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06-23-2010, 10:28 AM #1Newbie
- Join Date
- Jun 2010
- Posts
- 7
WHMCS cannot auto-create Plesk accounts "Module Command Error: -"
When I want to have WHMCS auto-create hostingplans it keeps on giving an error message. When Googling for this error message I saw that it almost always comes with an error message. In some cases you need to enable display_errors, which I did. But the error still only consists of a single dash.
I have also checked activity monitor, it does not give much more information.
Code:Module Create Failed - Service ID: 2 - Error: -
I have tested both Plesk and PleskReseller and both have failed to auto-create an account without providing enough details for troubleshooting. I have already uninstalled the Plesk firewall and tested if the templates actually existed in Plesk.
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06-23-2010, 11:23 AM #2Web Hosting Master
- Join Date
- Jun 2003
- Location
- Sheffield
- Posts
- 810
Please open a support ticket with your WHMCS admin login details so we can take a look.
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06-23-2010, 03:27 PM #3Web Hosting Guru
- Join Date
- Apr 2005
- Location
- UK
- Posts
- 257
Just a point of note - you never need to enable display_errors for anything other than a blank page output - and you only get those due to Smarty template syntax errors, custom module/hook coding faults or missing PHP libraries.
A module error like the above indicates some kind of setup/config issue that we can take a look at for you via ticket.
Matt
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11-24-2010, 05:21 AM #4Web Hosting Guru
- Join Date
- Apr 2010
- Posts
- 270
This very simple.
I think your WHMCS is on a remote server, right?
Just go to your firewall configuration and add plesk ports into the allowed ports.
plesk ports are 8880 and 8443
that's it
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