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Search: Posts Made By: cdgcommerce
Forum: Ecommerce Hosting & Discussion 08-14-2012, 01:50 PM
Replies: 30
Views: 3,608
Posted By cdgcommerce
It definitely pays to ask a lot of questions....

It definitely pays to ask a lot of questions. Some other fee line items to look out for and avoid include:

* Monthly Minimums - these can often be $25-35 per month and if a merchant is just...
Forum: Ecommerce Hosting & Discussion 05-21-2012, 06:34 PM
Replies: 30
Views: 3,608
Posted By cdgcommerce
The good news for everyone is that there are a...

The good news for everyone is that there are a lot of options to choose from. No lack of that in the market and there isn't one solution for "everyone" either. It really comes down to a good need...
Forum: Ecommerce Hosting & Discussion 05-21-2012, 04:48 PM
Replies: 30
Views: 3,608
Posted By cdgcommerce
Interchange plus pricing can be advantageous but...

Interchange plus pricing can be advantageous but it is also more complex than a lot of merchants prefer. Everything comes down to what will best fit a given business based upon their needs and...
Forum: Ecommerce Hosting & Discussion 05-21-2012, 02:18 PM
Replies: 30
Views: 3,608
Posted By cdgcommerce
CaptainBlueBeard, I wanted to hop in to...

CaptainBlueBeard,

I wanted to hop in to address a few things here to help you out. First, if you are an existing merchant of ours and actively processing we would be able to take a good look at...
Forum: Ecommerce Hosting & Discussion 04-08-2012, 09:29 AM
Replies: 12
Views: 1,135
Posted By cdgcommerce
mjstallion, As you will see from my response...

mjstallion,

As you will see from my response to you, I did look into your issue and frankly - I agree with your viewpoint regarding the delays that took place with your equipment issue, the vendor...
Forum: Ecommerce Hosting & Discussion 04-06-2012, 01:10 PM
Replies: 4
Views: 871
Posted By cdgcommerce
You are correct in that the QuantumGateway has a...

You are correct in that the QuantumGateway has a solution called the ILF API that achieves that goal. The iframe is very easy to imbed in the page and the customer making the purchase doesn't get...
Forum: Ecommerce Hosting & Discussion 04-06-2012, 12:36 PM
Replies: 4
Views: 871
Posted By cdgcommerce
DaKine, If I am correctly understanding the...

DaKine,

If I am correctly understanding the scenario here, the answer is YES. Your client can indeed be PCI compliant even if his marketing Web site operate inside a shared environment IF he is...
Forum: Ecommerce Hosting & Discussion 04-05-2012, 08:38 PM
Replies: 12
Views: 1,135
Posted By cdgcommerce
mjstallion, I just got back from dinner and...

mjstallion,

I just got back from dinner and I am reviewing that ticket now. Our privacy policy naturally would not permit me to mention details publicly but I will be happy to contact you about...
Forum: Ecommerce Hosting & Discussion 04-05-2012, 06:13 PM
Replies: 12
Views: 1,135
Posted By cdgcommerce
mjstallion - you have me at a loss on this, what...

mjstallion - you have me at a loss on this, what is your account name? I think it is safe to say that many, many thousands of our merchants can readily attest that we don't freeze funds for 180 days...
Forum: Ecommerce Hosting & Discussion 04-05-2012, 05:26 PM
Replies: 12
Views: 1,135
Posted By cdgcommerce
As a further update on this, I did research this...

As a further update on this, I did research this ticket as promised and here is what I found:

1. The initial request came in on 2012-04-03 @ 6:03PM. A response was sent by our support team at...
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Forum: Ecommerce Hosting & Discussion 04-05-2012, 04:55 PM
Replies: 12
Views: 1,135
Posted By cdgcommerce
Hello Linux-tech, I was just going to check...

Hello Linux-tech,

I was just going to check on this issue when I heard from the support team that it had already been resolved. Please let me know if there are any other issues that I can help...
Forum: Ecommerce Hosting & Discussion 01-23-2012, 11:08 PM
Replies: 4
Views: 1,403
Posted By cdgcommerce
Hello refriedbeans, I will check into this...

Hello refriedbeans,

I will check into this for you. I know that in the past modules for a wide variety of 3rd party apps (shopping carts, billing systems, etc.) have been released by different...
Forum: Running a Web Hosting Business 01-14-2012, 11:09 AM
Replies: 18
Views: 2,919
Posted By cdgcommerce
While chargebacks are frustrating for any...

