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11-25-2006, 12:35 AM #1Web Hosting Master
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The Do's & Dont's of Domain Registration
In no particular order other than my own...
1. Never get your domain registration from your web host. Even if it's free.
If you get into a dispute with your webhost and they also administer your domain registration, the webhost will in all likelihood lock you out from your domains until the dispute is settled. If you have a separate registrar for your domain registrations and you get into a dispute with your webhost, you can simply sign up with another webhost and point your domains to their new home with little downtime. It's insurance. Well worth the couple of extra bucks a year.
2) Renew your domains before they expire.
The recommended policy is to renew your domains 1 month before they expire. Then, if there are any problems to iron out, you have the time to get them fixed without having to pressurized by looming Renewal and Redemption Dates, unresponsive registrars, etc
3) Do your research. Read the registrar's ToS before signing up.
All registrars are not made equal. Before deciding on a registrar you should do your research on each prospective registrar by reading forums like this one at WHT, google for "registrars-name complaints", by reading (and understanding) the registrars ToS. Try them out with 1 domain to get the feel of how you like the Control Panel, checkout, etc
4) Never do a chargeback with domains in your account.
All registrars consider a chargeback as fraud and will suspend your entire account until it's settled. So, in the event you desire to do a chargeback, transfer all your domains out to another registrar before initiating the chargeback.
5) Don't use emails for support. Always use the registrar's ticketing system.
Emails are an unreliable form of communication with your registrar. They are easy to ignore or to get lost. Some registrars hardly ever respond to emails. Look for the registrar's ticketing system and use that instead as a direct means of communicating with your registrar. It's usually found somewhere in their help system. Expect turnaround time to be 24-48hrs and longer over a weekend or holiday. Be polite and as clear and concise as possible.
6) Be wary of deeply discounted domain registrations. There's always a catch.
It costs registrars $6.25 for .com domain registrations. Anything under $6.75 has a high risk factor. That a whopping $0.50 for their overhead, administration and profit. Whew! no wonder they auction off our expired domains.
In the words of one wise old bard "There is no best registrar, only the best registrar for you".Signature Under Construction.
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01-04-2007, 12:26 AM #2Web Hosting Guru
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Very nice write up. Nice read, thanks for the suggestion on the hosting registration.
Albert Chen
Designepic.com Bannerepic.com
website & graphics design | Hosting
aim/icq : achenxp | msn : albc15@hotmail.com
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01-05-2007, 03:09 AM #3Vice Cheese
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I'll second that, but I have a few questions in regards, and this is from experience.
My registrar is 1and1.
In regards to point #2, 1and1 does not offer the service to renew the domain in advance, they do it automatically, is it really that bad? I mean they do send notifications 30 days in advance before the domain expires and they do warn it will be automatically renewed and they have renewed successfully.
In regards to point #6, 1and1 charges $5.99 flat, till now I've haven't had any problems with 1and1. I have been with them since their debut back in 2003 in North America. So does this mean its OK to buy domains which are less that $6.25?
More importantly, why would 1and1 take a loss of $0.26?Email: info ///at/// honelive.com
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01-05-2007, 07:11 AM #4WHT Addict
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Some Registras use auto-renewel as a default but you can log into
your account and cancel it.
Then you can renew it yourself whenever you want to.
Also Registras don't make their money from registering domains unless they're
charging a high fee. They make their money on the other things they offer
like Private Whois and hosting for example.
I'm in the Domain Trader bizz and have over 3,500 domains scattered
around in 23 different Registras. When I buy them on Ebay or a Domain
Trader board they push them to my account which is free but I have to
signup for an account in that Registra.
If I don't resell it by renewel time I transfer it to Go Daddy, the reason is
the 3 best Registras out there for support if you need it are Go Daddy,
Netsol (Network Solutions) & Domainsite.com
I don't recommend netsol for most as unless you have a Gold VIP acount
you pay a fortune.
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01-05-2007, 11:46 AM #5Vice Cheese
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I dont mean to go offtopic here but I have always been curious. What is the kind of support you need from a domain registrar for DOMAINS once it is registered/transfered successfully?
