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Thread: Help Desk System
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04-17-2004, 07:35 AM #1Disabled
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Help Desk System
Hi people.
Almost about to buy my server, just making sure I have a decent support desk.
Does anybody know of a decent free or cheap support desk? It only really needs to have ticket support, as I own phplivesupport. I was told Cpanel did not have thsi function, so I am shopping round for a decent ticket system.
Thanks in Advance for al replies.
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04-17-2004, 07:49 AM #2Disabled
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I am also wondering on a decent billing system?
(where when the user click shte pay now they are asked the do you want to register a domain or will you transfer style questions)
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04-17-2004, 09:28 AM #3Newbie
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i think that the support forums is the best support way
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04-17-2004, 09:32 AM #4Disabled
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Ok. I mainly want a ticket like system if possible.
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04-17-2004, 09:38 AM #5Newbie
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osticket also good if you want to hide posting.
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04-17-2004, 10:07 AM #6Disabled
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Checking it out now. Any other suggestions?
Also the billing system if anybody has it (not like clientexec, I want it where the client clicks order now, choses a packages, selects domain settings, does the paypal etc)
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04-17-2004, 10:24 AM #7Dennis Johnson
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At fifty bucks, PerlDesk is an outstanding option.
There is no best host. There is only the host that's best for you.
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04-17-2004, 12:09 PM #8Web Hosting Master
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Originally posted by Dennis
At fifty bucks, PerlDesk is an outstanding option.
Is true that PerlDesk uses too many resources?
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04-17-2004, 12:13 PM #9Web Hosting Master
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Originally posted by Francisco
Dennis,
Is true that PerlDesk uses too many resources?
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04-17-2004, 12:16 PM #10Dennis Johnson
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I've used both. And I really enjoy PearlDesk over Kayako.
Why did you change?There is no best host. There is only the host that's best for you.
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04-17-2004, 02:08 PM #11Web Hosting Master
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Originally posted by Dennis
Why did you change?
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04-17-2004, 08:30 PM #12Web Hosting Master
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Originally posted by Francisco
I would like to know this too
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04-17-2004, 08:57 PM #13Disabled
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And what about the billing sys?
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04-18-2004, 05:50 AM #14Web Hosting Master
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Originally posted by Khazun
And what about the billing sys?
free = php coin
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04-18-2004, 09:32 AM #15Disabled
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Ok. Cheers.