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Thread: Hostmist? Anyone?
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07-29-2011, 03:20 AM #1New Member
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Hostmist? Anyone?
Hey guys, I wonder if anyone has face the issue to load HostMist client area page? I tried to load that page, to login and raise support ticket but couldn't load the page for 3 days.
Btw, I raised a ticket regarding refund issue and have been promised to organize a refund by them but have not heard back from them after 3 days.
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07-29-2011, 03:44 AM #2Web Hosting Master
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Matt is quite active on this board, lets see if I can point him here
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07-29-2011, 03:55 AM #3Web Hosting Master
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Our client area got hit with a DOS attack so we moved it offsite. You can use http://clients.hostmist.com for now until we move it back.
If you were requested a refund and did not receive it, send me a PM with the ticket # and I'll look into it.Nothing here right now.
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07-29-2011, 04:17 AM #4New Member
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Hey Matt, thanks for replying to me.
Actually I just wonder why I cant load the client area page and now the problem has fixed.
As for the refund, the ticket no. is Ticket #472105. I guess the support is still working on that.
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07-29-2011, 04:20 AM #5Web Hosting Master
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Ok, your refund should be processed now. I do apoligize for the delay. Feel free to let me know if you have any more issues.
Nothing here right now.
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07-29-2011, 04:37 AM #6New Member
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Yes. It has been done in time.
I've to clarify that I requested for refund due to some personal issues.
I've received a great support from HostMist and Matt and I look forward to do business with HostMist in the future. Thank you.
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10-14-2011, 10:17 AM #7New Member
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- Jun 2011
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i've just placed an order from HostMist. and I've already submitted two tickets if what's the status of my order. and no response yet after two hours? is anyone from Hostmist around here?
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10-14-2011, 10:22 AM #8Junior Guru
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themongols, you would not expect it in 2 hours unless they have specific SLA in their terms and conditions.
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10-14-2011, 10:45 AM #9New Member
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oh, i'll just wait then.....
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10-14-2011, 10:53 AM #10Aspiring Evangelist
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10-15-2011, 01:50 AM #11Newbie
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- Oct 2011
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just got my account activated under HostMist. thanks matt!
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