May be there are issues that I am not aware of or that the issue might have never appeared for me.Email: info ///at/// honelive.com
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01-05-2007, 12:38 PM #6WHT Addict
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Originally Posted by Anantha
registra or selling it you don't really need support. You do need to know how
to lock it, point the NS settings to where you want them for example or
you'll need support to do.
However when you're doing it in bulk or have alot of domains that you're
transfering, selling, pushing ect **** happens and you need support to fix it.
Example right now I bought a domain and it was pushed to me and in
my Domain folder. But I can't add any of the Whois info because it
doesn't have the transfer code AUTH-XXXXX and support has to
be the one to but it in..
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01-05-2007, 04:59 PM #7Vice Cheese
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Originally Posted by ChiTown
I have transferred out and into 1and1 in bulk and numerous times and havent really had any issues since they display the auth codes in the control panel.
Its been a long time since I transfered but it seems now they have auth codes for .com and .net domains aswell, when I did a bulk transfer 3-4 years ago, I was asked to input auth code for only .org domains.Email: info ///at/// honelive.com
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01-05-2007, 08:30 PM #8Web Hosting Master
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While #1 is in some cases true, it's not a must to have problems of such kind in all situations.
I think most of these points can also apply to general hosting as wellCaro.Net: Support is everything
Offering High Quality Dedicated Servers.
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01-19-2007, 02:21 PM #9WHT Addict
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Originally Posted by CaroNet-Hesham
in a Domain account is where they hid the Authorization Code, and the first
time ya have to change the NS1 & 2 settings.
What do ya do with the NS3 and NS4 domains that are always there?
It's hard to understand ya just delete them because ya don't need them,
the rest is self explanitory.
Hosting and not having Support means ya have to master cPanel for example..
That also is self explanatory but unless you have the knowledge of what things means ya F*Ked...
All in all the 3 best Registras out there are GoDaddy, Domainsite.com
and NetSol (Network Solutions). However unless you have Gold VIP
status with Netsol they charge ya a left nut for domains..
All in all tho for the novice ya can't beat GoDaddy...
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01-20-2007, 08:31 PM #10Web Hosting Master
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Sorry. I don't check back on this forum nearly enough. I think ChiTown has answered all of your questions Anantha. I'm not a big consumer of webhosting services CaroNet, but yes, these points could equally apply to webhosting as well. As I said, I think #1 is basically for insurance. I'm sure that there a many happy customers of webhosting who get the registration as well from their webhost. This is all fine until something goes wrong. Maybe it's a dispute over billing or other services. Try transferring away after you're in a dispute with your webhost. It's very hard, maybe impossible. Like ChiTown, I own many domains over many registrars. I never want anybody other than myself or my registrar having access to my domains' control panel. I don't do resellers (like most webhosting companies), because it's another level who can poke around with your domains. I make 1 exception to that rule. NameCheap are an excellent reseller for eNom who behave more like a regular registrar.
GoDaddy are a good registrar for beginners. They do have some onerous clauses in their ToS which make many a domainer shudder. Like they will suspend your domain if they get a complaint about spam or phishing coming from your domain. Even if it's not true. There are others, like charges if a third party makes a complaint to them about your domain for any reason whatever. I really like their control panel. It's easy to use. Support is good. Prices are right.Signature Under Construction.
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01-20-2007, 08:58 PM #11WHT Addict
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Originally Posted by stu2
It's funny how some Registras write crap in their TOS and
novices think it's written in stone.
Like GoDaddy suspending a domain of mine over a complaint for spamming ect,
they'd never do it because they know that I know they can't legaly.
They'd email me or my Exec Account manager would call me on the phone
about the complaint.
Any complaint about spam, phishing, using unauthorized content ect has
to be filed with your HOSTING co as they're the ones who are responsible
for it being on the net.
They in turn have to notify you and give you time to git rid of unauthorized
content or explain the spam complaint, They can also check your logs..
A registra has no legal right to, nor do they monitor domains and are
not respinsible for their actions or content.
