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Thread: whmcs knoweledgebase articles
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11-25-2011, 01:31 PM #1
whmcs knoweledgebase articles
Hi guys,
I've seen some people with almost the exact knowledgebase articles, and some very small hosting companies and one or two large ones.
Where does one get/buy these?
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11-25-2011, 01:41 PM #2Junior Guru
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I'd like to know the answer, too
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11-25-2011, 02:45 PM #3Junior Guru
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Check on WHMCS forums in the "User Contributions" or was it "Marketplace".
I recall two times someone offering pre-populated knowledge base articles. I think one was a auto script.Erick T.
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11-25-2011, 02:50 PM #4Web Hosting Master
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This prefabricated stuff is also sold around here.
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11-25-2011, 03:17 PM #5Hello World
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11-30-2011, 03:36 AM #6Disabled
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11-30-2011, 03:33 PM #7Newbie
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eloadye 70
I'll chime in here, as someone who *just* bought a pre-populated KB for WHMCS.
Overall, for a handful of dollars, you get a good starting point. Rather than writing the mundane cPanel articles (how to add a domain, how to configure email, etc), those are already done, and those are pretty standard, regardless of the company and the server. cPanel is cPanel, for the most part.
I did spend quite a bit of time, however, tweaking the rest of the content. I bought a KB that came with 180 questions, and I think I deleted 30 or so. Not because there was anything wrong with them, but because they didn't pertain to our model (we don't sell SSL certs, or dedicated IPs, for example.)
I cleaned up quite a bit of the content, too. It was clear that the one I bought wasn't written by someone who speaks English as a native language.
All in all, was it worth $25 to not have to write a ton of articles myself? Yes. It was a good starting point, but in the end there is no "just turn it on" solution for the KB, you'll have to at least add some articles about your pricing, refund policy, support hours, etc.
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11-30-2011, 08:43 PM #8Hello World
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11-30-2011, 08:48 PM #9Junior Guru Wannabe
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it's better write articles baseb on your experience. or you can copy with their permission ...
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12-08-2011, 08:15 PM #10Junior Guru
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Any cheap alternative for demowolf? I just need a few tuts and kb to start with, i will just do the rest....
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12-08-2011, 08:39 PM #11Web Hosting Master
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Download this free
http://www.megaupload.com/?d=CV4V5DSF
whmcs collective knowledgebase- Nexus Bytes LLC- Ryzen powered NVME VPS and web hosting, packed with perks and love!
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12-10-2011, 04:31 AM #12Junior Guru
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Hi.
Thanks for the info, can you tell me which folder to upload this KB?
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12-10-2011, 05:14 AM #13Web Hosting Master
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under modules/admin/
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12-10-2011, 08:48 AM #14Junior Guru
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Hmm.. I guess this one needs me to login.. My whmcs is just an add up from another host from one of reseller accounts...
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12-10-2011, 09:25 AM #15
Can't say that I'd be willing to connect to someone else's server to retrieve and insert articles into my database on the fly like this. Too much access to my billing, and too "iffy" in general (hidden whois on the domain isn't helping). I'll continue to write my own, thanks.
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12-10-2011, 09:50 AM #16Web Hosting Master
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One example uswebsitedesignandhosting.com/cart.php?gid=26
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12-10-2011, 01:16 PM #17Web Hosting Master
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No problem. Just tried to help. .
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01-03-2012, 11:51 AM #18Junior Guru
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Anyother free kb articles that does not need to login to another server ?
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10-19-2012, 12:48 PM #19NetDynamics LLC - One-stop Solution for Hosting Needs
We love Backups! Backup storage for your server backups
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10-19-2012, 01:46 PM #20Web Hosting Master
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10-19-2012, 11:08 PM #21Junior Guru
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I wouldn't mind having a link for this and then re-writing them to be more custom.
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01-23-2013, 10:45 AM #22WHT Addict
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01-25-2013, 11:19 AM #23Disabled
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Here is the one i use. Works very well.
http://www.webhostingtalk.com/showthread.php?t=1113608
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04-01-2013, 08:54 AM #24Junior Guru
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