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Search: Posts Made By: roystontay
Forum: Running a Web Hosting Business 03-21-2013, 11:52 AM
Replies: 23
Views: 1,672
Posted By roystontay
@CleanVPS I fully understand and respect your...

@CleanVPS I fully understand and respect your decision.

The entire issue was resolved within 15 minutes (might have stretched a little longer if caching comes into play). Unfortunately, picking...
Forum: Running a Web Hosting Business 03-21-2013, 06:11 AM
Replies: 23
Views: 1,672
Posted By roystontay
Hi @CleanVPS, This is Royston, co-founder...

Hi @CleanVPS,

This is Royston, co-founder Zopim. I'm terribly sorry about both the situation where the popup appeared, as well as for the shoddy customer service by Ralph. Please allow me to...
Forum: Hosting Software and Control Panels 08-06-2012, 11:01 PM
Replies: 12
Views: 1,517
Posted By roystontay
Hi Jack, To be honest, our reseller program...

Hi Jack,

To be honest, our reseller program was originally intended for resellers who are comfortable with using our reseller API to sell directly to their customers in a self-help manner....
Forum: Hosting Software and Control Panels 08-06-2012, 02:45 AM
Replies: 12
Views: 1,517
Posted By roystontay
Hi Jack, This is Royston, co-founder Zopim....

Hi Jack,

This is Royston, co-founder Zopim. I'd like to sincerely apologize once again for the inappropriate, and unnecessarily curt email that you received. We've always prided ourselves in...
Forum: HostingCon 08-06-2011, 05:59 PM
Replies: 5
Views: 2,722
Posted By roystontay
Yes! It will be on Vlad. ;) Pizza & drinks will...

Yes! It will be on Vlad. ;) Pizza & drinks will be on us for an hour and we'll all head over to Phoenixnap's annual pub crawl. Our event details are here:

Location: Bar Basic
Time: 6pm
Contact:...
Forum: HostingCon 08-06-2011, 05:35 PM
Replies: 30
Views: 6,469
Posted By roystontay
Awesome man. Am signing up all my colleagues and...

Awesome man. Am signing up all my colleagues and friends. Zopim be sponsoring an informal Pizza event (http://www.webhostingtalk.com/showthread.php?p=7612129#post7612129) at 6pm at Bar Basic...
Forum: HostingCon 08-06-2011, 05:27 PM
Replies: 18
Views: 4,957
Posted By roystontay
Hi Jordan, Awesome!! we'll take you up on...

Hi Jordan,

Awesome!! we'll take you up on your offer. We'll change our event to just a Pizza Event and bring our folks over to your Pub Crawl. If you have folks going for your pubcrawl, do come...
Forum: HostingCon 08-06-2011, 12:35 AM
Replies: 24
Views: 5,552
Posted By roystontay
For those arriving early on Sunday, my company...

For those arriving early on Sunday, my company Zopim (www.zopim.com) will be throwing an informal pizza cum pubcrawl session...
Forum: HostingCon 08-06-2011, 12:32 AM
Replies: 12
Views: 3,216
Posted By roystontay
I just did so too! Something tells me this year's...

I just did so too! Something tells me this year's Hosting Con is gonna be EPIC! My company is one of the new 50 and all my colleagues have signed up for almost all the parties.

For those arriving...
Forum: HostingCon 08-05-2011, 11:21 PM
Replies: 18
Views: 4,957
Posted By roystontay
Bring an extra Liver I mean. ;)

Bring an extra Liver I mean. ;)
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Forum: HostingCon 08-05-2011, 11:03 PM
Replies: 18
Views: 4,957
Posted By roystontay
Zopim Pub Crawl and Pizza gathering on Sunday

Who's gonna be in San Diego on Sunday? Zopim (zopim.com) will be buying pizza for fellow HostingCon2011 exhibitors and attendees.

After which we can go for a pubcrawl (1st round on us!) and paint...
Forum: Employment / Job Offers 03-25-2011, 09:09 AM
Replies: 1
Views: 1,184
Posted By roystontay
Zopim is looking for a friendly tech support dude

We run a fast-growing Live Chat company and are looking for a passionate, enthusiastic and technically-trained support representative to join our team. You would be handling Live Chat (obviously ;p)...
Forum: Web Hosting 12-06-2010, 06:13 PM
Replies: 39
Views: 2,431
Posted By roystontay
This is Royston from Zopim. Thanks Jack for...

