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  1. #1
    Join Date
    Mar 2013
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    Serbia
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    OVH.ca Delivery Times (KS1, KS2)

    Hi,

    I need some lower-end servers really fast, and I decided to go with OVH.ca and get either KS1 or KS2. Though from my past experience with OVH.com I waited 72+ hours for a server that was in stock. So does anyone know what is the current delivery time on BHS? I read that they are having some trouble delivering the SP and Kimsufi in France, but does the same go for Canada?

    Regards,

  2. #2
    Join Date
    May 2009
    Location
    Markham, Canada
    Posts
    458
    At gra1 we were waiting for almost 3 weeks for an "in-stock" server to be deployed, so I guess 72 hours is nothing

  3. #3
    Join Date
    Mar 2013
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    Quote Originally Posted by dcdan View Post
    At gra1 we were waiting for almost 3 weeks for an "in-stock" server to be deployed, so I guess 72 hours is nothing
    Ouch. I just read somewhere that the BHS deliveries are faster and they are within 12 hours at max. Can anyone confirm this?

  4. #4
    We deployed a BHS server for a client yesterday in 4 hours.
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  5. #5
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    Quote Originally Posted by UKDirectHost View Post
    We deployed a BHS server for a client yesterday in 4 hours.
    Great. Thanks for the info

  6. #6
    Join Date
    Oct 2011
    Posts
    42
    BHS deploy times are very fast at the moment as they don't have the super low cost servers like their UK/EU datacenters have which is causing them huge backlogs.
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  7. #7
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    Quote Originally Posted by hungoverfurball View Post
    BHS deploy times are very fast at the moment as they don't have the super low cost servers like their UK/EU datacenters have which is causing them huge backlogs.
    Well I ordered the server before an hour and a half. Lets see how long it takes them to complete the order.

  8. #8
    And it seems they also updated some hardware spec. in the BHS, but the price is much higher than in EU.

  9. #9
    Join Date
    Mar 2013
    Location
    Serbia
    Posts
    132
    Still didn't get the server. It's been 8 hours since I ordered it.

  10. #10
    Join Date
    Mar 2013
    Location
    Serbia
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    Just got the server. The problem was they locked my account, because paypal addresses did not match. So, I called them up, they asked me to send them a copy on my passport, they resolved it in 10 minutes. I received the server 20min later fully setup.

    Moderator, you can close the thread

  11. #11
    Join Date
    May 2008
    Location
    Montreal, Canada
    Posts
    202
    They dint let you know by email that your account was lock ?
    Eric S.
    GloboTech Communications - Hosting Specialist
    Dedicated Servers, Managed Servers, Cloud Server, Colocation and Advanced Solutions
    Proudly Canadian - In business since 1999 - www.globo.tech

  12. #12
    Join Date
    Mar 2013
    Location
    Serbia
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    Quote Originally Posted by MentalRay View Post
    They dint let you know by email that your account was lock ?
    No, that's the most interesting part. If I didn't call them, who knows low long I would have waited.

  13. #13
    Join Date
    Mar 2007
    Location
    USA
    Posts
    5,274
    Both times I ordered at BHS, I received my IPs and it was pinging within 20 minutes of payment. This was not KS though, I ordered SP-1.
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  14. #14
    We have new information regarding the problems with the orders. Original post is from 19. August 2012.

    Source: forum(dot)ovh(dot)de/showthread.php?t=13045

    Translation:

    Good afternoon,

    EG/MG:
    ------
    The backlog will be cleared within this week. At the end of this week or at the beginning of next week we will be delivering within one hour after payment again.

    HG:
    ---
    The backlog will also be cleared this week. We will be delivering within one hour after paypment in the middle of the next week (inluding all orders of this week).

    FS:
    ---
    The backlog will be cleared within this week. Next week we will be delivering within one hour after payment.

    SP:
    ---
    From tomorrow on we will intermit the orders for mSP / SP servers in RBX and SBG.

    SP in RBX: The backlog will be cleared within 10 - 14 days. From tomorrow on you will be not able to order SP in RBX until the beginning of September (due switch upgrades).

    SP in SBG: Backlog will be cleared within this week. From tomorrow on you will be not able to order SP in SBG until the end of the year (we have no space left, orders will be available when SBG2 is ready).

    SP MAX is only available in RBX / SGB and can be ordered.

    SP in GRA: Backlog will be cleared by the end of the week. All new SP orders will be setup in GRA - by the next week withon one hour.

    KS:
    ---
    KS-24G: will be delivered within one hour after payment.

    KS-16G RAID: backlog will be cleared at the end of this week or at the beginning of next week.

    KS-16G without RAID: with this model we have a very huge backlog. I can give you no date where when we will be able to deliver within one hour. At the moment we delivery a few hundred server daily.

    KS-4G: Delivery is working ok with this model, at the momemt we deliver with 3 or 4 days delay.

    KS-2G: we deliver 1000 servers each week. By the end of September all open orders should be delivered and we will take new orders then.

    PS: we will probably deactivate the ordering for the KS-16 line for a time periiod of 2-3 weeks to be able to clear the backlog.

    Regards,
    Octave.
    Last edited by ecircuit; 08-20-2013 at 09:59 AM.

  15. #15
    Join Date
    Dec 2012
    Location
    In Real World!!
    Posts
    149
    I had ordered two KS for my customers and have received both of them with in 4 hrs.

  16. #16
    Join Date
    Mar 2003
    Posts
    361
    Interesting they have a huge Backlog. Space shouldn't be much of a problem with BHS, as they have plenty over there and still many rooms to built more DC.

    I read they were looking for DC in USA, And Asia as well. Wonder when is that going to plan out.

  17. #17
    Join Date
    Mar 2013
    Location
    Serbia
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    Quote Originally Posted by iwod View Post
    Interesting they have a huge Backlog. Space shouldn't be much of a problem with BHS, as they have plenty over there and still many rooms to built more DC.

    I read they were looking for DC in USA, And Asia as well. Wonder when is that going to plan out.
    The Backlog affects only RBX/SBG datacenters. It will be interesting to see a DC in US, but I wouldn't expect something like that for at least a year.

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