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Thread: WHMCS Upgrade
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03-24-2010, 08:50 PM #1WHT Addict
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WHMCS Upgrade
Hey,
I have a problem with the WHMCS Upgrade. I went through the steps and everything. And deleted the Install folder after. It still says
Down for Maintenance
An upgrade is currently in progress... Please come back soon...
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03-24-2010, 08:52 PM #2AKA "Faze"
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Login to the admin area and do this:
Setup - General Settings - General - Un-check "Maintenance Mode"
Let me know if that works...FazeWire Web Services.
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03-24-2010, 09:01 PM #3Web Hosting Master
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03-24-2010, 09:02 PM #4WHT Addict
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I can't login to Admin.
I keep getting:
Down for Maintenance
An upgrade is currently in progress... Please come back soon...
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03-24-2010, 09:03 PM #5Web Hosting Master
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03-24-2010, 09:04 PM #6Web Hosting Master
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I went to your site and it's having an issue connecting to the DB so it has to be what i mentioned.
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03-25-2010, 02:25 AM #7Web Hosting Master
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Do you have a backup.
Please check you configuration.php
Did you overwite your configuration.php with a new file ?Webuzo - Multi user control panel supporting Apache, NGinx, MySQL, MariaDB, Percona, LiteSpeed, Varnish, WordPress, etc.
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03-25-2010, 02:28 AM #8Web Hosting Master
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03-25-2010, 05:01 AM #9Web Hosting Master
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It's caused by the php files and the database versions not matching. Usually a re-upload of the php files resolves this error.
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03-26-2010, 06:10 PM #10WHT Addict
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Please make sure your configuration files for your current WHMCS setup is correct. This could be the critical part when upgrading.
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04-07-2010, 07:29 PM #11WHT Addict
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The configuration files are set.
Install folder is removed.
Everything instruction in the installation was followed but it still says
Down for Maintenance
An upgrade is currently in progress... Please come back soon...
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04-07-2010, 07:37 PM #12Web Hosting Master
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04-07-2010, 07:41 PM #13WHT Addict
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No, I downgraded before. Then I tried the upgrade again today.
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04-07-2010, 07:53 PM #14Web Hosting Master
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You can't downgrade WHMCS, the Databases don't work that way, Once you upgrade WHMCS and the databases have been updated then your stuck with that version unless you completely reinstall it, You need to move back to the version that you had installed with the DB Files, If you try to downgrade to a previous version you will get that error every single time, So if you was running V4.2.x and downgraded to 4.1.x then you would receive that error, You need to put 4.2.x back on the web server and upgrade to a new version that was released.
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04-07-2010, 07:56 PM #15WHT Addict
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04-07-2010, 08:01 PM #16Web Hosting Master
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When you are running the upgrade/downgrade installer is it shooting out any errors when its upgrading? Because it could possibly be that it's not updating your database to the new version. Trying reupping V4.1.1 and then upgrading to V4.2.1 and when upgrading look for any errors (if any) when running the installer.
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04-07-2010, 08:03 PM #17WHT Addict
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No errors are shot out at all during installation. Also,I just checked the database and looked at the tblconfiguration table. It says that I am running Version 4.1.2. The only problem is that it still showing that the installation is in progress.
Last edited by Andre C; 04-07-2010 at 08:08 PM.
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04-07-2010, 08:13 PM #18Web Hosting Master
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Hmm, Seems like a big issue then (Or one of those right under your nose issues), Have you tried contacting WHMCS directly? Try repairing your databases one or several of them might be corrupted.
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04-07-2010, 08:15 PM #19WHT Addict
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I did contact them like 3 hours ago. Still waiting for their reply...
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04-07-2010, 08:15 PM #20Web Hosting Master
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If you continue to have issues, I might would order WHMCS's installation service. I would assume they would troubleshoot all upgrading issues during the upgrade.
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04-07-2010, 08:24 PM #21Web Hosting Master
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WHMCS has a upgrade service for 19.95$, you could probably find someone that would do it for cheaper but with WHMCS doing it you know that it get's fixed, I don't recommend hiring 3rd party to handle your sensitive data anyways.
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04-07-2010, 08:40 PM #22WHT Addict
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Thanks for all your help everyone. I appreciate it much. I was able to fix the problem but deleted EVERY single file in the WHMCS folder except for the configuration.php. Then I went and did a complete upload of everything except the /install/ folder.
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04-07-2010, 09:19 PM #23Web Hosting Master
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04-07-2010, 09:22 PM #24WHT Addict
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