Results 1 to 25 of 35
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08-08-2011, 06:56 PM #1Junior Guru Wannabe
- Join Date
- Sep 2003
- Posts
- 40
Enotch Networks = Next ClubUpTime?
em...All enotch sites cant be visited, including their offical homepage, WHMCS, SolusVM, and all vpses...
Are they the next clubuptime? Waiting for the truth
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08-08-2011, 07:02 PM #2Premium Member
- Join Date
- Feb 2004
- Location
- United States
- Posts
- 602
Thanks for your post.
However. I have already updated another thread here on WHT with details regarding the issue. All of our servers are not offline. We have services at Telehouse 25B 199.30.140.0/22 that is not affected.
Thanks.
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08-08-2011, 07:17 PM #3Junior Guru Wannabe
- Join Date
- Sep 2003
- Posts
- 40
Hi, can you give me the link?
And when could you solve this issue?
Many thanks.
199.30.137.*** affected :-(
root@chicago:~# ping my.enotch.com
ping: unknown host my.enotch.com
root@chicago:~# ping www.enotchnetworks.com
ping: unknown host www.enotchnetworks.com
root@chicago:~# ping ns1.enotchnetworks.com
ping: unknown host ns1.enotchnetworks.comLast edited by inso; 08-08-2011 at 07:18 PM. Reason: much more
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08-08-2011, 08:29 PM #4WHT Addict
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- Jun 2009
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- 114
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08-08-2011, 08:45 PM #5Premium Member
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- Feb 2004
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- United States
- Posts
- 602
I will not get into a back and forth match with you. All of the information is posted in the other thread: http://www.webhostingtalk.com/showthread.php?goto=newpost&t=1072137.
The poseidon node issue was responded to here on wht and in tickets that were opened prior to this issue.
I would ask that if you do not have first hand information then please refrain from posting.
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08-08-2011, 09:07 PM #6/me dawns tinfoil hat
- Join Date
- Jul 2004
- Location
- Scottsbluff, NE
- Posts
- 1,965
Not trying to get into a pissing match here, but you'd think if someone had a ticket open for 14 days, you would take the liberty of answering their ticket in a timely fashion, rather than telling them on a message board that you've already answered it here on WHT, and on tickets opened PRIOR to the issue.
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08-08-2011, 09:14 PM #7Premium Member
- Join Date
- Feb 2004
- Location
- United States
- Posts
- 602
Actually I said in your own quotation "here on wht and in tickets that were opened prior to THIS issue". The "THIS" that I am referring to is the issue that is affecting access to our support system. I cannot comment on whether this person had a ticket open for 14 days or 14hrs as I have no way to validate who this person is based on a wht username.
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08-08-2011, 09:48 PM #8Newbie
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- Aug 2011
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- 9
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08-10-2011, 01:57 PM #9Newbie
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- Jul 2011
- Posts
- 14
Ominous silence................ These guys are bunch of ****ing amateurs!
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08-10-2011, 02:48 PM #10Premium Member
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- Feb 2004
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- United States
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- 602
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08-10-2011, 02:51 PM #11Premium Member
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- Feb 2004
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- United States
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- 602
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08-10-2011, 11:42 PM #12Junior Guru Wannabe
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- Sep 2003
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- 40
:-{ for 2 days...
and wait
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08-11-2011, 04:51 AM #13Disabled
- Join Date
- Aug 2011
- Posts
- 10
i been with enotch network allmost a few months,
there server speed are very high, but uptime are trouble.
sometimes may server was down for 5 minutes, and then 2 months down !
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08-11-2011, 05:56 AM #14Junior Guru Wannabe
- Join Date
- Feb 2010
- Posts
- 58
yes i agree the server are very good and very speed but our problem with enotch is the uptime every time we have a troubles that last for many days
that affaect our websites too much now we are going lost all the seo we have done with google for that last months because google started remove manyt of my pages from the search results
personaly i m not going to move to another provider but just hope all this kind of problems enotch is hving to be solved and we can have a nice days again
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08-11-2011, 04:13 PM #15New Member
- Join Date
- Aug 2011
- Posts
- 1
what is the ETA ?
Any news as to when they may come back to life - if ever ???
I am using them as test, so its not mission critical... but still, need to know what is happening....
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08-12-2011, 01:52 PM #16Newbie
- Join Date
- Jul 2011
- Posts
- 14
How about you "try again" and act professionally and not come across as a obnoxious, arrogant little twat!
Answer your helpdesk tickets in a reasonable time for me and all the other users having issues with your service.
Maybe update what the problem is on your site (when it was up and working).
Answer your ****ing work phone!
Apologise to all the people affected by this which I havent seen you do once!
And stop lying to folk about containers being up and network services being resumed in a few hrs.
Your coming across as being defensive and hostile to your users, who by all accounts so far, have been pretty decent and patient about a problem that was caused by your company in the first place.
Try again.
What a joke!!!!
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08-12-2011, 01:55 PM #17Newbie
- Join Date
- Aug 2011
- Posts
- 9
well said! I second that - as I think all Enotch unfortunate customers do
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08-12-2011, 02:05 PM #18Web Hosting Master
- Join Date
- Apr 2006
- Location
- Rotherham, UK
- Posts
- 1,547
Time to move on people, i wouldnt tolerate the way enotch has addressed this problem. Basically saying where having problems, get used to it.
How about telling your clients whats going on and when its going to be resolved!
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08-12-2011, 02:21 PM #19Web Hosting Evangelist
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- Oct 2006
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- canada
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- 529
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08-12-2011, 02:38 PM #20Web Hosting Master
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- Apr 2006
- Location
- Rotherham, UK
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- 1,547
TBH I don't know much about enotch or what services/prices they offered so i couldn't predict what was going to happen.
Im just going on the customer service or lack of it that i have seen in this and other enotch related threads.
But i gather you have first hand experience?
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08-12-2011, 03:31 PM #21Web Hosting Master
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- Mar 2008
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- Suffolk, England.
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- 647
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08-12-2011, 04:06 PM #22Aspiring Evangelist
- Join Date
- Aug 2011
- Location
- India
- Posts
- 449
Their website is still down, all I get is;
Hmm, www.enotchnetworks.com isn't loading right now.
The computers that run www.enotchnetworks.com are having some trouble. Usually this is just a temporary problem, so you might want to try again in a few minutes.
http://www.downornot.com/enotchnetworks
http://host-tracker.com/check_res_ajx/8548319-0/
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08-13-2011, 03:13 AM #23Junior Guru Wannabe
- Join Date
- Feb 2010
- Posts
- 58
another day and we still wait it's taking a long time a week and maybe more
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08-13-2011, 01:22 PM #24Junior Guru Wannabe
- Join Date
- Feb 2010
- Posts
- 89
anybody has any idea about enotch???
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08-13-2011, 03:03 PM #25Junior Guru Wannabe
- Join Date
- Feb 2010
- Posts
- 58
any updates for today
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