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05-18-2010, 06:52 AM #1Web Hosting Evangelist
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Horde webmail giving error while sending mai
Horde webmail giving is error while sending mail.
There was an error sending your message: Failed to add recipient: test@test.net [SMTP: Invalid response code received from server (code: 550, response: Verification failed for <www.example.com@example.com> No Such User Here Sender verify failed)]
1 thing i have noticed which is : <www.example.com@example.com>
While i have logged in using info@examlpe.com mail id then why this mail id <www.example.com@example.com> is showing in horde webmail
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05-18-2010, 09:29 AM #2Web Hosting Master
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How are you logging into webmail? Are you going through cPanel and then clicking the webmail link, or are you opening webmail directly? When you do log into webmail, do you enter a full email address as the username or just your cPanel username? (Entering just the cPanel username to access webmail can cause behavior like this...)
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05-18-2010, 09:33 AM #3Web Hosting Evangelist
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http://mysite.com/wemail
giving here full email address
And we are not using default email address.
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05-18-2010, 09:36 AM #4Web Hosting Master
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Just for curiosity, what happens if you try to send the same email via RoundCube or SquirrelMail? Does it also bounce back with sender verification failed?
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05-18-2010, 09:38 AM #5Web Hosting Evangelist
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No, It works fine without any issue
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05-18-2010, 09:42 AM #6Web Hosting Master
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Log into Horde, click on Options at the top, Personal Information. Does everything look correct there? We're trying to find where the www.example.com@example.com address is coming from.
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05-18-2010, 09:54 AM #7Web Hosting Evangelist
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Looked at
there is info@examlpe.com
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05-18-2010, 10:09 AM #8Web Hosting Evangelist
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Oh yes, I have asked to our host & they found this thing as wrote by Patrick
It turns out that the From address that you set in Horde was causing the problem. It's now been set to:
info@example.com
Everything should be fine now.
Thanks Patrick for giving right solution to this
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