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  1. #1
    Join Date
    Apr 2009
    Posts
    59

    * Billing & Support Sofware

    Hello,

    I have been using WHMCS. but due to all the BIG problems it keeps causing, I want to move away from it. I looked at Ubersmith, didn't like the idea of it only being able to talk with cpanel server for account creation, as I wanted Virtuozzo, cPanel and plesk.

    Then I looked at the Parallels Billing Panel, its fantastic. alot of features that I need.

    But then I am looking for the ticket system, does anybody know a secure product like kayako that I can integrate with the billing system's database so that the users only have one user name and password to remember?

    If so, can you please link me to the products?

  2. #2
    Join Date
    Apr 2009
    Location
    Louisville, Kentucky
    Posts
    48
    what your problem with WHMCS?
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  3. #3
    Join Date
    Dec 2004
    Location
    Lebanon
    Posts
    462
    Honestly, I believe WHMCS is the best out there. If you could tell us what problems is it causing for you, I believe we might be able to help.
    I help cloud hosting companies build and scale their platforms - The Thought Engineer

  4. #4
    Join Date
    Apr 2009
    Posts
    59
    I'm not interested in staying with whmcs

    Any suggestions on new software?

  5. #5
    Join Date
    Dec 2004
    Location
    Lebanon
    Posts
    462
    I suggest you check out Modernbill and Ubersmith. I believe you could always code your own module for other control panels automation.
    I help cloud hosting companies build and scale their platforms - The Thought Engineer

  6. #6
    Join Date
    Apr 2009
    Posts
    59
    Yes I do like Ubersmith very much.

    any ideas on Parallels Billing Panel? Any Good?

  7. #7
    Its sound like you are looking for the open source billing software. Have a look on the phpcoin its free.
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  8. #8
    Join Date
    Apr 2009
    Posts
    59
    No, I am looking for Premium software.

    Thanks for the suggestion, I will check it out anyway.

  9. #9
    Join Date
    Dec 2004
    Location
    Lebanon
    Posts
    462
    Quote Originally Posted by keserhosting View Post
    Its sound like you are looking for the open source billing software. Have a look on the phpcoin its free.
    If you didn't like WHMCS, I don't think you'll be able to cope with phpcoin. I tried it in the past and it is really cluttered and hard to configure.
    I help cloud hosting companies build and scale their platforms - The Thought Engineer

  10. #10
    Join Date
    Apr 2009
    Posts
    59
    That doesn't bother me, I kept finding holes in the scripting, its a horrible mess.

  11. #11
    Join Date
    Aug 2002
    Location
    Bharat
    Posts
    4,808
    Have a look at http://www.awbs.com
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  12. #12
    Join Date
    Jan 2005
    Location
    In your server
    Posts
    2,945
    i dont understand why you are wanting to get away from whmcs, you seem to be avoiding questions asking why.

    AWBS is a good system but can be hard to config, modernbill/plesk billing is awfull to config and support is terrible.

    Have you spoken to Matt @ WHMCS about your problems??

    I really dont think you are going to find a system as easy to use as WHMCS
    If you need help about anything to do with WHT, check out the Helpdesk

  13. #13
    Join Date
    Jan 2007
    Location
    UK.
    Posts
    1,097
    www.licensepal.com have a number of different billing software (some with free trials)

  14. #14
    Join Date
    Dec 2001
    Location
    Los Angeles, CA
    Posts
    1,337
    Parallels billing IS Modernbill, and I don't recommend it. WHMCS is the best system I've seen and worked with. I would not recommend ClientExec either.
    Ronny Fang
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  15. #15
    Join Date
    Jun 2009
    Location
    San Diego, California
    Posts
    1,663
    I agree. WHMCS is the best out there IMHO. Who knows, it might be you/your installation or outdated software or something.
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  16. #16
    Join Date
    Feb 2006
    Location
    Kusadasi, Turkey
    Posts
    3,379
    Plesk Billing went downhill a long time ago, no one recommends it anymore.

    If you can tell us the problems with WHMCS, we may find another billing solution that does not have the same problems.

    We can't really help you if you say "I just don't like WHMCS".
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  17. #17
    did you get blacklisted for trying to use a hacked WHMCS?

  18. #18
    Join Date
    Nov 2009
    Posts
    514
    Plesk billing was a nightmare to implement, can't remember the exact errors but it would never accept the password entered during setup. Also untold trouble setting up payment gateways

    whmcs on the other hand has been great with excellent support

  19. #19
    Join Date
    Apr 2009
    Posts
    59
    @ Harzem, no worries, we are getting somebody to code a new backend, should be basic but what we want. That Job I wanted you to do will have to wait a couple of weeks.

    @crywolf9 the correct term is nulled, not hacked. And no, why risk it when you can pay $20 for it? Also they can't blacklist people as far as I am aware.

    @VMHosts, Again, I'm not looking to reuse whmcs.

  20. #20
    Join Date
    Nov 2009
    Posts
    514
    Wasn't a plug for whmcs, just saying if you didn't like whmcs you are going to hate plesk

    I came across a few others when I was looking, I'll see if I can find the links

  21. #21
    If you don't like WHMCS then you won't like anything. Why are you wanting to move away from WHMCS ? What are the problems you are having ?

    Try clientexec...

  22. #22
    May be you should tell us what WHMCS is falling short for your business?

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