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Thread: Cerberus >>> Modernbill
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07-14-2005, 09:27 AM #1Dennis Johnson
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Cerberus >>> Modernbill
Has anyone around here integrated Cerberus with Modernbill?
How do you like it?There is no best host. There is only the host that's best for you.
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07-14-2005, 02:32 PM #2Web Hosting Evangelist
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I have it built in to modernbill and it works like a charm.
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07-14-2005, 05:24 PM #3Support? Think About us !
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Yep... I agree... modernbill integration with Cerberus is awesome and works fantastic once done ..!
● Vision Helpdesk : Customer Support Helpdesk Software
● ThinkSupport Solutions™ - ThinkSupport.com
● Thinking of Support Solutions ... Think About US .....!!!
● Skype : vision.helpdesk | Email : sales@visionhelpdesk.com
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07-14-2005, 07:04 PM #4WHT Addict
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- Aug 2002
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Same here, It took about an hour to get it setup and working everytime. The only dislike is the fact that i have Cerberus installed twice for the kb.
MyGoto.com
Hosting for all minds...
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07-14-2005, 07:56 PM #5Dennis Johnson
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Can a Technologically Challenged old person set it up?
There is no best host. There is only the host that's best for you.
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07-15-2005, 12:41 AM #6Support? Think About us !
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Originally posted by SoftWareRevue
Can a Technologically Challenged old person set it up?● Vision Helpdesk : Customer Support Helpdesk Software
● ThinkSupport Solutions™ - ThinkSupport.com
● Thinking of Support Solutions ... Think About US .....!!!
● Skype : vision.helpdesk | Email : sales@visionhelpdesk.com
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07-18-2005, 05:47 PM #7WHT Addict
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- Aug 2002
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- Fiji
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I have done it a few times without issue, I think you can do it.. GO..
MyGoto.com
Hosting for all minds...
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07-20-2005, 02:38 AM #8Web Hosting Guru
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- Dec 2002
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- Kingsport, Tennessee
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SoftWareRevue,
We have it integrated. The process was not that difficult. If you need help, just holler. I would be glad to help you out anyway.
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07-23-2005, 04:45 PM #9Web Hosting Master
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- Aug 2004
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Is the knowledgebase still visible to the visitors after integration? I hope so, because we would like to integrate our helpdesk into modernbill aswell
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07-23-2005, 04:48 PM #10Junior Guru
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- Sep 2002
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- Nashville, TN
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Well there is one problem with it... if you decide to tie it into MB, then you can't use the web front end that comes with it (it'll try redirecting to the MB site). If you use the "support center" front end , you can still tie it into MB and just have users redirected to the "support center" when they click support from MB (that is the default behaviour).
-Chris
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07-23-2005, 04:51 PM #11Support? Think About us !
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- India
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Originally posted by WN-Ali
Is the knowledgebase still visible to the visitors after integration? I hope so, because we would like to integrate our helpdesk into modernbill aswell● Vision Helpdesk : Customer Support Helpdesk Software
● ThinkSupport Solutions™ - ThinkSupport.com
● Thinking of Support Solutions ... Think About US .....!!!
● Skype : vision.helpdesk | Email : sales@visionhelpdesk.com
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07-23-2005, 11:18 PM #12Web Hosting Master
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- Aug 2004
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I wish to have the helpdesk part inside MB and knowledgebase part inside of MB & outside (displaying on our website).