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Thread: is ezzi.net down ?
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10-03-2003, 09:09 PM #1Junior Guru Wannabe
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- Jul 2003
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- US
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is ezzi.net down ?
Is ezzi.net down ?
I can't reach my servers.
Tried to contact ezzi.net but no answer on the phone and live help is closed.
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10-03-2003, 09:17 PM #2Junior Guru Wannabe
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- Dec 2002
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- 58
yeah, same here.
been down for 10 mins now.
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10-03-2003, 09:19 PM #3Junior Guru Wannabe
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- Jul 2003
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Their trouble ticket submission system doesn't work either. I am getting 404 when trying to submit a traceroute or a support ticket.
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10-03-2003, 09:20 PM #4Aspiring Evangelist
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- Apr 2003
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- North Carolina USA
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Down here as well.
LiveHelp was open when I first noticed the outtage but has closed since I opened the livechat request window..
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10-03-2003, 09:30 PM #5Disabled
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- Nov 2001
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- USA
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- 49
grrr
My server has been down 30minutes now and Ezzi's own support ticket system and network problems forms do not work nor do they pickup the phone anyone know any other way to contact them? Or know any info about this issue?
when I ping I get a
Reply from 216.128.87.1: Destination host unreachable.
message????
<Removed email notification to fix thread>Last edited by anon-e-mouse; 10-03-2003 at 11:31 PM.
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10-03-2003, 11:28 PM #6Web Hosting Master
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- May 2003
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- Philadelphia
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- 970
ezzi down.
[Sorry, wasnt able to reply to original thread]
https://www.ezzi.net/customercare/network.htm
October 3, 2003 (11:00 PM EST)
CORE Routing issues have been discovered on the network. Issue may be DoS related - but this is not certain. We are working to isolate the problem.
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10-04-2003, 12:06 AM #7Aspiring Evangelist
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- Apr 2003
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- North Carolina USA
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Seems to be coming back up now.
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10-04-2003, 12:11 AM #8Web Hosting Master
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- May 2003
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- Philadelphia
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Yep the one box we have there came back up about 5 minutes or so ago. Just as the tech came into live chat ping started responding. They seemed really surprised when i said "nope cant help me now, the box just came back" heh
Sad thing is we're 3 days into the month and they are at 95.455% uptime already
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10-04-2003, 01:40 AM #9WHT Addict
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- Oct 2002
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- Erin, TN
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- 156
Originally posted by eBoundary
Sad thing is we're 3 days into the month and they are at 95.455% uptime already
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10-04-2003, 01:45 AM #10Web Hosting Master
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- May 2003
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- Philadelphia
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um, i know its late and all, but 30 days into the month and having 95.455% is not exactly bad, they would have maybe 1 day left and they'd meet their SLA. At this rate any outage is going to drop them under their 99.5% and they have 28 days to go in this month.