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03-07-2007, 04:03 PM #1Junior Guru Wannabe
- Join Date
- Mar 2006
- Posts
- 84
Renewal of a .org and .com domain = $36.42?!
Hello,
A year ago I have ordered two domains - one .org and one .com. As I heard that Godaddy was possibly the best ISP out there, I decided to go with them.
So I bought these domains - I also added Private registration service for these too. The total spent was $11 IIRC - there was some kind of offer or whatever.
I would like to renew, but I don't seem to understand why does the private service registration renewal adds on?! I thought it was only once-off thing for the domain, but it does not look like that.
So here, I would be paying $18 for both domains to be renewed, but magically - I get extra private registrations added on - what's the deal? I can't remove them!!
What should I do?
I don't want to spend this much on an $18 or really - lower deal.
Any help is appreciated, thank you!
Code:.COM Domain Name Renewal - 1 Year* Sku: 10101-1 Domain: *****.COM 1 Remove Save 5% on 2-yr renewal1 Save 8% on 3-yr renewal1 $8.95 recurring $8.95 $9.20* .ORG Domain Name Renewal - 1 Year* Sku: 12112-1 Domain: *****.ORG 1 Remove Save 5% on 2-yr renewal1 Save 8% on 3-yr renewal1 $8.99 recurring $8.99 $9.24* Private Registration Services - Renewal Length: 1 Year(s) Sku: 17001-1 Domain: *****.COM 1 $8.99 annual $8.99 $8.99 Private Registration Services - Renewal Length: 1 Year(s) Sku: 17001-1 Domain: *****.ORG 1 $8.99 annual $8.99 $8.99
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03-07-2007, 05:57 PM #2Retired Moderator
- Join Date
- Jul 2002
- Location
- Kuwait
- Posts
- 10,620
try contacting their support asking why
maybe its not allowed to remove it for some special deal you signed for?Bashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar
Twitter: Bashar Al-Abdulhadi
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03-07-2007, 07:12 PM #3Web Hosting Master
- Join Date
- Jun 2005
- Posts
- 5,929
Sounds about right. $9.25 renewal, $6.99 privacy x 2 domains = $32.48. Look closely at you billing. You probably paid $8.95 for the privacy. That's not surprising since Godaddy are constantly changing that price.
Signature Under Construction.
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03-08-2007, 04:13 AM #4Junior Guru Wannabe
- Join Date
- Mar 2006
- Posts
- 84
Originally Posted by stu2
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03-08-2007, 04:56 AM #5Vice Cheese
- Join Date
- Jan 2006
- Location
- Jersey
- Posts
- 2,971
I reckon there should be an options in their control panel to cancel "additional services"
Email: info ///at/// honelive.com
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03-08-2007, 07:24 PM #6WHT Addict
- Join Date
- Feb 2006
- Location
- Europe
- Posts
- 140
Originally Posted by drakazz
I guess they will then remove it or tell You how You can cancel it.
If not You could also transfer Your domain to a different registrar.
SammyI'm just nobody... and nobody's perfect... so...
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03-09-2007, 12:33 AM #7Web Hosting Master
- Join Date
- Jun 2005
- Posts
- 5,929
Originally Posted by drakazzSignature Under Construction.