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10-30-2003, 12:21 PM #1Web Hosting Guru
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Spam Mail workaround (abuse, postamser etc)
From company (A) I got box (B).
I intend to register resellers (C).
Each reseller can register his own customers (D).
Customers can spamming.
Spam can be putted to stop-list engines (spamcop etc.).
Engines can send complains to ...
So my questions:
What I need to setup on my box (B) to recieve complains and make proper actions.
Maybe also my resellers (C) can setup by their own something to cacth complains?
Please, advice...
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10-30-2003, 04:35 PM #2Web Hosting Master
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Well that's hard to read.
simply ensure abuse@ and postmaster@ each of the domains forwards to you, you could do abuse to your resellers but I suggest postmaster stays with you (admin@ and root@ are also good candidates to start with forwarding)
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10-30-2003, 04:49 PM #3Web Hosting Guru
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I.e. if my server named domain.com I need to setup abuse@domainn.com, postmaster@domain.com, admin@domain.com and root@domain.com.
Will it be enough ?
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10-30-2003, 04:58 PM #4Web Hosting Master
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check /etc/aliases, exim at least (most likely qmail and a bunch of others) uses that file.
Yes i would imagine that would be fine, i email to abuse@ copied to postmaster@ for any spam reports
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10-30-2003, 05:06 PM #5Web Hosting Guru
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>> check /etc/aliases, exim at least (most likely qmail and a bunch of others) uses that file.
for what purposes should I check this file?
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10-30-2003, 06:03 PM #6Web Hosting Master
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You don't need to 'setup' abuse@ etc, depending on your control panel etc, /etc/aliases could well do it for you.
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10-31-2003, 03:54 AM #7Web Hosting Guru
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ok, understood
will try to find it in the CPanel
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10-31-2003, 06:09 AM #8Retired Moderator
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If you are using Cpanel, you don't have to do anything. By default, all emails sent to non-existent accounts (i.e without a pop3 created or a forwarder) are routed to the main account. i.e. if your user name is alexat, it will be sent to alexat@yourdomain.com
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10-31-2003, 07:20 AM #9Web Hosting Guru
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We talked about root but not any reseller account.
Root has no account at all.
Or I can not find it
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10-31-2003, 09:09 AM #10Retired Moderator
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There is. Root on Cpanel however is disabled by default in the exim config. So what you need to do is to forward emails sent to root to another email account.
Step 1:
Login to WHM
Step 2:
Click on "Change System Mail Preferences" (under "server setup")
Step 3:
The first blank is for emails sent to root. Just enter an email and save it.••• Like us on Facebook to qualify for discounts! •••
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10-31-2003, 09:10 AM #11Web Hosting Guru
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ok, thank you!