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  1. #1
    Join Date
    Sep 2012
    Location
    NYC
    Posts
    44

    Exclamation Hurricane Sandy - Outages NY/NJ/CT

    75 Broad Street - Going Down
    The flooding has submerged and destroyed the site's diesel pumps and is preventing fuel from being pumped to the generators on the mezzanine level. The available fuel reserves on the mezzanine level are estimated to support customer loads for approximately 5-7 hours. Once this fuel supply has been exhausted the generator will no longer be able to sustain operation and critical customer power loads will be lost.

  2. #2
    Join Date
    Mar 2010
    Posts
    1,154
    Geez, really astonishing what this storm is doing to those cities. How is flooding to the building itself?

  3. #3
    Join Date
    Sep 2012
    Location
    NYC
    Posts
    44
    33 Whitehall - Cogent is Down

  4. #4
    Join Date
    Sep 2012
    Location
    NYC
    Posts
    44
    nLayer link is down at 882 3rd Ave.

  5. #5
    Voxel/Internap are down at 111 8th Avenue

  6. #6
    Join Date
    Mar 2004
    Location
    New Jersey
    Posts
    798
    Quote Originally Posted by voip_expert View Post
    nLayer link is down at 882 3rd Ave.
    ezzi.net is also in that facility, I believe. Anyone heard their situation there? I saw some boxes there come back a short time ago, then they dropped off again after about 20-30 minutes.

  7. #7
    Join Date
    Sep 2012
    Location
    NYC
    Posts
    44
    Quote Originally Posted by JonBiloh View Post
    Voxel/Internap are down at 111 8th Avenue
    Our uplink still up with them and performing very good!

  8. #8
    Join Date
    Sep 2012
    Location
    NYC
    Posts
    44
    Quote Originally Posted by serversphere View Post
    ezzi.net is also in that facility, I believe. Anyone heard their situation there? I saw some boxes there come back a short time ago, then they dropped off again after about 20-30 minutes.
    Facility it self is up, and all operational so far XO and nLayer only have they circuits down there, Cogent, Verizon are just fine.

  9. #9
    Quote Originally Posted by JonBiloh View Post
    Voxel/Internap are down at 111 8th Avenue
    Is this the LGA6 facility?

  10. #10
    Quote Originally Posted by R1CH View Post
    Is this the LGA6 facility?
    Yes, LGA6. I believe it is fed by LGA11.

  11. #11
    Join Date
    Jul 2001
    Location
    Somewhere you're not
    Posts
    239
    I can confirm my server with Voxel/Internap is down at LGA6 is offline. That's at 111 8th Avenue.

  12. #12
    Ah, guess that explains it. Got the warning emails about LGA11, but our box is at LGA6.

  13. #13
    Join Date
    Jul 2001
    Location
    Somewhere you're not
    Posts
    239
    I did too and was thinking "wow, glad I'm not in LGA11!" And then...mine went down! Good to see I'm not the only one, thanks for posting here guys.

    Hopefully we hear from Internap soon. I'm not going to bother them because I'm sure they know there's a problem!

  14. #14
    Join Date
    Sep 2012
    Location
    NYC
    Posts
    44
    Voxel in 7 Teleport operational just fine.

  15. #15
    Join Date
    Jul 2011
    Posts
    501
    Here is more insight information about Internap NY:

    InterNAP is reporting that utility power is no longer available to our NYC location and it has been successfully transferred to generators, keeping all services online.
    InterNAP should have enough on-site fuel for multiple days, and refueling contracts to provide more as necessary.
    InterNAP reports that the facility itself has 60+ hours of fuel but that the basement is now flooded, preventing it from being pumped up to the generators. The site can sustain power for another 4-6 hours on the fuel currently available, they say. It is possible that waters will recede by then. We have posted an event to all NYC customers with all the details available.
    o real whoops so far -- InterNAP seems to be handling things as well as they can and I haven't seen them making mistakes with this in the last 24 hours. I just hope that the flood waters abate quickly in order to minimize downtime. Power outages aren't the end of the world as long as there's minimal corruption -- mostly a nuisance.

    This is from NFoServers FB page.

  16. #16
    Join Date
    Sep 2012
    Location
    NYC
    Posts
    44
    Cogent have gone down at 12:03:42 AM at 882 3rd Ave.

  17. #17
    Join Date
    Sep 2011
    Location
    New York
    Posts
    313
    Quote Originally Posted by JonBiloh View Post
    Voxel/Internap are down at 111 8th Avenue
    Good thing I went with my home town vs NYC
    Last edited by VSNX-Nick; 10-30-2012 at 12:20 AM.

  18. #18
    Join Date
    Feb 2006
    Location
    New York, NY
    Posts
    706
    We're in InterNAP NYM008 (111 8th - 10th Floor), all our gear is still up at this time.

  19. #19
    Join Date
    Sep 2010
    Posts
    407
    The Voxel issues are being caused by a power issue in XO's suite in 111 8th.

  20. #20
    Join Date
    Feb 2002
    Location
    New York, NY
    Posts
    4,618
    Quote Originally Posted by voip_expert View Post
    Our uplink still up with them and performing very good!
    Our Voxel link has been up the whole time as well. We go through their LGA3 gear at 111 8th.

  21. #21
    Join Date
    Dec 2001
    Location
    127.0.0.1
    Posts
    3,642
    Datagram is down too (33 Whitehall - not Cogent)

  22. #22
    Join Date
    Sep 2010
    Posts
    407
    121 Varick has lost power - generator exhaust backing up.

  23. #23
    Join Date
    May 2008
    Location
    Texas
    Posts
    188
    LGA4 (121 Varick St) is done with no ETA

    https://support.steadfast.net/News/N...6-power-outage

  24. #24

    Voxel sites

    Could we get a location code for Voxel sites tacked into the top of this thread where the addresses are showing? And is anyone else unable to access their ubersmith control panels right now?

  25. #25

    Voxel Call

    I got a hold of someone at Internap/Voxel. They said there was an electrical panel issue at the LGA8/LGA9 facility. It should be up within hours. LGA11 does not have a good forecast at this time. Ubersmith is in LGA8/LGA9 and they are trying to relocate it.

    Edit: Voxel/Internap at 111 8th Avenue is LGA8/LGA9

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