Results 1 to 2 of 2
  1. #1

    Charset problem on WHMCS

    We have a small problem with WHMCS support ticket piping.
    We are using iso-8859-1 as system charset in WHMCS because of foreign translation which contains ä and ö letter for example.

    Now if a person will send a message which is containing those letters, the support ticket won't be save properly. It shows those letters as ä and ö. But if the answer to the support ticket was made online, letters will be saved correctly.

    The funny thing is that on the same server we have also another WHMCS install with the same system charset and it doesn't have problems saving those foreign letters correctly even when emailing.

    Any idea what could be the issue here?
    I have been waiting WHMCS support to answer me now for few days, I'm thinking that they might not know either. Only difference between those two WHMCS is that the working one is older (4.2.1) and the non-working one is brand new (4.4.2)
    Click yourself to Atrahost
    .: Shared, Reseller and VPS hosting on: US and EU servers :.
    .: AWESOME LAST FREE 60 DAYS IN A YEAR GUARANTEE :.

  2. #2
    Have you tried converting the collation of your tables to utf8?

    http://www.commandlinefu.com/command...fields-to-utf8

    (might wanna use utf8_unicode_ci rather than utf8_general_ci from the example, to avoid issues with characters like ß/ss and such)

Similar Threads

  1. Problem with Charset Encodings
    By freelancer4u in forum Hosting Security and Technology
    Replies: 2
    Last Post: 07-11-2010, 10:28 AM
  2. Charset problem After restoring dB
    By zodehala in forum Hosting Security and Technology
    Replies: 3
    Last Post: 12-20-2006, 12:37 PM
  3. charset problem after Hosting
    By zodehala in forum Hosting Security and Technology
    Replies: 2
    Last Post: 12-07-2006, 09:20 AM
  4. Problem with charset in Apache 2!
    By mr5 in forum Programming Discussion
    Replies: 0
    Last Post: 09-04-2004, 11:01 AM
  5. Linux charset problem
    By foj1971 in forum Dedicated Server
    Replies: 12
    Last Post: 06-08-2004, 06:25 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •