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03-25-2012, 01:30 PM #1Newbie
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WHMCS cPanel/WHM Auto Creation Error (Login Failed)
I'm having this problem with only one of my servers.
WHMCS can't create cPanel accounts automatically because of this error:
Module Create Failed - Service ID: 738 - Error: Login Failed
- 25/03/2012 19:19 - admin - 12.345.678.9
I have all the server details correct (username password and hash), as I can log myself in from my computer.
I can login using SSL mode or not.
I've whitelisted WHMCS IP in CSF and cPhulk.
Any help is appreciated.
Thanks.
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03-25-2012, 01:52 PM #2Newbie
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- Oct 2011
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- 15
Hi,
Have you tried updating the WHM/Cpanel ?
Issue may be solved if you update/upgrade the WHM/Cpanel. I assume you know how to do that.
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03-25-2012, 02:06 PM #3Newbie
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03-25-2012, 02:14 PM #4Geek Of All Trades
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In WHM, generate a new access hash and update WHMCS.
In WHMCS, check Tick to use SSL Mode for Connections.☆☆☆ Cool Domain Names - DomainSale.link☆☆☆
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03-25-2012, 02:18 PM #5Newbie
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03-25-2012, 02:20 PM #6Newbie
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Hi,
There could be two possible scenario:
1. The login details under Setup > Servers > Edit are incorrect. Please ensure you are using either the username + access hash combination or the username + password combination and that the login details are correct.
2. The Brute Force Protection settings are preventing WHMCS from creating/suspending/terminating accounts via the cPanel API. Please adjust the BFP settings in WHM.
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03-25-2012, 02:25 PM #7Newbie
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03-25-2012, 02:29 PM #8Hello World
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Is your WHMCS installation on the same server or a remote server?
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03-25-2012, 02:49 PM #9Newbie
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03-25-2012, 02:53 PM #10
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03-25-2012, 03:04 PM #11Web Hosting Master
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As bear says, remove the hash and try again. If it works (i.e. with username and password login) then you know it's an issue with the hash.
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03-25-2012, 03:07 PM #12
Just a get a system admin to check it for you. It'll only cost you $5-20. That's what they do. They will tell you what was wrong too. Or figure it for yourself if you have the time.
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03-25-2012, 03:50 PM #13Newbie
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03-25-2012, 10:07 PM #14Geek Of All Trades
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I have seen using hash + username + SSL with no password work on certain server setups.
☆☆☆ Cool Domain Names - DomainSale.link☆☆☆
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03-26-2012, 08:28 AM #15Newbie
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11-20-2012, 06:43 PM #16New Member
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Module login error
I am also facing similar problem. I have tried every possible ways. I also have been contacting WHMCS and even my web hosting provider. But, neither of them are able to get it right.
Please help me guys if anyone of you have found the solution to the problem.
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