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Thread: Kayako

  1. #1
    Join Date
    Mar 2004
    Location
    Singapore
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    Kayako

    I like the Kayako layout. Any other similar software but without the hefty price tag?

  2. #2
    Support Trio: www.supporttrio.com

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    Perl Desk: www.perldesk.com

  3. #3
    SitePanel2: http://sitepanel2.com/

    I was planning on using this and bought a license, started to play with it but never launched it, then I bought another hosting company that already had Kayako up and running so I am sitting on an unused license of SitePanel2.

    If you like the way it looks PM me and I will contact Morgan (the creator) and see if he minds me selling you the liscense.

  4. #4
    Join Date
    Feb 2002
    Location
    San Diego CA
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    I think that Kayako is not too overpriced IMHO.
    knowledgebase.net pricing is what I will define as 'hefty price tag'.

    There is a Kayako clone I saw a while back.
    http://www.dvrtechnologies.com
    Check it out. That is definitely within your budget.
    What you can do with Cpanel ------------------> |||||
    What you can do with Cpanel XP+CpanelAPP -------> ||||||||||||||||||||||||||||||||||||||||

    Your competitors are cashing in with Cpanel XP & CpanelAPP, are you?

  5. #5
    Join Date
    Jul 2002
    Location
    Kuwait
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    dvrtechnologies's doesn't have a feature list at their website?

    seems nice but the site is design is awful
    Bashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
    Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar

    Twitter: Bashar Al-Abdulhadi

  6. #6
    I didn't see a price so you know it has to be expensive.....I would say a *little* overkill for the average host.

  7. #7
    Join Date
    Feb 2002
    Location
    San Diego CA
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    Says who?

    $19.95 - Helpdesk Lite Yearly License
    2 Departments, 2 Users, 50 Knowledgebase Articles, 50 Troubleshooters, 15 Downloads, Unlimited Tickets, licensed yearly, renew license after each year.

    $16.95 - Helpdesk Monthly Hosted License
    Unlimited, no restrictions on product. Guarnanteed online support when your site is not. Entire helpdesk is hosted on our managed servers. We apply all upgrades/patches free of charge.

    $34.95 - Helpdesk Full Yearly License
    No restrictions on product, you pay for licenses on yearly terms, at the end of each year you renew your license.

    $69.95 - Helpdesk Owned License
    No licensing restrictions, you own the product, no required renewals
    And Bashar, come onnnn.... their design is pretty decent I say.

    Originally posted by billy79
    I didn't see a price so you know it has to be expensive.....
    What you can do with Cpanel ------------------> |||||
    What you can do with Cpanel XP+CpanelAPP -------> ||||||||||||||||||||||||||||||||||||||||

    Your competitors are cashing in with Cpanel XP & CpanelAPP, are you?

  8. #8
    Join Date
    Jul 2002
    Location
    Kuwait
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    dunno i dont find it user friendly... maybe needs better sections or readable pages etc..
    Bashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
    Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar

    Twitter: Bashar Al-Abdulhadi

  9. #9
    Originally posted by billy79
    I didn't see a price so you know it has to be expensive.....I would say a *little* overkill for the average host.
    My mistake I was talking about other site that you spoke of: knowledgebase.net

  10. #10
    Join Date
    Feb 2002
    Location
    San Diego CA
    Posts
    1,478
    They do.....sort of...

    For the owned edition,
    http://knowledgebase.net/products/roi.asp
    It is a calculator to calculate the ROI.

    For the hosted edition,
    http://knowledgebase.net/products/hosted/pricing.html
    Starting at $4,080.
    Definitely not for the faint of heart.


    Can anybody here PLEASE explain their 'arms and legs' pricing???
    I seriously don't get it.

    Originally posted by billy79
    My mistake I was talking about other site that you spoke of: knowledgebase.net
    What you can do with Cpanel ------------------> |||||
    What you can do with Cpanel XP+CpanelAPP -------> ||||||||||||||||||||||||||||||||||||||||

    Your competitors are cashing in with Cpanel XP & CpanelAPP, are you?

  11. #11
    Join Date
    Mar 2004
    Location
    Singapore
    Posts
    6,990
    Kayako still seems the best, pricing is ok except for the yearly upgrade fees, anyone knows whats that? What if I do not upgrade?

  12. #12
    Join Date
    Aug 2004
    Location
    Earth
    Posts
    8,154
    Originally posted by boonchuan
    Kayako still seems the best, pricing is ok except for the yearly upgrade fees, anyone knows whats that? What if I do not upgrade?
    If you do not pay the upgrade fees, you will not be able to update the script after your upgrade period expires. If you want to stay up-to-date with their software, you have to pay the yearly upgrade fees

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