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  1. #26
    I think kpmedia knows how twitter works

    He probably belives, just as I, that he doesn't live and die by twitter, facebook and other popular social media. Email is an invaluable source of communication and should be used first and foremost when a provider needs to communicate with their clients. If a client is unaware of a problem, how is a client to know to search out twitter, if they don't live "in the twitter bubble"?

    Seems like jaguarpc is having a few problems as of late. I know they are a quality provider so I have faith they will have all if it sorted out soon. Sometimes, when it rains, it pours.
      0 Not allowed!

  2. #27
    Join Date
    Dec 2011
    Location
    Seattle, WA
    Posts
    1
    Hello,

    It looks like JaguarPC is currently running at it's fullest at this time. Although, JaguarPC's servers are very durable and they are always working with their clients to provide service with excellence. I currently have many servers with JaguarPC and they have proved alot in the many months i've been with them, from basic questions to implementing new security measures they were there with me. Although, like there support had told me earlier in the year. "It's technology, and sometimes it does fail or need human help in order to succeed."

    I thought i'd share that with you guy(s). Have a wonderful rest of your day.
      0 Not allowed!

  3. #28
    What domain/s do you have with them?
      0 Not allowed!

  4. #29
    JaguarPC down again. Can't get to my site, client site or JaguarPC site.
      0 Not allowed!

  5. #30
    again, all servers are offline
      0 Not allowed!

  6. #31
    Join Date
    Nov 2011
    Location
    Internet
    Posts
    113
    Yes, this already seems like a never ending story
      0 Not allowed!

  7. #32
    Join Date
    Jul 2006
    Location
    Australia
    Posts
    3,809
    Quote Originally Posted by WorkingAuthor View Post
    JaguarPC down again. Can't get to my site, client site or JaguarPC site.
    Same here...
      0 Not allowed!

  8. #33
    Join Date
    Nov 2011
    Location
    Internet
    Posts
    113
    It seems that is already on line again, but this is very tired, this type of problem is happening very often.
      0 Not allowed!

  9. #34
    Join Date
    Jul 2006
    Location
    Australia
    Posts
    3,809
    Quote Originally Posted by Hexpress View Post
    It seems that is already on line again, but this is very tired, this type of problem is happening very often.
    My server (network) with them keep going up and down.
      0 Not allowed!

  10. #35
    Join Date
    Nov 2011
    Location
    Internet
    Posts
    113
    They have not post anything in the forum to tell us what was the problem today.
      0 Not allowed!

  11. #36
    Join Date
    Apr 2002
    Posts
    48
    My Sites and jaguarpc.com itself were down just 5 minutes ago, they are back online now, no update from Jag and others?
      0 Not allowed!

  12. #37
    Join Date
    Feb 2006
    Location
    Kepler 62f
    Posts
    16,703
    The noontime outage was about 5 minutes total.
    Some of your need to chill out and step away from the keyboard.
    Get off the caffeine. Take some Xanax.

    Seriously.
      0 Not allowed!

  13. #38
    Join Date
    Nov 2011
    Location
    Internet
    Posts
    113
    Quote Originally Posted by kpmedia View Post
    The noontime outage was about 5 minutes total.
    Some of your need to chill out and step away from the keyboard.
    Get off the caffeine. Take some Xanax.

    Seriously.
    This is my business, if this problem is happening frequently is not something to take lightly.
      0 Not allowed!

  14. #39
    Join Date
    Feb 2006
    Location
    Kepler 62f
    Posts
    16,703
    I think there's a big difference between fair criticism (2+ hours) and whining (5 minutes). Plus I thought the purpose of the outage/updates forum is for awareness, not complaining/reviewing. If 5 minutes kills your business, get a dedicated HA cloud at a premium datacenter.

    .
    .
      0 Not allowed!

  15. #40
    Join Date
    Jul 2006
    Location
    Australia
    Posts
    3,809
    Quote Originally Posted by Hexpress View Post
    This is my business, if this problem is happening frequently is not something to take lightly.
    Exactly, I host my main site on my server there.
      0 Not allowed!

