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Thread: Wired Tree down [new issue]
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01-06-2012, 08:56 PM #1Newbie
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- Dec 2010
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Wired Tree down [new issue]
I am currently having problems connecting, to Grove too.
Servers are responsive to ping and simple HTML websites load fine, but cannot reach websites utilizing databases, including cPanel.
Will be reporting in Grove as soon as I can get in...
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01-06-2012, 08:58 PM #2Junior Guru Wannabe
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- Jul 2006
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wiredtree.com is loading very slowly and I cannot go to any of my sites or login to grove
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01-06-2012, 08:59 PM #3Newbie
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- Dec 2010
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I lied about the HTML websites, may have been cached on my browser. Cannot access. Email connections (IMAP) also down.
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01-06-2012, 09:03 PM #4WHT Addict
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- Jul 2007
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We're also unable to connect to WT and our server is also unreachable .... we're on West Coast of US, btw .... if that helps.
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01-06-2012, 09:03 PM #5Web Hosting Master
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Same here, server down, all sites offline, can't access grove panel.
http://www.downforeveryoneorjustme.c....wiredtree.com
It's not just you! http://grove.wiredtree.com looks down from here.
Oddly enough I can access WHM, and it shows all services up.Last edited by PCplayground; 01-06-2012 at 09:07 PM.
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01-06-2012, 09:06 PM #6Web Hosting Master
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- Sep 2005
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Seems like it might be a network issue -- I'm getting huge packet loss.
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01-06-2012, 09:09 PM #7
Split this to it's own thread from an older issue.
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01-06-2012, 09:10 PM #8Dungeon Monster
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- May 2008
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- Northern, Michigan
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I don't appear to be able to access WiredTree at my location I pasted a Traceroute below.
Last login: Sun Jan 1 02:44:41 on console
h-174-39-182-105:~ christophermiller$ traceroute wiredtree.com
traceroute to wiredtree.com (173.199.135.128), 64 hops max, 52 byte packets
1 64.sub-66-174-160.myvzw.com (66.174.160.64) 146.427 ms 379.266 ms 239.312 ms
2 h-75-116-227-36 (75.116.227.36) 579.578 ms 210.878 ms 488.798 ms
3 h-75-116-227-51 (75.116.227.51) 223.633 ms 756.464 ms 180.944 ms
4 h-75-116-227-2 (75.116.227.2) 269.385 ms 181.973 ms 244.194 ms
5 209.97.111.139 (209.97.111.139) 257.542 ms 285.993 ms 226.516 ms
6 209.97.111.143 (209.97.111.143) 335.366 ms 197.054 ms 251.429 ms
7 so-7-1-1.edge6.chicago1.level3.net (4.71.242.21) 258.881 ms 222.745 ms 295.196 ms
8 ae-31-51.ebr1.chicago1.level3.net (4.69.138.30) 284.760 ms
ae-32-52.ebr2.chicago1.level3.net (4.69.138.62) 379.158 ms
ae-31-51.ebr1.chicago1.level3.net (4.69.138.30) 214.748 ms
9 ae-5-5.ebr2.chicago2.level3.net (4.69.140.194) 432.844 ms 260.677 ms
ae-6-6.ebr1.chicago2.level3.net (4.69.140.190) 261.336 ms
10 ae-2-52.edge4.chicago2.level3.net (4.69.138.167) 179.706 ms
ae-1-51.edge4.chicago2.level3.net (4.69.138.135) 260.965 ms 259.630 ms
11 * wiredtree.edge4.chicago2.level3.net (4.28.68.14) 203.300 ms 184.660 ms
12 * * *
13 * * *
14 * * *
15 173.199.135.128 (173.199.135.128) 229.620 ms 194.572 ms 189.133 ms
h-174-39-182-105:~ christophermiller$
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01-06-2012, 09:13 PM #9Web Hosting Master
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Well, I just received a number of emails complaining about how slow things are running, and I haven't been able to access any of my sites. So sounds like there may be some network issues.
However, I can browse WHM like it's nothing, there's no hangtime or anything abnormal... except the load averages are lower than I've ever seen.
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01-06-2012, 09:13 PM #10WHT Addict
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Wiredtree.com is reachable for us now, Grove and our server are not.
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01-06-2012, 09:14 PM #11Web Hosting Evangelist
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Looks like the phones are overloaded as well, can't get through.
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01-06-2012, 09:15 PM #12Web Hosting Master
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We are aware and are working on it. No need to call.
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01-06-2012, 09:16 PM #13Aspiring Evangelist
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not loading at all for me
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01-06-2012, 09:18 PM #14Junior Guru Wannabe
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01-06-2012, 09:19 PM #15Web Hosting Evangelist
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What if I was actually calling for another reason?
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01-06-2012, 09:20 PM #16Aspiring Evangelist
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Guess that you'll need to wait until this problem is solved. They all must be busy trying to fix this.
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01-06-2012, 09:24 PM #17Junior Guru Wannabe
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- Nov 2002
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I just got some "server up" alerts from Pingdom. I hope the network is on its way back.
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01-06-2012, 09:30 PM #18Web Hosting Master
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Almost seems like it's a problem related to port 80, if such a thing is possible. I've been able to receive emails through the server, access WHM, FTP, and SSH.
The only thing I can't access is the actual websites.
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01-06-2012, 09:33 PM #19Aspiring Evangelist
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when was the last downtime of wiredtree and how much time it took them to get back?
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01-06-2012, 09:36 PM #20
Some servers seem to be back online as we talk.
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01-06-2012, 09:38 PM #21Web Hosting Master
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It seems like they usually come back online in an hour or so, but it all likely depends on what exactly the issue is. It's only been about 50 minutes so far.
I was able to load one of my forums very briefly and surprisingly there's been a few posts made throughout all of this downtime.
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01-06-2012, 09:44 PM #22Junior Guru Wannabe
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- Nov 2002
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It's up and down. For me, it's affecting all ports. I have Pingdom monitoring IMAP as well and that was the first to go down.
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01-06-2012, 09:48 PM #23Newbie
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- Dec 2010
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Mine is back up now. 43 minutes of downtime according to Pingdom.
The longest downtime was 43m on 2012-01-06 17:56:36 (Mountain Time).
Still a little bit slow though.
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01-06-2012, 10:02 PM #24Web Hosting Guru
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- Jun 2006
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- India
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Mine is still down, can't access grove either.
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01-06-2012, 10:03 PM #25
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