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Thread: Dhruva Host Troubles, Need help
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04-03-2012, 07:01 AM #26Junior Guru Wannabe
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Im not saying its good. As I got the email saying you replied I was looking at unmetered offshore reseller for an affordable price. I know the only reason they gave me that month was so I would stay because they knew i would want a refund. At the moment my cPanel has been blocked due to excessive brute force attempts, which nots to be sorted asap. I cant let this wait longer than 3 hours.
So when I find another host I will be getting my money back from these. Next time I will look at reviews of the site, for example:
http://www.webhostingstuff.com/revie...vaHosting.html
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04-03-2012, 07:03 AM #27Chief Executive Officer
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04-03-2012, 07:06 AM #28Junior Guru Wannabe
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Yea, Well I will look around for a good price for decent space and bandwidth, Anything can be better than dhruva at the moment.
And if I dont get my money back, It will just look bad for the site. They claim to have 700 clients, so I guess support should be top quality and refunds should be issued if the client is not happy with the service
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04-03-2012, 07:28 AM #29Chief Executive Officer
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04-03-2012, 07:36 AM #30Junior Guru Wannabe
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Well I bought it on the 29th of last month, which means its 6 days today. I have only been able to access my site for 1 day, and now I cant access it again due to a block because of suspected brute force logins. So I have till tomorrow to get a refund which I will be getting. But ill need to find a host with at least 650gb of storage before then. Im currently looking in the offers forun now.
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04-03-2012, 07:37 AM #31Chief Executive Officer
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a reseller host with 650GB of storage? Are you sure you are going to need that much or you are using that much now?
This is a lot of storage for a reseller hosting.
Even for a vps it is a lot of space.SnelBit.com - Internet Services!
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04-03-2012, 07:41 AM #32Junior Guru Wannabe
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Yes well I have a friend thats paying me to host a file hosting site for his site that will need roughly 600gb, and 50gb for whatever else would be needed.
Another reason why I need offshore. Thats why Dhruva looked so appealing. They claim to be unlimited and unmetered reseller, But they just arent doing their job
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04-03-2012, 07:44 AM #33Chief Executive Officer
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First of all if you want to host a file hosting site you have to go with a dedicated server for the space.
There will not be any host that will offer 600GB Disk Space on their Reseller hosting packages and if they will, they are overselling a lot.
After that there is not such thing as unlimited. It's like you buy a unlimited disk space hdd for your local computer. If you can find one then please i want one too!SnelBit.com - Internet Services!
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04-03-2012, 07:50 AM #34Junior Guru Wannabe
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Good point, That brings the question in, What would they say or do if they offered unlimited, I use say 100gb and the disc is full. Wouldnt that just bring upon some very angry customers. Also couldnt legal action be brought into it as its false advertising
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04-03-2012, 08:13 AM #35Chief Executive Officer
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You answered your question
Most of unlimited hosting providers have very angry customers and bad reviews.
And in their tos they usually write that you can not get real unlimited.SnelBit.com - Internet Services!
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04-04-2012, 03:30 AM #36Junior Guru Wannabe
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Ill check there TOS soon
But as of now, Its been 24 hours since I opened a ticket, I still cant access my cPanel, for both my websites that are hosted on them due to a suspected brute force attack. I have asked for a refund, and still am currently waiting, as today is the 7th day with them. Absolutely woeful support for someone who apparently has 700 clients
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06-13-2012, 04:12 AM #37Disabled
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I must say that dhruva hosting is really a big fraud company. I had purchased an hosting plan from them in may 2012, But They did not activate my account for 15 days. I had also send them several mails but did not get any reply from them, They also not responding on phone. Lastly I have contacted Moneybookers by which I pay the amount & They Refund my money, Because Dhruva hosting did not reply to their email also. I request all of you to go way from this bad host.
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