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Type: Posts; User: Andy_UK2

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    We actually keep reseller cpanel servers and...

    We actually keep reseller cpanel servers and shared cpanel servers separate and there's only a small amount of reseller servers in comparison to shared ones, so it's a lot easier to manage.

    It's...
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    Hey all, Actually its simply a question of...

    Hey all,

    Actually its simply a question of practicalities, when you run as many cPanel servers as we do you can't be managing each one as an email server - it quickly becomes wildly inefficient...
  3. Hi tony, its unusual someone to have this opinion...

    Hi tony, its unusual someone to have this opinion of our support staff, they are consistently rated over 4/5 on our support reply rating system so I'd like to get to the bottom of this one. Can you...
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    Hi Wisiew, Currently we have less add-ons...

    Hi Wisiew,

    Currently we have less add-ons available though that will change soon, and we are selling slightly differently as we are currently selling set packages (where you can still launch...
  5. Absolutely, not denying that :) Well a...

    Absolutely, not denying that :)



    Well a question of language - content is 'offered' free. I'm not commenting on how much it costs however of course, as you rightly stated, usually a fair bit. ;)
  6. Rofl - that's just not cricket....

    Rofl - that's just not cricket....
  7. I'm sorry but what? He has every right to use an...

    I'm sorry but what? He has every right to use an ad blocker if he wants - just as you and I have every right to not click on an ad. The content is free, and I for one would rather see a donation bit...
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    More RAM always gets my vote, depends on what you...

    More RAM always gets my vote, depends on what you allow your customers to do though as more scripting will need RAM to run it and that's more likely to kill it than the CPU... also in RAID 10 you...
  9. Hi Tom, probably a tough ask.... if you're...

    Hi Tom,

    probably a tough ask.... if you're looking for fast content to be served to both maybe consider using a CDN like akamai, edgecast or limelight?

    You may have other reasons other than...
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    Bacon Sandwich please Patrick :)

    Bacon Sandwich please Patrick :)
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    Actually seen this has already been addressed on...

    Actually seen this has already been addressed on another thread

    http://www.webhostingtalk.com/showthread.php?t=720438&highlight=uk2
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    Care to elaborate on that hedrafox?

    Care to elaborate on that hedrafox?
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    Of course Jame$ ;) Honesty is always the best...

    Of course Jame$ ;) Honesty is always the best policy :)
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    Hi Begore, I've answered your pm, thanks for...

    Hi Begore, I've answered your pm, thanks for those details - our support manager has identified some new employees that haven't been clearing all older tickets (which is why it was only some of the...
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    Hi Begore, are these new tickets? Can you pm me...

    Hi Begore, are these new tickets? Can you pm me the details please, no ticket should be answered in more than 1 hour.

    Thanks,
    Andy
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    Hi Begore, Thanks for your comments, we always...

    Hi Begore,

    Thanks for your comments, we always appreciate feedback.

    Unfortunately we can't give users the ability to assign their own IP's in WHM as this requires root access (or at least...
  17. Hi Maars, Ditlev's away on holiday so I've...

    Hi Maars,

    Ditlev's away on holiday so I've answered these for you below;



    Thanks,
    Andy
  18. Hey, please contact the support guys if you've...

    Hey, please contact the support guys if you've already signed up - they need to add more IP's so that you can create your nameservers.

    Thanks,
    Andy
  19. Hey, It seems there's a bit of confusion about...

    Hey,

    It seems there's a bit of confusion about how our reseller orders sign-up works so here's a bit of explanation.

    Initially you sign up with your details and are redirected to pick your...
  20. Hi Ishco, I haven't got a phpinfo for the...

    Hi Ishco,

    I haven't got a phpinfo for the servers to hand but we can add some php modules on request as long as our sysad's are happy with it and if it's not already there :) . It's a completely...
  21. Hi TigerHostBD, It sounds as though something...

    Hi TigerHostBD,

    It sounds as though something went wrong with the order there, please contact our sales or tech support teams and they'll sort it out for you. Normally you would only receive that...
  22. Hi thegtz, We do have limits on max concurrent...

    Hi thegtz,

    We do have limits on max concurrent mysql connections (this basically depends on the server type as it's calculated as a percentage of resources). On the reseller servers this is 500...
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    Hi Krosik, please accept our apologies for the...

    Hi Krosik, please accept our apologies for the delay in answering, it seems the enquiry was put in the wrong queue and got overlooked, the wait is normally not anywhere near that long for replying to...
  24. Hi Ultimahost, can you please raise a sales...

    Hi Ultimahost,

    can you please raise a sales ticket with this here and we'll send the answer, I don't always get the chance to monitor WHT and it'd be better to keep anything specific on these.
    ...
  25. Hi Flashhost, We certainly do allow people to...

    Hi Flashhost,

    We certainly do allow people to push this bandwidth, please see our blog for further details here on how we can offer this. There's also a post on WHT that echoes it....

    Thanks,...
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