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Type: Posts; User: ChoirBoy

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  1. Yes you have and thank you. Considering that...

    Yes you have and thank you.

    Considering that I'm starting from zero in terms of understanding your business, I think I'm being very fair to both parties because I'm seeking clarity BEFORE any...
  2. Hmmm ... I appreciate the cleverness of this...

    Hmmm ... I appreciate the cleverness of this 'turnabout' ... but what trouble is there to ask questions?
    Nore have I by asking
    Agreed - the question I have now, is this then a good match as this...
  3. Okay, so I didn't hunt for enough - fair enough....

    Okay, so I didn't hunt for enough - fair enough.


    Okay, no plesk - but please don't throw a potential customer under the bus with phrases like "automatically imply." Makes me think as a customer...
  4. Thanks for posting, I have a couple of questions....

    Thanks for posting, I have a couple of questions.

    I emailed your sales department, but got some conflicting info.

    For example, both your ad and your site reads "3rd Party Software Installation"...
  5. Problems I originally had with original host was...

    Problems I originally had with original host was outages. I switched and once I got the /etc/my.conf figured out, we've been running okay.

    Biggest problem is with a know-nothing tech support. As 3...
  6. vBulletin hosting succes / failure stories

    I'd be interested in hearing from those who've had good or bad experiences hosting an active vBulletin BBS - say 150 to 300 active users online at any one point in time; most writers versus readers....
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    Yes, unless you speak German, their support can...

    Yes, unless you speak German, their support can be very snooty and disdainful.

    Oh, and btw, I'd give them a 0 right now because their network/router is on the fritz!
  8. Re: Re: Re: 1&1 control panel - question about manging domains

    Exactly - we all have feet made of clay, but to treat customers with such low opinion for such questions and suggestions neither helps the client nor the company.

    1AND1 truly needs to go ahead and...
  9. Re: 1&1 control panel - question about manging domains

    After RTFM'ing until I went blind, I called 1and1 support and got one of the most 'snooty' individuals on the phone I've ever had the misery of speaking with.

    Dripping with disdain, I was informed...
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    Yes, odd how so many providers manage to pick the...

    Yes, odd how so many providers manage to pick the worst possible time and at the same time, disappear support-wise.


    Like I said, had they not 'locked-us' in the middle of the night on a three...
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    Interesting update - just got off phone with...

    Interesting update - just got off phone with hosting owner.

    They did indeed call 1and1 two weeks ago to protect agains just such a situation.

    But because the user called with the change of...
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    Bravo! Well put and a point on which we both...

    Bravo! Well put and a point on which we both totally agree.

    I think as a systems admin, I'll convey this little story to all of my clients and remind them to remember their regularly/recurring...
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    netscan, your suggestion stinks from a customer...

    netscan, your suggestion stinks from a customer service point of view and any successful business model of which I'm aware.

    As I said, I'm the administrator - not generally involved with the...
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    Excellent points - so my suggestion is not to...

    Excellent points - so my suggestion is not to cut-off accounts on days when people can't get ahold of the billing department. Or at least provide an easy and intuitive onilne alternative.
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    I'm not saying there isn't blame on the owner's...

    I'm not saying there isn't blame on the owner's side ... in fact I did mention that the owner made a mistake in my original message ... for those of you who seem so keen on affixing blame all on one...
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    I'll ask them on the phone ... now to see if I...

    I'll ask them on the phone ... now to see if I can pay on behalf of my friend.

    This should prove interesting.
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    1and1 billing - gone fishing

    I'm the sysadmin for a friend who has a 1and1 site.

    My friend moved, forgot to update his credit card info on the 1and1 user info panel. His fault.

    Problem is, 1and1 kept sending emails to the...
  18. In fact, I think it was my direct (not rude, just...

    In fact, I think it was my direct (not rude, just direct) mention that if I their confusing invoice did result in a charge that their problem would be a chargeback.

    In other words, I was trying to...
  19. Absolutely. I can see their business point of the...

    Absolutely. I can see their business point of the 30 day notice - what I can't see is telling people to 'shut-up and deal with it' when they ask to no longer be notified after a legit termination.
  20. primenet.cc billing process is for the birds

    A few years back, I checked out a cheap account with PrimeNet.cc

    Service-wise, it was adequate, no complaint.

    What really stinks however is their billing process. Here are some examples:
    ...
  21. fun2fun ... thank you ... yes, surprising how...

    fun2fun

    ... thank you ... yes, surprising how quickly the $ add up for a third party processor if/when success occurs (e.g. tons-o-transactions)


    Sidorino

    ...yes, I did google, but I found...
  22. need simple formula to calc merchant a/c costs

    I'm trying to determine whether or not to go with a ThirdParty Payment Processor ... and/or a full-blown Merchant Account solution.

    I wanted to know if anyone had a formula or could point me to...
  23. I notice Wells Fargo offers Automated Clearing...

    I notice Wells Fargo offers Automated Clearing House services along w/Merchant-Gateway services.

    Would that do the trick?

    E.g., take payments into my merchant account then use their ACH to...
  24. A wide variety of ugly tax and security...

    A wide variety of ugly tax and security regulations governing two of the charities ... Unca'Sam wants to make sure money ain't getting funneled to the bad guys.

    Not that we couldn't go abroad, but...
  25. Good point ... didn't think about that (appearing...

    Good point ... didn't think about that (appearing as a gateway).

    Heck, at this point, I'd use the gateways SSL services/forms so long as I could forward my client's MIDs instead of becomeing a...
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