  16. #41
    Join Date
    Nov 2011
    Location
    Internet
    Posts
    113
    Quote Originally Posted by kpmedia View Post
    I think there's a big difference between fair criticism (2+ hours) and whining (5 minutes). Plus I thought the purpose of the outage/updates forum is for awareness, not complaining/reviewing. If 5 minutes kills your business, get a dedicated HA cloud at a premium datacenter.

    .
    .
    I do not agree with you, the problem is not the server down for 5 minutes, the problem is that this has been repeated constantly.
      0 Not allowed!

  17. #42
    again, offline. works 3 hours and is offline for 5 minutes
      0 Not allowed!

  18. #43
    Join Date
    Jul 2006
    Location
    Australia
    Posts
    3,809
    Yeah I am down again also...
      0 Not allowed!

  19. #44
    servers back up
      0 Not allowed!

  20. #45
    Join Date
    Jul 2006
    Location
    Australia
    Posts
    3,809
    My server (network) keeps going up and down currently :/
      0 Not allowed!

  21. #46
    Join Date
    Feb 2006
    Location
    Kepler 62f
    Posts
    16,703
    I have 7 downtimes total from 3/31 to 4/3. The one that started this thread was about 1 hour, and attributed to errors one the network (not with any of the servers). The others were between 3 and 6 minutes long. That's likely a datacenter error, outside JPC's control. In fact, I tracedrt'd a VPS, in addition to JPC's own site, and each time the failure was at Total Server Solutions.

    Look at this fubar routing once it enters the datacenter:
    Code:
     12    46 ms     *       41 ms  67.199.136.189
     13    30 ms    33 ms    29 ms  abte2-1.10g.coloat.cust.atl01.mzima.net [67.199.136.182]
     14   132 ms   129 ms     *     te2-3.aa.atl.coloat.com [206.220.172.6]
     15    59 ms    41 ms    43 ms  ae1-213.atl11.ip4.tinet.net [173.241.130.53]
     16     *        *      140 ms  total-server-solutions-gw.ip4.tinet.net [173.241.130.54]
     17     *        *      122 ms  ae1-213.atl11.ip4.tinet.net [173.241.130.53]
     18     *        *        *     Request timed out.
     19   198 ms     *      204 ms  ae1-213.atl11.ip4.tinet.net [173.241.130.53]
     20     *        *      332 ms  total-server-solutions-gw.ip4.tinet.net [173.241.130.54]
     21     *        *        *     Request timed out.
     22     *        *      490 ms  total-server-solutions-gw.ip4.tinet.net [173.241.130.54]
     23     *        *        *     Request timed out.
     24     *        *        *     Request timed out.
     25     *      455 ms   439 ms  ae1-213.atl11.ip4.tinet.net [173.241.130.53]
     26  2719 ms     *       31 ms  static-X-X-X-X.nocdirect.com [X.X.X.X]
    This needs to be fixed, surely, but step off the JPC-sucks bus first.
    Place blame* where it belongs.

    * Even then, it can be hard to track down troublesome routers when the problem is intermittent.
    So it's still hard to "blame" anybody, assuming they're doing their jobs.


    .
    .
    Last edited by kpmedia; 04-03-2012 at 02:55 AM.
      0 Not allowed!