They only act as the go between the party registering the domain and
the authorized party handling that TLD.
For them to delete or suspend any domain they need an order to
do so from either ICANN or the authorized TLD controler.
But most people think a sites TOS is the ultimate law and it ends there
and unless you're in the Bizzz that depends on knowing what can
legaly be done and what can't following their TOS is a good idea..
One more quick comment, you should NEVER get a domain through your hosting co.
It's like screwing a co-worker, ya never get your bread and meat at the same market!
As long as he registers the domain it's in their name 99% of the time.
And if he ever goes out of Biz or sells out to another hosting co which happens alot
you'll wind up losing the domain as only the registered owner can renew it..
Anytime anyone buys a domain make Damn sure it's in your name and the contact
email and info is right.
People lose domains because they change email addys and can't be contacted that
a domain is expiring and just don't think about it till it's suspended..
.
dLast edited by ChiTown; 01-20-2007 at 09:08 PM.
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01-21-2007, 08:48 PM #12New Member
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very interesting great read
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01-23-2007, 04:31 AM #13Web Hosting Master
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Originally Posted by ChiTownLast edited by stub; 01-23-2007 at 04:34 AM.
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01-23-2007, 06:25 AM #14Web Hosting Guru
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For some reason I had completely missed this thread. Interesting, and great initial post. That's a very handy list of insights. Thanks for sharing.
Pingdom - Be the first to know when your site is down
Pingdom Tools - Site load test, DNS test, ping and traceroute.
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03-13-2007, 02:16 PM #15WHT Addict
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Originally Posted by ChiTown
Originally Posted by ChiTown
Originally Posted by ChiTown
Originally Posted by ChiTown
Originally Posted by stu2Last edited by xhackr; 03-13-2007 at 02:23 PM.
The two most common elements in the universe are hydrogen and stupidity.
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03-13-2007, 02:28 PM #16WHT Addict
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Originally Posted by stu2The two most common elements in the universe are hydrogen and stupidity.
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03-18-2007, 04:17 PM #17Newbie
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4) Never do a chargeback with domains in your account.
All registrars consider a chargeback as fraud and will suspend your entire account until it's settled. So, in the event you desire to do a chargeback, transfer all your domains out to another registrar before initiating the chargeback.
That's really great advice, thank you!
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03-19-2007, 07:07 AM #18WHT Addict
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Originally Posted by xhackr
their fault.
Any company that's as big as GD has to have some real fools for customers.
But yet you believe them and the storys they brew up..
All this hearsay picked up on the net from some unhappy camper and
like most every tale added to everytime it's passed along from 1 board to
the next is alot more harmful than helpful..
And since alot of people like to feel important they use these unhappy
comments to their own benefit..
Picking apart my post with unproven stories from the crypt doesn't make
what I posted any different, just questionable by the very people who
asked in the first place.
People lose domains everywhere and 99 percent of the time it's their
stupidity for either hiding with a phony whois and not being able to be
notified a domain is expiring or some other silly reason.
If your intent is to come off like some Hero riding out of the sunset to prove
I have no idea what I'm talking about and you're some authority on Registrars,
ICANN and who knows what else you don't impress me 1 bit.
And your knowledge of the Legalities involved leaves much to be desired.
And taking things out or context like "QOUTE"
"the company reserves the right to terminate your access to the
services at any time, without notice, for any reason hatsoever.!"
I have news for you, The Burger King you last feasted in can do the same thing!
If any Business doesn't want you for a customer they can find a reason to say << removed >>
BUT they can't take away a domain that THEY do NOT own..
They can say take your domain and hit the door but that's the extent unless
you owe them money..
Now I have better things to do than have a pissing contest with someone
<< removed >> nor do I care to..
However your outlook is that of someone who always takes the easy way
instead or the right way.
So you can believe whatever you want and whoever you want but keep
the smoke in your yard..
I feel sorry for anyone that goes through life with an outlook of Doom, why
do you think I recommend GD?? I don't have any stock there, no affil link
in my sig nor do I get a thanks from them..!
