Hello,
Anyone around here seen steven lately (the rack911 guy) , seems like he is missing on few of my emails and wonder if he is alright or not (he did have a fire /cable issues few backs though).
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Hello,
Anyone around here seen steven lately (the rack911 guy) , seems like he is missing on few of my emails and wonder if he is alright or not (he did have a fire /cable issues few backs though).
Just exchanged email with him yesterday, he should be alright, maybe busy with celebrating Christmas?
What emails have I missed of yours? I've replied to them all.
Ive even replied to the one you sent in today.
if you have an urgent request: http://www.rack911.com/page.php it hits my phone.
Are we able to send you love notes through that?Quote:
Originally Posted by Steven
if you insist honeyQuote:
Originally Posted by inogenius
When I emailed Steve a long time ago (I wanted to buy a server maintanence plan), he was totally unresponsive. I sent him like 10 emails, one was responded with 'the sales people will contact you shortly'. They never did. I think he takes on way too much work, or at least that was the case back then. But maybe things have changed now.
Hostex Australia,
I don't see what posting in this thread does anything. The OP was not ignored, was not shoved back, or anything. I replied to his tickets. If he didn't get the reply then thats another story. He was replied to.
As with anything IN THIS INDUSTRY, things change like a drop of a hat. A company that had good support last week could have crummy support this week. A company with crummy support this week could be the best company next week. There is no system to changes.
In all honesty you posting did nothing but bump the thread up, YOU may see it as bad. But thank you, you likely got me another customer. Bad advertising is not always bad advertising. It usually works out for the good.
Thank you for reopening mods. You can feel free to close it if you feel the need again. I got my point out.