  22. #47
    tested with just-ping.com
    100% packet lost
    69.73.145.202


    Location Result min. rrt avg. rrt max. rrt IP
    Singapore, Singapore: Packets lost (100%) 69.73.145.202
    Amsterdam2, Netherlands: Packets lost (100%) 69.73.145.202
    Florida, U.S.A.: Packets lost (100%) 69.73.145.202
    Amsterdam3, Netherlands: Packets lost (100%) 69.73.145.202
    Hong Kong, China: Packets lost (100%) 69.73.145.202
    Sydney, Australia: Packets lost (100%) 69.73.145.202
    München, Germany: Packets lost (100%) 69.73.145.202
    Cologne, Germany: Packets lost (100%) 69.73.145.202
    New York, U.S.A.: Packets lost (100%) 69.73.145.202
    Stockholm, Sweden: Packets lost (100%) 69.73.145.202
    Santa Clara, U.S.A.: Packets lost (100%) 69.73.145.202
    Vancouver, Canada: Packets lost (100%) 69.73.145.202
    London, United Kingdom: Packets lost (100%) 69.73.145.202
    Madrid, Spain: Packets lost (100%) 69.73.145.202
    Padova, Italy: Packets lost (100%) 69.73.145.202
    Austin, U.S.A.: Packets lost (100%) 69.73.145.202
    Amsterdam, Netherlands: Packets lost (100%) 69.73.145.202
    Paris, France: Packets lost (100%) 69.73.145.202
    Shanghai, China: Packets lost (100%) 69.73.145.202
    Melbourne, Australia: Packets lost (100%) 69.73.145.202
    Copenhagen, Denmark: Checkpoint temporarily not available - - - -
    Lille, France: Packets lost (100%) 69.73.145.202
    San Francisco, U.S.A.: Packets lost (100%) 69.73.145.202
    Zurich, Switzerland: Packets lost (100%) 69.73.145.202
    Mumbai, India: Packets lost (100%) 69.73.145.202
    Chicago, U.S.A.: Packets lost (100%) 69.73.145.202
    Nagano, Japan: Packets lost (100%) 69.73.145.202
    Haifa, Israel: Packets lost (100%) 69.73.145.202
    Auckland, New Zealand: Packets lost (100%) 69.73.145.202
    Antwerp, Belgium: Packets lost (100%) 69.73.145.202
    Groningen, Netherlands: Packets lost (100%) 69.73.145.202
    Moscow, Russia: Packets lost (100%) 69.73.145.202
    Dublin, Ireland: Packets lost (100%) 69.73.145.202
    Oslo, Norway: Packets lost (100%) 69.73.145.202
    Kharkov, Ukraine: Packets lost (100%) 69.73.145.202
    Manchester, United Kingdom: Packets lost (100%) 69.73.145.202
    Vilnius, Lithuania: Packets lost (100%) 69.73.145.202
    Bucharest, Romania: Packets lost (100%) 69.73.145.202
    Bangkok, Thailand: Packets lost (100%) 69.73.145.202
    Kuala Lumpur, Malaysia: Packets lost (100%) 69.73.145.202
    Cape Town, South Africa: Packets lost (100%) 69.73.145.202
    Glasgow, United Kingdom: Packets lost (100%) 69.73.145.202
    Lisbon, Portugal: Packets lost (100%) 69.73.145.202
    Chicago, U.S.A.: Packets lost (100%) 69.73.145.202
    Dallas, U.S.A.: Packets lost (100%) 69.73.145.202
    Cairo, Egypt: Packets lost (100%) 69.73.145.202
    Amsterdam1, Netherlands: Packets lost (100%) 69.73.145.202
    Buenos Aires, Argentina: Packets lost (100%) 69.73.145.202
    Istanbul, Turkey: Packets lost (100%) 69.73.145.202
    Gdansk, Poland: Packets lost (100%) 69.73.145.202
    Beijing, China: Packets lost (100%) 69.73.145.202
    Belgrade, Serbia: Packets lost (100%) 69.73.145.202
    Toronto, Canada: Packets lost (100%) 69.73.145.202
    Novosibirsk, Russia: Packets lost (100%) 69.73.145.202
    Athens, Greece: Packets lost (100%) 69.73.145.202
    Frankfurt, Germany: Packets lost (100%) 69.73.145.202
    Sofia, Bulgaria: Packets lost (100%) 69.73.145.202
    Budapest, Hungary: Packets lost (100%) 69.73.145.202
    Sao Paulo, Brazil: Packets lost (100%) 69.73.145.202
      0 Not allowed!

  23. #48
    again, all servers down
      0 Not allowed!

  24. #49
    its down again !
      0 Not allowed!

  25. #50
    Join Date
    Jun 2011
    Posts
    76
    everything seems to be fine now
      0 Not allowed!

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