Originally Posted by bdwebservices
what about the their customers?
This was over a year ago. The FBI just now picked him up at Rackspace in San Antonio where he was working as a DC Tech (he had worked for 2 other DC's in between HG & Rackspace)
As the article says he abused his access bestowed upon to do his job, akin to leaving a window open at your buddies house and then sneaking back in later. There was no indication he had any time to do anything malicious before he was caught.
Additionally, he had no access to any critical system, i.e: billing, tickets, etc.
I can't say much more than that since this is an ongoing legal issue now.