Originally Posted by Toby H
Anyone using ZenDesk or Ceberus? I'm pretty interested in ZenDesk but not seen much mention of hosting companies using it.
Zendesk is just good looking but useless for Web Hosting.
Cerberus is bad looking and non user friendly, You can try installing their software and you will know what I mean
Again its just my opinion, you are free to burn your time and energy.