While chargebacks are frustrating for any merchant, it isn't really correct to say that Visa and MasterCard are "always in the favor of the buyer". It depends on the circumstances. In the event of a...
Forum: Ecommerce Hosting & Discussion 12-27-2011, 01:04 PM
Replies: 13
Views: 1,178
Posted By cdgcommerce
Hello ticalc, As a few others have mentioned...

Hello ticalc,

As a few others have mentioned here, definitely get a copy of the contract prior to cancelling so you know what terms they are going to try to hold you to.

As a lower volume...
Forum: Ecommerce Hosting & Discussion 12-27-2011, 12:41 PM
Replies: 8
Views: 1,545
Posted By cdgcommerce
Thanks, Shrapnet|Rob! Robertk1, since you...

Thanks, Shrapnet|Rob!

Robertk1, since you asked - I'll give you a hint. :) One of the focal points in 2012 will be on Internet security and approaching it in a very different way for merchants. We...
Forum: Ecommerce Hosting & Discussion 12-27-2011, 11:00 AM
Replies: 26
Views: 3,328
Posted By cdgcommerce
Hi Blacksstar, You are correct in that yes -...

Hi Blacksstar,

You are correct in that yes - the MSP is assessed the cost on the transaction processing which it needs to cover through the fees that it charges its merchants and Quantum, as the...
Forum: Ecommerce Hosting & Discussion 12-23-2011, 03:01 PM
Replies: 5
Views: 1,089
Posted By cdgcommerce
I understand and that makes sense. For a...

I understand and that makes sense. For a situation where this is a custom software application involved, we are usually able to offer a higher % due to the marketing commitment being made by the...
Forum: Ecommerce Hosting & Discussion 12-22-2011, 05:51 PM
Replies: 5
Views: 1,089
Posted By cdgcommerce
crazylane, what payment gateway are you...

crazylane, what payment gateway are you utilizing? You mentioned that you contacted us and while it is true that Quantum and Authorize.Net are the two most popular gateways that we provide (of which...
Forum: Ecommerce Hosting & Discussion 12-12-2011, 01:51 PM
Replies: 8
Views: 1,545
Posted By cdgcommerce
Thanks for the kind words, x10Corey and...

Thanks for the kind words, x10Corey and DedicatedNode, glad to hear the service is working well for you. :)

We have a lot of new and exciting developments planned for 2012 as well and we are...
Forum: Ecommerce Hosting & Discussion 07-19-2011, 12:19 PM
Replies: 6
Views: 888
Posted By cdgcommerce
I'm a little confused when you say that the...

I'm a little confused when you say that the iframe would add another step to the checkout process... it would only appear on the same page that you would otherwise be collecting the same information...
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Forum: Ecommerce Hosting & Discussion 07-18-2011, 02:41 PM
Replies: 6
Views: 888
Posted By cdgcommerce
I think that you would be doing something similar...

I think that you would be doing something similar with the Quantum ILF API. It really seems like it would be the best fit thus far from what you are telling me unless I am missing something that...
Forum: Ecommerce Hosting & Discussion 07-18-2011, 02:01 PM
Replies: 6
Views: 888
Posted By cdgcommerce
Robert, You can certainly use the...

Robert,

You can certainly use the Transparent QGWDatabase Engine - it is a popular API used by a lot of merchants and it works very, very well.

However, you are still going to be handling the...
Forum: Ecommerce Hosting & Discussion 05-20-2011, 11:53 AM
Replies: 8
Views: 1,118
Posted By cdgcommerce
Bri2, I think that I see where some of the...

Bri2,

I think that I see where some of the confusion may be on this. The bottom line is that for any merchant to be able to use a 3rd party application (like WHMCS), both the payment gateway and...
Forum: Ecommerce Hosting & Discussion 04-27-2011, 05:04 PM
Replies: 47
Views: 3,479
Posted By cdgcommerce
I think the best way to answer that is this -...

I think the best way to answer that is this - everything on an application is looked at, never just one piece of information by itself unless it is something like a merchant who was placed on the...
Forum: Ecommerce Hosting & Discussion 04-26-2011, 08:53 PM
Replies: 47
Views: 3,479
Posted By cdgcommerce
A response was sent to Randew via PM on this as I...

A response was sent to Randew via PM on this as I am frankly not comfortable with ever releasing any information on any account publicly even if given tentative permission to do so.

If he wishes...
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