I only have a few hundred domains at GD and have 10 times more at a few
other registrars like Domainsite.com for 1.
The sad thing is newbies and others ask questions and then believe what
others post like that's the LAW of the land..
So instead of picking apart this post with Facts from Milk Cartons and
grade school Dropouts don't waste your time..
You don't have to impress me and I doubt many others will wait impatiently
for your words of wisdom..
I was making $$$ on the net more than 11 years ago. In the last 4 years
I've bought and sold over 2,400 domains and have around 4,000 right now.
I bring this up for 1 reason, I have NEVER LOST or had a domain taken away
from me!!
That might not give me a God like status but it does kind of lean to the fact
I just might know what I'm talking about once in awhile..
I put my 2 cents in to the thread and people can believe whom they wish,
from my standpoint I have nothing but wasted time in this thread from here on out so
don't expect a reply to any "I heard this or I read this somewhere" BS.
My comments are from actual use or knowledge NOT from unhappy people
who screwed up. And instead of having the knowledge to get to the people
who could help streighten things out they yell Fire and start disen the ones
who could help..
It's a shame when instead of using their brains people use their mouth..
That's great if you're working the mens room at the Bus Depot but doesn't
get many very far in todays world..
But I must admit it is easier to blame someone else than look in the mirror
most of the time, looking in the mirror scares some of them!
Ad FinemLast edited by writespeak; 03-20-2007 at 10:03 AM.
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03-19-2007, 08:03 AM #19Web Hosting Master
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Thanks for the suggestions you mentioned.
I guess I am getting alot from my $35.00 domain and $10.00 proxy.
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03-19-2007, 08:15 AM #20Web Hosting Guru
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Wow! At last someone's trying to restore D's rep, but I think I''ve read so many horror threads about them here, that it's gonne take long time.
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03-19-2007, 08:55 AM #21WHT Addict
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Originally Posted by peruviantalk
try Domainsite.com
They're prices are good, support is great and they're probably one of if not the
most honest reseller on the net..
Checkum out sometimes..
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03-19-2007, 09:14 AM #22Web Hosting Master
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Originally Posted by ChiTown
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03-19-2007, 12:06 PM #23Web Hosting Master
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Originally Posted by ChiTown
As for the quote of GoDaddy's General Counsel. I believe that to be true. It doesn't stop me doing business with GoDaddy, but it's certainly food for thought. I think xhackr's point is basically, GoDaddy have a track record of suspending domains and asking questions later. It's well documented. Again, if there were viable alternatives, I'd select them.
The fact remains, that, afaik, there are probably only three viable alternatives for those domainers with 0000's of domains, eNom, Godaddy, Netsol. All the rest suck in terms of control panel and bulk domain management. I have issues about all three, but where do I go after them. Domainsite are ok for a few domains. I don't think there service is as good as you make out. Control panel isn't great. Moniker's control panel is for morons, even if their security is great.Last edited by stub; 03-19-2007 at 12:12 PM.
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03-19-2007, 12:08 PM #24Web Hosting Master
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Originally Posted by peruviantalkSignature Under Construction.
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03-20-2007, 01:25 AM #25New Member
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In response to point #1, I think this is probably the most important point to be drilled home, for this reason: having your domain and hosting at the same place can mean a single point of failure that will be hard for you to fix if the hosting company goes south. Here's a lesson:
This happened to me last year when my hosting provider was DDOS'd for the better part of 2 weeks and they had to take their servers offline "indefinitely" and were eventually driven out of business. During the chaos, I had desperate hosting clients angry at me. I would have been able to quickly put up a new hosting account and upload my backup web files & databases to the new host, but the domains themselves were out of my control. Because the domains were registered through my hosting company, they weren't in my direct control, and there was no way I could easily change the DNS on them. I eventually had to communicate with the registrar and prove ownership of the domains so that I could change the DNS and eventually transfer out to my own domain management account.
Ever since then I register my domains using my own domain management account, some place far from where my servers are. This makes it much easier should I need to change hosting providers for any of my domains in the future, and it's tidier to control all my domains in one place.
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