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01-16-2004, 03:11 AM #1Web Hosting Master
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- Jan 2003
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- 674
Need to use my credit card for upgrade payment, no SSL, will it be safe?
Hello all,
I signed up e-insites, and I plan to upgrade through there control panel cwipanel. Problem is I noticed they require me the whole credit card number and CW2 numbers, is this safe?
I asked them about this and they said that due to how the control panel was made, this is not possible....
What do you guys think?
Scout
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01-16-2004, 03:22 AM #2Hosting Specialist
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- Dec 2003
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- Boston, MA
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- 608
without SSL, Ouch!!! I would call them and give the numbers over the phone before I typed anything in an unsecured area.
Axcelx Technologies - James
Boston Colocation | Boston VPS
Massachusetts Server Colocation, Dedicated Servers & VPS
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01-16-2004, 03:31 AM #3Blue, Furry and Comfortable
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- Aug 2003
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- Vancouver, BC
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- 1,894
The fact that you are asking means you shouldn't. If you don't feel safe then don't use that option to purchase. Fax it or phone it in.
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01-16-2004, 03:37 AM #4Web Hosting Master
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- Feb 2003
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- Kuala Lumpur, Malaysia
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Even with SSL, some people think that it is insecured. A business without SSL, its BS. I won't even try it.
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01-16-2004, 03:56 AM #5WHT Addict
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- Sep 2002
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- Pittsburgh, PA U.S.A.
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Absolutely Not Safe!
Good luck,
Scott~Scott Bannon
BanProNET - A Different Kind Of Network - Affiliate Program
7 Locations On 3 Continents | Building Today With Thinking For Tomorrow
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01-16-2004, 04:11 AM #6Web Hosting Master
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- Nov 2003
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- United States
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I would not try it at all. Like UltraUnixNET stated, a business without SSL is BS.
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01-16-2004, 04:39 AM #7Junior Guru
- Join Date
- May 2002
- Posts
- 207
Hey Scout,
We have another place to do this. Log in at https://www.e-insites.com/support/
We have not made the control panel SSL ready as yet. We will have certs installed on the panel this week.
Regards,Alvin Slocombe
E-Insites - "Web services, simplified."
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01-16-2004, 04:59 AM #8Web Hosting Master
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- Jan 2003
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- 674
Where? I only update in billing information and ticket support...
and you mean you already set that up on the control panel knowing its not secure? what if someone who has no Exp, logs in and signs up?
I know occurences like these are rare, but man it can kill!
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01-16-2004, 05:05 AM #9Junior Guru
- Join Date
- May 2002
- Posts
- 207
We did our panel much like CPanel, on non standard ports, and with no billing stuff on it. It will work with SSL and always could, it just has not had a certificate installed on it as yet. The certs will be installed by Monday.
If someone knew your username and password to be able to log in, then there just having an SSL cert on the site would not matter since they have the username and password. The only way to log in is with these usernames and passwords. We store those on servers that are not public servers and only seen on our internal network.Alvin Slocombe
E-Insites - "Web services, simplified."
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01-16-2004, 05:05 AM #10Junior Guru
- Join Date
- May 2002
- Posts
- 207
Oh, whoops forgot to reply about the renew account link. Apparently it is not on that site, so wait until Monday for the certs to be installed. They may be done by tomorrow as well. I will let you know.
Alvin Slocombe
E-Insites - "Web services, simplified."
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01-16-2004, 05:10 AM #11Web Hosting Master
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- Jan 2003
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- 674
Well, I submitted my credit card info onto your secured trouble ticket through the billing department, please check. thanks..
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01-16-2004, 01:37 PM #12Web Hosting Guru
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- Apr 2003
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- Las Vegas, NV -- USA
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- 296
Re: Need to use my credit card for upgrade payment, no SSL, will it be safe?
Originally posted by Scout
Hello all,
I signed up e-insites, and I plan to upgrade through there control panel cwipanel. Problem is I noticed they require me the whole credit card number and CW2 numbers, is this safe?
I asked them about this and they said that due to how the control panel was made, this is not possible....
What do you guys think?
Scout
Not only is it not safe, it is against VISA and MasterCard regulations for them to be accepting card information in this manner. If they are too cheap to buy an SSL certificate, I doubt very much they have any other security measures in place.
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01-16-2004, 06:28 PM #13Junior Guru
- Join Date
- May 2002
- Posts
- 207
Hi Steve,
When did this post become about us being cheap. That was certainly uncalled for. We have over 20 SSL certs for our sites and servers. It was just that the control panel for resellers mistakenly had billing stuff integrated before we had the SSL installed on the control panel sites for resellers. Also if you actually read the post you would see that we contacted the customer and replied to them and let them know it would be solved, so the post needed no more input.Alvin Slocombe
E-Insites - "Web services, simplified."
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01-16-2004, 07:00 PM #14Web Hosting Guru
- Join Date
- Apr 2003
- Location
- Las Vegas, NV -- USA
- Posts
- 296
Originally posted by alfturtle
When did this post become about us being cheap. That was certainly uncalled for.
Anyway, sorry for the reference to cheap.
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01-16-2004, 10:29 PM #15Web Hosting Master
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- Jan 2003
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- 674
Hi alfturtle, your support still insisted that I go to the control panel to upgrade my account, can you please check on that? Coz I really need more IP's by monday ASAP...
thanks
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01-16-2004, 10:31 PM #16Disabled
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- Nov 2002
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- ON, Canada
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- 290
I agree, no SSL, not safe to provide your Credit Card #.
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01-16-2004, 11:13 PM #17Web Hosting Master
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- Mar 2002
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- In My Own World
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- 973
Originally posted by ScottBannon
Absolutely Not Safe!
Good luck,
Scott
Why would someone think of doing billing without SSL?
Tracy Phillips
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01-19-2004, 10:05 PM #18Junior Guru
- Join Date
- May 2002
- Posts
- 207
Hey Scout,
Email me at alvin@e-insites.com, with your resellerId and I will give you the secure link for your account.Alvin Slocombe
E-Insites - "Web services, simplified."
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01-19-2004, 10:48 PM #19
I agree:
If you're asking, then most definitely NO, do NOT post your credit card number on that specific site.
There's no rules too strict when dealing with CC information. CC theft is no laughing matter, not at all.Tom Whiting, WHMCS Guru extraordinaire
Linux problems? WHMCS Problems? Give me a shout
Check out my WHMCS Addons
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01-19-2004, 11:05 PM #20Web Hosting Master
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- Nov 2003
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- on the 'net
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- 1,187
I think it's ridiculous that your hosting company would even think of asking for CC info on a non-secure page. Even if they intend to "install SSL by Monday". They never, ever should have allowed that form into the wild without SSL!
I agree with another poster - if they do this, what else do they do with your personal information?Current Project:
See behind the scenes photos from Movie, TV and Music Video shoots, taken by the filmcrews themselves! - CrewPix.com ...we do web hosting too.
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01-21-2004, 07:29 PM #21Junior Guru
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- May 2002
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- 207
We never asked for the information without SSL. As I mentioned before they all sign up via SSL, and no one has had to renew before, and it was an oversight that the SSL was not on the panel for those who wanted to renew.
We dealt with this with the client, and this has been blowed up to be something that it is not.Alvin Slocombe
E-Insites - "Web services, simplified."