View Single Post
  #36  
Old
Web Host Extraordinaire!!!
 
Join Date: Dec 2007
Location: Indianapolis, Indiana USA
Posts: 15,108
Quote:
Originally Posted by neumannu47 View Post
Of the 30+ domains I host, not one "client" manages his own domain. It's something I do for family and friends who don't know what a server is. What is the best way to backup up 30+ domains off-site using cPanel or WHT?
If you have root access you can set up cPanel backups on a daily/weekly/monthly basis and you can have them stored on a separate drive or even FTP'd to an external target.

If you don't have root access you can do the same as above using a script like this one on a cron:
http://forums.cpanel.net/f49/update-...lp-135265.html

Quote:
Originally Posted by neumannu47 View Post
Semoweb did a fabulous job of getting us moved, but we got lucky. The server is dying slowly instead of disappearing all at once. (Can anyone explain that scenario? Why wouldn't the upstream provider just pull the plug?) Only one of the sites was critical, and Semoweb was able to grab it with no loss of data.
There's no real way of knowing unfortunately.

Quote:
Originally Posted by neumannu47 View Post
1. No or slow response to support tickets.
Which could also indicate that you're simply not getting their responses or their responses are going to your spam box, if you're not checking the help desk directly.
Quote:
Originally Posted by neumannu47 View Post
2. Support chat always off line.
Not all providers use live chat for support, some use it for sales only and since it tends to not be the best medium for actually providing *support* many providers do not make it a priority.
Quote:
Originally Posted by neumannu47 View Post
3. No answer on the support phone line.
Do they call you back, did you leave a voice mail? Maybe all of the operators were busy and your call timed out due to this.
Quote:
Originally Posted by neumannu47 View Post
4. No response to emails.
Essentially the same as no responses to tickets from above, unless for some reason you're emailing somebody directly for support which isn't a good idea anyways.
Quote:
Originally Posted by neumannu47 View Post
5. Dissolution of corporation for failure to pay taxes.
Well, yeah, that's probably a sign that a business is in trouble either way be it a hosting provider or not.
Quote:
Originally Posted by neumannu47 View Post
6. Server crash that takes two days to get back online.
Depending on what that crash is, that may be normal. I mean as an example if the server literally catches fire and they don't have an extra piece of equipment on-hand and have to order new hardware, build and configure, and then restore data to it - it could easily take 2+ days.
Quote:
Originally Posted by neumannu47 View Post
7. Impatient or snarky responses from the owner.
I don't know how that would be a sign of a business going out of business - it could simply be a sign that the owner was using a mobile device and was being short and to the point when you took it as snarky and impatient due to not knowing the full details of the situation.
Quote:
Originally Posted by neumannu47 View Post
8. One-in-a-lifetime deals for payment in advance.
It could be a sign of bad cash-flow or it could be a sign of a company trying to obtain some capital to expand without having to sell parts of their company to investors.
Quote:
Originally Posted by neumannu47 View Post
9. Taking the forum off-line when there are major server problems.
Or it could be that the large influx of traffic due to those checking the forums during major server problems caused the server hosting the forums to go offline.

Quote:
Originally Posted by neumannu47 View Post
Your thoughts?
Posted

__________________
Michael Denney - MDDHosting, LLC - Professional Hosting Solutions
LiteSpeed Powered - Shared, Reseller, Semi-Dedicated, and VPS
For high-end shared accounts ideal for business, check out our Semi-Dedicated offerings!
http://www.mddhosting.com/ - Providing Quality Services since 2007