anything in the "host name" boxes and also erase anything in the "address"
boxes. At this point, you enter www on line 1 in the host name box, choose
URL Frame for a record type, and put you entire URL in the address box, and
when you are done, scroll down to the bottom of the page and click on the
word "modify". It should look like this:
HOST NAME RECORD TYPE MX PREF ADDRESS
###########################################################################################################################
www url frame OR url redirect 10 (your url goes here) ie- <http://www.geocities.com/yourpage.html>
@ url frame OR url redirect 10 (your url goes here) ie- <http://www.geocities.com/yourpage.html>
Click "modify" when done to save the changes.
It will take up to 4 to 8 hours to go into effect.
Billy Knott
Technical Support Manager
eNom Inc.
an accredited ICANN Registrar
billy.knott@enom.com
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06-08-2001, 04:41 AM #17Junior Guru
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jolly, your post above is an aswer for redirecting your domain to an existing website. Please check if you've got the correct nameservers on record by going to
"Select DNS servers".
BTW are you using Enom's nameservers or are you using your own?
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06-08-2001, 04:47 AM #18Web Hosting Master
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I am using my own name servers and everything is fine from my side.
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06-08-2001, 04:54 AM #19Junior Guru
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Originally posted by jolly
I am using my own name servers and everything is fine from my side.
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06-08-2001, 05:00 AM #20Web Hosting Master
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MIVO just tell me onething why names are resolving sometimes and sometimes not.
If you think there is something wrong then why they are resolving and not resolving sometimes
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06-08-2001, 05:09 AM #21Junior Guru
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jolly, when a domain name doesn't resolve correctly there are several factors. One of course is the registrar's database is not working propertly but it is also possible that there is something wrong with your server or your server's DNS configuration for a particular domain.
The best thing to do now is to trace whether you have the correct settings on the registrar's side or your server's side. I was asking you to review your record at Enom if you've got the correct settings. If this is verified then at least that's done and we check for other possible cause of the problem.
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06-08-2001, 05:19 AM #22Web Hosting Master
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Mivo I booked these domains from reseller so I dont have access to access.enom.com
And the reseller of enom sucks he dont even reply to my emails. Finally I have email Billy Knot of ENOM to give me the username and password of the domains so that I can check out what is wrong.
And I have checked my setting everything is fine now the problem is on enom side.
MIVO what do you do?
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06-08-2001, 05:36 AM #23Junior Guru
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jolly, sorry I'm not yet convinced that the problem is with Enom. If there's something wrong with the Enom database I guess all domains within that database would be affected but I got a domain at Enom that is working perfectly.
What I see in your situation is to consider all possibilities what could have went wrong. If you have already checked your record at Enom and it's correct then if I were in your situation I would review the DNS settings on my server and if that's correct... well I know your situation is not fun to be with.
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06-08-2001, 05:40 AM #24Web Hosting Master
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Mivo its not only jolly, but i'm having the same problems!
Originally posted by Mivo
jolly, sorry I'm not yet convinced that the problem is with Enom. If there's something wrong with the Enom database I guess all domains within that database would be affected but I got a domain at Enom that is working perfectly.
What I see in your situation is to consider all possibilities what could have went wrong. If you have already checked your record at Enom and it's correct then if I were in your situation I would review the DNS settings on my server and if that's correct... well I know your situation is not fun to be with.
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06-08-2001, 05:48 AM #25Junior Guru
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Originally posted by Hostexp
Mivo its not only jolly, but i'm having the same problems!