This is Royston from Zopim. Thanks Jack for updating the thread. Customer satisfaction is something that all my co-founders take very seriously. While most customers are delighted with our support,...
Forum: Hosting Software and Control Panels 08-27-2010, 04:58 AM
Replies: 25
Views: 2,673
Posted By roystontay
Hi, We received a second ticket you created...

Hi,

We received a second ticket you created on Tuesday and responded by Wednesday. I'm not sure why you haven't received the reply, perhaps the email bounced. Since you prefer using the forum as...
Forum: Hosting Software and Control Panels 08-23-2010, 08:59 AM
Replies: 25
Views: 2,673
Posted By roystontay
Hi, I believe we've located the ticket relevant...

Hi, I believe we've located the ticket relevant to this, which was sent using another email. Our rep has requested a little more information to verify that you own the original account.

I'd like...
Forum: Hosting Software and Control Panels 08-21-2010, 11:01 PM
Replies: 25
Views: 2,673
Posted By roystontay
Hi, This is Roy, co-founder Zopim. Scamming...

Hi,

This is Roy, co-founder Zopim. Scamming is obviously not what we do, and we treat such allegations very seriously. That said, I apologize if we had miscommunicated, and led you to feel...
Forum: Employment / Job Offers 08-13-2010, 12:34 AM
Replies: 14
Views: 1,513
Posted By roystontay
Zopim is looking for a friendly tech support dude

We run a fast-growing Live Chat company and are looking for a passionate, enthusiastic and technically-trained support representative to join our team. You would be handling Live Chat (obviously ;p)...
Forum: Hosting Software and Control Panels 08-09-2010, 01:56 PM
Replies: 8
Views: 3,371
Posted By roystontay
Hi Richard, Thanks for creating this thread,...

Hi Richard,

Thanks for creating this thread, positive and negative feedback are equally critical to our improvement, so your frank assessment is really appreciated! First off, I'd like to...
Forum: Web Design and Content 08-06-2010, 10:17 AM
Replies: 22
Views: 5,467
Posted By roystontay
We can definitely help here. Could you elaborate...

We can definitely help here. Could you elaborate a little on how you're intending to use Lastpass in conjunction with Zopim?
Forum: Hosting Software and Control Panels 07-08-2010, 12:47 AM
Replies: 18
Views: 2,503
Posted By roystontay
We do have that feature =) Just login to the...

We do have that feature =) Just login to the dashboard and find it under "Settings" | "Widget Customization". Check the box that says "Hide Chat Bar when offline".

fyi >>
There are many new...
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Forum: HostingCon 07-08-2010, 12:41 AM
Replies: 110
Views: 14,109
Posted By roystontay
just me for now, thanks for making the...

just me for now, thanks for making the arrangements!
Forum: HostingCon 07-07-2010, 11:46 PM
Replies: 110
Views: 14,109
Posted By roystontay
Spain for the win! My money's on them ;p

Spain for the win! My money's on them ;p
Forum: Hosting Software and Control Panels 07-07-2010, 07:52 AM
Replies: 18
Views: 2,503
Posted By roystontay
Hey guys, appreciate the kind words regarding...

Hey guys, appreciate the kind words regarding zopim. There were some problems with ddos attacks earlier in June, but we've already acquired more dedicated servers and are distributing our...
Forum: HostingCon 07-07-2010, 06:54 AM
Replies: 110
Views: 14,109
Posted By roystontay
WHT newbies welcome? i'd be flying in from...

WHT newbies welcome? i'd be flying in from Singapore =)
Forum: HostingCon 07-07-2010, 06:08 AM
Replies: 56
Views: 36,371
Posted By roystontay
Any ideas when this discount code is valid till?...

Any ideas when this discount code is valid till? Still making last minute arrangements to see if I can fly in from Singapore.
Showing results 1 to 25 of 25

 
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