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  1. #1
    Join Date
    Feb 2008
    Location
    Malaysia
    Posts
    263

    Trying to SSH to my server results in Windows Error 11004 and no login

    I am using Bitvise Tunnelier as my SSh client and it has been working like a charm until today.

    When I tried to SSH to my server root I got this message:

    Connection failed. error resolving connect-to address: gethostname () failed:Windows error 11004: the requested name is valid, but no data of the type was found
    The same username and password work fine to access WHM, the hosting company says they are able to SSH to the site with no problem.

    Is this a local computer problem or a server problem.

    What is the fix in either case?

    Thanks

  2. #2
    Are you using a linux machine ( i.e., your system) to connect through SSH or putty?

  3. #3
    Join Date
    Feb 2008
    Location
    Malaysia
    Posts
    263
    I am connecting from my local machine (Windows 7 Ultimate 64 bit) using Tunnelier to connect to my VPS which is a linux machine running Centos

  4. #4
    Join Date
    Nov 2002
    Location
    Portland, Oregon
    Posts
    2,992
    Sounds like a problem on your local machine. Try downloading and using PuTTY and verify that you can make a connection.

    You can download it here. Good luck.

  5. #5
    Join Date
    Feb 2008
    Location
    Malaysia
    Posts
    263
    Can't seem to enter the password in PuTTy. I can input the user name, but afterwards when asked for the pasword its not possible to input anything from the keyboard

  6. #6
    Join Date
    Nov 2002
    Location
    Portland, Oregon
    Posts
    2,992
    Ohh hmm. That sounds like your .bashrc or .bash_profile might have errors in them or incorrect user/permissions. Can you SSH in with another user/password?

  7. #7
    Join Date
    Mar 2007
    Posts
    2,050
    Try connecting without entering a username in putty, and putting the username and password in after the ssh console has opened.

  8. #8
    Join Date
    Feb 2008
    Location
    Malaysia
    Posts
    263
    Thanks for the advice Guys - seems like the problem is now fixed after the DNS records were update

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