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  1. Don't use any of them, don't like them :( We have...

    Don't use any of them, don't like them :( We have custom order pages.
  2. Yes, we accept and use BitPay as well. Some...

    Yes, we accept and use BitPay as well.

    Some odd missing transactions here and there, but their support has been good over all and our clients like it :)
  3. [FEATURED] I am able to leave for an extend time and...

    I am able to leave for an extend time and everything will run smoothly without me. Took me years to get to that point, but it finally happened :)

    Completely disconnect? Never gonna happen haha!
  4. We run an in-house program, plus CJ and...

    We run an in-house program, plus CJ and Share-a-Sale.

    We do receive a good percentage of sales through our affiliates, due to having a high payout. At the same time, we encounter quite a bit of...
  5. Thank you for working with us to get your order...

    Thank you for working with us to get your order approved. We appreciate your patience :)

    Please contact us if we can provide any additional assistance.
  6. Understood :) Yes, that would be nice....

    Understood :)

    Yes, that would be nice. However, we did not start this thread and have only come to defend ourselves. We would have preferred to resolve this private as well.

    We believe our...
  7. We agree and we have offered to do that. We have...

    We agree and we have offered to do that. We have offered to provide the server for the second month for $25 as invoiced. However, the client has made it clear to us he has no intention to continue...
  8. Our crime? We have supplied you with TWO...

    Our crime?

    We have supplied you with TWO servers and each of those servers were in use up until yesterday. The payments were past due on 12/09 and 12/10. Your $25 went towards using those two...
  9. Thank you! Yes, is exactly what is happening. ...

    Thank you! Yes, is exactly what is happening.

    Unfortunately, our billing system did not properly invoice the correct recurring amount on this client's particular order. We caught the error and...
  10. It sounds like the offer is available to existing...

    It sounds like the offer is available to existing clients, to purchase NEW services. Not to be applied toward existing services. If you alredy have a dedicated server plan in place (monthly) you...
  11. Looks like we were able to work everything out...

    Looks like we were able to work everything out for the OP by providing a custom root policy and/or transferring all the files ourselves, which we are more than happy to do.

    Thanks for the support...
  12. Happy to see we got it all worked out Joshbc :)

    Happy to see we got it all worked out Joshbc :)
  13. Thank you Joshbc :) We appreciate the great...

    Thank you Joshbc :) We appreciate the great review and your business!
  14. Sorry to hear about the trouble. We do send out a...

    Sorry to hear about the trouble. We do send out a couple of warning emails prior to any account suspension. Are you able to reply to your ticket and we can assist you with removing some unneeded...
  15. There are plenty of great alternatives. Just need...

    There are plenty of great alternatives. Just need to look around a little more and get some personal references :) Good luck in your search!
  16. Great post and agreed :)

    Great post and agreed :)
  17. Yes, we accept BitCoin as well.

    Yes, we accept BitCoin as well.
  18. I own and operate a "woman owned" web hosting...

    I own and operate a "woman owned" web hosting business

    Please forgive me, but I am not getting this?

    ~Kacy
  19. Replies
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    Yes, we are thinking the same thing. OP - can...

    Yes, we are thinking the same thing.

    OP - can you please PM us with a ticket ID regarding your downtime issue?

    Thank you!
  20. You can get a DBA for your corporation to do...

    You can get a DBA for your corporation to do business as whatever.com
    This will make it easier for things like SSL certificates, credit card charges etc., to appear as whatever.com rather than the...
  21. Please check out http://youngcopy.com They do...

    Please check out http://youngcopy.com

    They do an excellent job :)
  22. We have a general policy in place if you open a...

    We have a general policy in place if you open a PayPal dispute, the services are suspended until the issue is resolved internally.

    As others have said, the client may not realize what they are...
  23. We provide an Any Time Money Back Guarantee. ...

    We provide an Any Time Money Back Guarantee.

    We do provide a refund for unused time. However, we charge for the used time at full price. Otherwise, there is no use in providing a discount for a...
  24. Replies
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    5,735

    Thank you Joshbc :) We appreciate you taking the...

    Thank you Joshbc :) We appreciate you taking the time to post a positive review.

    The OP has not been a client for 10 years. There is some confusion here it seems.

    He stated "I have hosted...
  25. It seems there are two threads relating to this...

    It seems there are two threads relating to this issue. We have posted our comment in the other :)
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